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Needle isn't touching the record:
- The screw on the tonearm rest may have loosened during transport. Gently turn this
screw clockwise to move the needle stylus closer to the record.
Needle is scratching the record's surface:
- Gently turn the tonearm rest screw anticlockwise to move the needle stylus away
from the turntable.
NOTE:
Factory screw tightness is based on the thickness of the included slip mat.
If a thinner or thicker 3rd-party slip mat is used, gently adjust the screw as needed
following the steps in the last two situations.
This product’s packaging is made from environmentally friendly material
and can be disposed of at your local recycling plant.
Customer Service/Kundenservice
Service Clients/Atención al cliente/Assistenza Clienti
UNITED STATES
Phone: +1 909-391-3888 (Mon-Fri 9:00am - 5:00pm PST)
Email: ushelp@1byonebros.com
CANADA
Email: cahelp@1byonebros.com
UNITED KINGDOM
Phone: +44 158 241 2681 (Mon-Fri 9:00am - 6:00pm UTC)
Email: [email protected]
GERMANY/FRANCE
ITALY/SPAIN
Email: euhelp@1byonebros.com
BRAND OWNER
1byone Products Inc.
1230 E Belmont Street, Ontario, CA, USA 91761
Customer Service: +1 909-391-3888
www.1byonebros.com