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18 / 20 EN
Freezer/User Manual
Troubleshooting
Freezer/User Manual
The Freezer is running frequently or for a long time.
• New product may be bigger than your previous one. Larger Freezer operate for a longer
period of time.
• The room temperature may be high. >>> It is normal that the product operates for longer periods in hot
ambient.
• The Freezer might be plugged in recently or might be loaded with food. >>> When the Freezer
is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal.
• Large amounts of hot food might be put in the Freezer recently. >>> Do not put hot food into the
Freezer.
• Doors might be opened frequently or left ajar for a long time. >>> The warm air that has entered
into the Freezer causes the Freezer to run for longer periods. Do not open the doors frequently.
• Freezer or fridge compartment door might be left ajar. >>> Check if the doors are closed
completely.
• The Freezer is adjusted to a very low temperature. >>> Adjust the Freezer temperature to a warmer
degree and wait until the temperature is achieved.
• Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated.
>>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in
order to maintain the current temperature.
Freezer temperature is very low while the fridge temperature is sufficient.
• The freezer temperature is adjusted to a very low value. >>> Adjust the freezer temperature to a
warmer degree and check.
Fridge temperature is very low while the freezer temperature is sufficient.
• The fridge temperature is adjusted to a very low value. >>> Adjust the fridge temperature to a
warmer degree and check.
Food kept in the fridge compartment drawers is frozen.
• The fridge temperature is adjusted to a very high value. >>> Adjust the fridge temperature to a
lower value and check.
Temperature in the fridge or freezer is very high.
• The fridge temperature is adjusted to a very high value. >>> Fridge compartment temperature
setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait
until the relevant compartments attain a sufficient temperature.
• Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently.
• Door is ajar. >>> Close the door completely.
• The Freezer is plugged in or loaded with food recently. >>> This is normal. When the Freezer is
plugged in or loaded with food recently, it will take longer for it to attain the set temperature.
• Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food into
the Freezer.
Vibrations or noise.
• The floor is not level or stable. >>> If the Freezer rocks when moved slowly, balance it by adjusting its
feet. Also make sure that the floor is strong enough to carry the Freezer, and level.
• The items put onto the Freezer may cause noise. >>> Remove the items on top of the Freezer.
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