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14
10-20 secs
21 secs
If you see a solid ‘E’ when trying to use
the machine, it shows the machine has
stopped functioning correctly.
Make sure you have checked the following:
The room temperature is above 5°C/ 41°F.
There are no blockages in the inlet grille or loop amplifier outlet.
The filter has been correctly assembled and doesn’t need to be replaced.
The machine is correctly plugged in directly to the wall outlet.
If the message still displays, unplug and leave for 10 seconds before turning
on again. If the problem persists, please call the Dyson Helpline.
If you see a flashing ‘E’ when trying to
use the machine, it is unable to do what
has been requested.
Press and hold the ON/ OFF button on the
machine for longer than 20 seconds.
It is possible to remove your network details from the machine.
The Wi-Fi symbol will flash alternately between white
and green to indicate that your network details have
been removed.
Wi-Fi can be enabled or disabled by pressing and holding the ON/OFF button on the machine for between 10 and 20
seconds.
Wi-Fi disabled Wi-Fi enabled
If Wi-Fi is disabled, the machine will not connect to the Dyson Link app.
If you clear your network settings the machine will not connect to the Dyson Link app.
Flashing green = Wi-Fi is ready to
connect to your Dyson Link app
Off = Wi-Fi disabled
Flashing white = Wi-Fi connecting
Solid white = Wi-Fi connected
Enabling or Disabling Wi-Fi
Clearing your Wi-Fi settings
Troubleshooting
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