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47
Troubleshooting /
Odors
Symptom Possible causes Solution
Refrigerator has
odors.
Spoiled food.
Clean the refrigerator and
remove any spoiled food.
Food with strong odors.
Make sure strong smelling
food is wrapped airtight.
Frost
Symptom Possible causes Solution
Frost around the
vents.
Food is blocking the vents.
Make sure no food blocks
the refrigerator vents.
Frost on interior
walls.
Door is not closed properly.
Make sure food does not
block the door. Clean the
door gasket.
Fruits or vegetables
are frozen.
Fruits or vegetables are
stored in the Fresh/Chef
Zone.
The Fresh/Chef Zone is only
for meat/sh.
Condensation
Symptom Possible causes Solution
Condensation forms
on the interior walls.
If door is left open,
moisture enters the
refrigerator.
Remove the moisture and
do not open the door for a
long time.
Food with high moisture
content.
Make sure food is wrapped
airtight.
RT3000TH_DA68-03374F-00_EN+HI.indd 47 2019-12-05  3:31:57
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