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Troubleshooting
Troubleshooting
18
Problem Possible cause and solution
Noise from the appliance
The motor runs continuously
It is normal to frequently hear the sound of the motor, it will need to run more when in
following circumstances :
• Temperature setting is set colder than necessary
• Large quantity of warm food has recently been stored within the appliance .
• The temperature outside the appliance is too high.
• Doors are kept open too long or too often.
• After your installing the appliance or it has been switched off for a long time.
Check that the air outlets are not blocked by food and ensure food is placed within
the appliance to allow sufficient ventilation. Ensure that door is fully closed.
To remove the frost, please refer to cleaning and care chapter.
You may have left the doors open too long or too frequently; or the doors are kept
open by some obstacle; or the appliance is located with insufficient clearance at the
sides, back and top
Increase the temperature by following the "Display controls" chapter.
A layer of frost occurs in
the compartment
Temperature inside is too warm
Temperature inside is too cold
Check whether the top of the refrigerator is tilted back by 10-15mm to allow the doors
to self close, or if something inside is preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet) may not be properly leveled,
or the draining spout ( located underneath the top of the compressor depot) may not
be properly positioned to direct water into this pan, or the water spout is blocked. You
may need to pull the refrigerator away from the wall to check the pan and spout.
Doors cant be closed easily
Water drips on the floor
• The LED light may be damaged. Refer to replace LED lights in cleaning and
care chapter.
• The control system has disabled the lights due to the door being kept open too
long, close and reopens the door to reactivate the lights.
The light is not working
• Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may need you to check and
take action: The cabinet is not level. The back of appliance touches the wall. Bottles
or containers fallen or rolling.
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