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26
Problem Possible cause Solution
The mopping nozzle
lid is not closed
properly.The sound
of the appliance
decreases and the
appliance no longer
applies water to the
mopping brushes do
not rotate and the
appliance does not
mop up anything.
cover are assembled correctly. Close the mopping nozzle
a click (see chapter ‘Cleaning and maintenance’, section
‘Reassembling the mopping nozzle’).
The appliance
did not work
properly before
I stored it, but
it now works
properly again.
The active protection
system was activated
because the appliance
picked up a foreign
object other than dirt
or liquid. Then you
stored the appliance
for more than 30
minutes and it reset
itself.
You need to remove the object that caused the appliance
to work less well and reset the appliance. To do so,
follow the next steps. Put the appliance upright in parking
position(‘click’) and pull the plug out of the wall socket.
Open the mopping nozzle lid, remove the mopping brush
cover and remove the object. Reinsert the mopping
brush cover, close the mopping nozzle lid, put the plug
in the wall socket and switch on the appliance again (see
protection system may have been activated because
the mopping brushes are too wet (see second cause of
previous problem) or because you moved the appliance
over a carpet. Pull the plug out of the wall socket, open
and close the mopping nozzle lid, put the plug in the wall
socket again, switch on the appliance and start cleaning
again.
the clean water
tank, but the
tank full/tank
empty light keeps
switch on the
appliance.
The tank full/tank
a few times when
you switch on the
appliance after you
water tank.
the clean water tank, the tank full/tank empty light may
automatically. This happens because it takes a few seconds
for the water to reach the mopping nozzle. Release the
power-on button. Then push the unlock slide forwards
and press the power-on button to switch on the
appliance again (see chapter ‘Preparing for use’, section
‘Filling the clean water tank’).
If the tank full/tank
empty light continues
the clean water
tank may not be
assembled properly.
that the lever is locked (see chapter ‘Preparing for use’,
section ‘Filling the clean water tank’).
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