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28
Problem Possible cause Solution
The appliance
does not take
up water when
mopping nozzle.
You poured too
much water into
you poured it in too
fast. This causes the
mopping brushes
to become too wet.
When the brushes
are too wet, the
active protection
system is activated.
The mopping
brushes stopped
rotating because they
encountered too
heavy resistance.
Switch off the appliance, put the appliance upright in
parking position (‘click’), and pull the plug out of the
wall socket. Remove the mopping brushes from the
mopping nozzle and remove excess water from the
mopping brushes by squeezing them over a sink (see
chapter ‘Cleaning and maintenance’, section ‘Cleaning the
mopping nozzle’). Then you can reinsert the mopping
brushes, reinsert the mopping brush cover, close the
mopping nozzle lid and switch on the appliance again
(see chapter ‘Cleaning and maintenance’, section
‘Reassembling the mopping nozzle’). If this does not work,
let the mopping brushes dry (see chapter ‘Cleaning and
maintenance’, section ‘Cleaning the mopping nozzle’).
The tank full/
tank empty light
and the appliance
switches off
mopping nozzle.
The clean water tank
is empty.
use’, section ‘Filling the clean water tank’) and start the
maintenance’, section ‘Flushing your AquaTrio’).
The tank full/tank
empty light lights
up continuously
and the appliance
switches off
mopping nozzle.
The dirty water tank
is full.
AquaTrio’, section ‘Emptying the dirty water tank’) and
and maintenance’, section ‘Flushing your AquaTrio’).
I cannot move
the appliance
forwards or
backwards.
One or more wheels
may be blocked by a
small object.
Switch off and unplug the appliance and then put it on its
put the appliance on its side, otherwise wastewater may
leak out of the dirty water tank. Check what is blocking
the wheel(s). Remove any object that could block the
wheel(s). Put the appliance upright again and resume
cleaning.
vacuum cleaning
function.
There is no separate
vacuum cleaning
function.
When you switch on the appliance, the mopping and the
vacuum cleaning functions work at the same time.
D Note:
If the above solutions did not solve your problem, please visit www.philips.com/support or
contact the Philips Consumer Care Centre in your country.
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