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30
CHECK BEFORE ASKING
FOR SERVICE
▼If there is a problem with your cooker, check the following details before requesting service to your dealer.
Sometimes the cooker may not operate as desired if used incorrectly.
Case
When cannot turn to “Unlock”.
When the lid cannot open
although the lid handle is
turned to "Unlock".
When the steam exhausted
between the lid.
When the ‘CANCEL’ button
does not operate while
cooking.
Check points
•Did you turn the “lid” handle while cooking?
•Did you turn the “lid” handle before
exhausting steam completely?
•Is there an external substance on the
packing?
•Is packing too old?
•Is the inner pot hot?
•Is currently the setting to lock mode?
Do the following
When you hear weird noises
during cooking and warming
Brown rice is not germinated
properly
•Is there a wind blowing sound when
cooking the rice?
•Is there a “Chi” sound when warming
the rice?
•Does the amount of rice exceed the
specified maximum capacity?
•Is bean(other grains) too dry?
•Don’t open the lid while cooking. If you want to open
lid while cooking, press the ‘CANCEL’ button more
than 0.3 seconds and release the steam.
•Pull the pressure handle to the side once and allow
the steam to completely.
•Because of the pressure.
•Pull the pressure handle to aside once and exhaust
the steam completely.
•Clean the packing with duster.
•Keep the packing clean.
•If the steam is exhausted through the lid, please
power off and contact the service center and dealer.
•Packing life cycle is 12 month, please replace the
packing per 1 year.
•Keep pressing the ‘CANCEL’ button for 2 seconds
for safety reason if you want to cancel while
cooking.
•Be careful of hot steam emission or hot contents
spattered from the automatic steam outlet during
cancellation.
•Please press ‘SET’ button for over 2 seconds to
release.
•Is the inner pot inserted?
•Check the rated voltage?
•Put the specified maximum capacity of brown rice.
•Old rice or contaminated rice may not be
germinated properly.
When the Pressure
“Cook/Turbo” Timer
button does not operate
with “ ”
•Did you turn the lid Handle
to “Lock”
•Is “Lock” lamp on?
When the button cannot
operate with “ ”
•Is the inner pot inserted?
•Check the rated voltage?
•
Please turn the “lid” handle to “Lock”.
•Please insert inner pot.
•This product is 120V only.
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