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www.BISSELL.com
15
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty
or have questions regarding what it may
cover, please contact BISSELL Consumer
Care by e-mail or telephone as described
below.
Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new or remanufactured components
or products), at BISSELL’s option, free of
charge from the date of purchase by the
original purchaser, for two years any
defective or malfunctioning part.
See information below on “If your BISSELL
product should require service”.
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User’s Guide
is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE TWO YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.
Website:
www.BISSELL.com
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
Warranty
Service
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
Problem Possible causes Remedies
Reduced spray
or
no spray
Spray nozzle clogged. Clean spray nozzle using an unfolded paper
clip.
Clean water/solution tank
empty.
Check/fill tank.
Clean water/solution tank insert
clogged.
Clean insert at bottom of clean water/solution
tank.
Pump needs priming. Gently lift clean water/solution tank while
depressing the spray trigger OR gently
squeeze clean tank while depressing spray
trigger.
Clean tank not fully seated. Remove and reinstall clean tank.
Spot cleaner
won’t pick
up cleaning
solution
Poor upholstery/carpet
tool position.
Reposition upholstery/carpet tool
on surface, follow recommended cleaning
procedures.
Dirty water tank is full. Empty dirty water tank.
Excess solution in flex hose. Lift tool and point upwards to allow water in
hose to flow into the dirty water tank.
Incorrect cleaning formula. Use BISSELL 2X Portable Machine formulas
only.
Dirty tank is improperly seated
onto base.
Remove dirty tank and reseat onto unit.
Dirty tank plug is unplugged. Push in dirty tank plug until properly sealed.
Deep Stain
Tool is
Over-Spraying
Formula
(Formula is
Spraying
Out the Sides)
Formula trigger is being pulled
when tool is above carpeting.
Make sure the Deep Stain Tool’s formula
injection needles are burrowed deeply within
your carpeting before pressing the formula
spray trigger. To avoid over-spraying, make
sure the tool stays in direct contact with the
carpet at all times.
Deep Stain Tool is being used
on upholstery.
The Deep Stain Tool is designed for high-pile
carpets and rugs. Switch to the 3” Tough
Stain Tool for upholstery cleaning.
Dirty Water
Tank Leaking
Duckbill valve is dirty. Clean the duckbill valve that is located at
the bottom of the dirty water tank. Once
cleaned, make sure it is placed securely
back in place.
Float stack not fully locked on
dirty tank.
Remove float stack and twist until arrow is
aligned with lock symbol on dirty tank pg. 12.
Dirty tank not properly seated
onto machine.
Remove and reseat onto unit.
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