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42 Help
Viewing
Camera
When I am in "remote
mode", the video stops
after 5 minutes. How
do I view for longer?
When you are accessing your Camera
via a network different from your
home network (over the internet) your
video times out after 5 minutes.
You can click on the Camera again
from the Android™/iOS application
to start streaming again.
If you are accessing from your web-
browser, then you can press on the
Reload button to start viewing your
Camera video stream again.
Features The sound alert setting
threshold is not right.
You can Adjust Sound Sensitivity to
trigger notifications under Camera
Setting menu.
Setting Up While I am adding a
new Camera to my
account, I am not able
to find any Cameras to
add.
If you are trying to add a Camera
which has previously been added into
your account or another account, you
will first have to reset the Camera. This
can be done by pressing and holding
the PAIR button at the bottom of the
Camera for 5 seconds.
General What are the
supported browsers for
accessing from my PC/
Mac?
We recommend using Google
Chrome 24 or above. However the
following browsers are also supported:
Internet Explorer 9.0 or above (for PC),
Safari 6.0 or above (for Mac) or Firefox
18.0 or above (both PC or Mac).
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