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REFERENCE
51
Troubleshooting
(Continued)
Symptoms
Picture
Reception
Poor
or
no
picture.
Local
interference.
Poor
or
no
color.
Picture
wobbles
or
drifts.
No
CATV
reception.
Normal
picture,
poor
or
no
sound.
Snowy
or
Poor
Picture
Integrator
Box
turns
Off.
Integrator
Box
turns
On.
Integrator
Box
does
not
turn
On/Off
per
On/Off
Timer
settings.
No
Antenna/Cable
image.
No
Audio/Video
image.
Possible
Cause(s)
?
TV
station
problems.
?V
ideo
menu
not
adjusted
properly.
?
Check
for
disturbing
source.
?
Appliance
too
close
to
TV.
?
Sub-standard
broadcast.
?
Sub-standard
cable
signal.
?
RF
not
connected,
loose.
?
Local
interference.
?
Scrambled
CATV
channel.
?
Cable
not
connected.
?
Cable
service
interrupted.
?
Audio
muted.
?
Broadcast
problem.
?
A/V
cables
incorrectly
connected.
?
Audio
Out
cable
wrong.
?
No
2nd
Audio/SAP
on
program.
?
Wrong
Ant.
connection/location.
?
TV/VCR
button
set
wrong.
?W
rong
output
channels
selected.
?
Loose
connection.
?
Broadcast
problem.
?
Video
menu
options
set
wrong.
?
Sleep
Timer
turned
Integrator
Box
Off.
?O
ff
Timer
turned
TV
Off.
?
Power
failure.
?
Power
outlet
controlled
by
switch.
(Switch
turned
off.)
?
On
Timer
turned
Integrator
Box
On.
?
On/Off
Timer
option
dis-
abled.
?
Not
connected.
?
Equipment
not
turned
on.
?
Equipment
not
connected.
Possible
Solution(s)
-T
ry
a
different
channel.
-
Check
Video
menu
option
settings.
The
following
may
cause
image
problems
or
distortion:
Electrical
appliances,
powerful
lights,
cars,
trucks;
comput-
ers
or
portable
phones;
medical
equipment
-
If
possible
increase
the
distance
between
the
Integrator
Box
and
the
offending
appliance,
or
shut
one
of
them
off.
-T
ry
a
different
channel.
-
Notify
cable
company
of
reception
problem.
-
If
a
VCR
is
connected,
play
a
tape.
-
Make
or
tighten
connection.
-T
ry
different
channel.
Turn
off
interfering
appliance.
-T
une
to
unscrambled
channel.
-
Connect
cable
to
Antenna/Cable.
-
Contact
cable
service.
-
Press
MUTE
or
volume
right
key
to
increase
sound
level.
-T
ry
a
different
channel.
-
Install
A/V
cables
correctly.
-
Install
audio
out
cable
correctly.
-
Choose
another
audio
mode
option
or
a
different
program.
-
Move
antenna,
check
connection/location.
-
Set
TV/VCR
button
on
your
VCR
correctly.
-
Set
output
channels
on
all
A/V
equipment
to
same
channel
(3
or
4).
-
Check
that
all
connections
are
tight.
-T
ry
another
channel.
-
Check
Video
menu
brightness
controls.
-T
urn
Integrator
Box
back
on.
Note:
Default
setting
for
Installer
menu
Item
016
EN.
TIMER
is
set
to
'0'.
Timer
is
not
enabled.
Set
to
1
to
enable
Timer.
-T
urn
Integrator
Box
back
on.
-
Check
other
power
outlets.
-
Connect
Integrator
Box
power
cord
to
outlet
that
is
not
controlled
by
a
switch.
-
Disable
On/Off
Timer.
-
Go
to
Timer
option
in
Setup
menu
and
enable
On/Off
Timer.
-
Connect
over-the-air
antenna
or
cable
service
wire
to
Antenna/Cable
jack.
-Turn
on
equipment
connected
to
rear
Audio/Video.
-Connect
equipment
to
Audio/Video.
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