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PROBLEM POSSIBLE CAUSE SOLUTION
The Air Fryer does turn on. The appliance is not plugged in. Plug the mains plug into
a grounded wall socket.
The food is not done after
the recommended time.
1. Too much food has been
added to the Crisper
Basket.
2. The temperature was set
toolow.
1. Use less food and cook in
batches if necessary. Your
food will also cook more
evenly.
2. Press Temperature and
and use the Power Button/
Dial to set the required
temperature (see “Settings”
chart, page 15).
Food is fried unevenly in the
AirFryer.
Certain types of food need to
be shaken halfway through the
preparation time.
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through the
preparation time (see “Settings”
chart, page 15).
Snacks are not crispy when they
come out of the Air Fryer.
The food was not dry enough
or needs more oil.
Make sure to properly dry the
food or lightly brush some oil
onto the snacks for a crispier
result.
I cannot slide the Crisper
Drawer into the appliance
properly.
There is too much food in the
Crisper Basket.
Do not overll the Crisper
Drawer.
troubleshooting troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
White smoke is coming out of
the appliance.
1. Your food is too greasy.
2. The Crisper Drawer still
contains residue from
previous use.
1. When you fry greasy items
in the Air Fryer, a large
amount of fat will leak into
the Crisper Basket, The fat
produces white smoke and
the Crisper Basket may heat
up more than usual. This
does not affect the appliance
or the end result.
2. White smoke is caused by
grease heating up in the
Crisper Drawer. Make sure
you clean the Crisper Drawer
properly after each use.
Fresh fries are fried unevenly in
the Air Fryer.
Certain types of food need to
be shaken halfway through the
preparation time.
Items that lie on top of or across
each other (e.g. fries) need to
be shaken halfway through the
preparation time (see “Settings”
chart, pages 17-18).
Fresh fries are not crispy when
they come out of the Air Fryer.
The crispiness of the fries
depends on the amount of oil
and water in the fries.
1. Make sure you dry the
potato sticks properly
before you add the oil.
2. Cut the potato sticks smaller
for a crispier result.
3. Add slightly more oil for
acrispier result.
The Air Fryer is not turning
off when I press the
Power Button/Dial.
The Air Fryer will continue
to cook for 20 seconds after
pressing the Power Button/Dial.
This is normal.
Wait 20 seconds for the Air Fryer
to turn off.
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