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28
English
Meaning of error codes
The list below reports some error codes that may appear on the display, their
meanings and how to solve the problem. If the indicated solutions are ineffective
because the display continues to show the error code icon and the machine does
not return to normal operation, or if other error codes are displayed, please call the
authorised service centre or distributors in your country.
The contact info is listed on www.gaggia.com and www.gaggia.it.
Error code Problem Cause Possible solution
01 The coffee grinder is
clogged.
The coffee outlet duct
is clogged.
Remove the power cord and remove the
brew group. Clean the coffee outlet duct
thoroughly using a spoon handle. Switch
the appliance back on again.
03 - 04 A problem occurred in the
brew group.
The brew group is dirty
or not well lubricated.
Switch off the machine. Remove the brew
group and clean it thoroughly. (Refer to the
“Cleaning the Brew Group” chapter)
The brew group is not
positioned correctly.
Switch off the machine. Remove the brew
group and reinsert it. Ensure that the brew
group is in the correct position before
inserting it. Refer to the “Reinserting the
Brew Group” chapter.
05 A problem occurred in the
water circuit.
There is air in the water
circuit.
Remove and reinsert the tank in the
machine a couple of times. Ensure that
the tank is inserted in the correct position
in the machine. Check that the water tank
seat is clean.
If an “INTENZA+” lter is being used:
pull out the lter from the water tank and
shake it to remove the air from the lter.
Then place the “INTENZA+” lter back into
the water tank.
14 The machine is
overheated.
There may be multiple
causes.
Switch off the machine and switch it back
on again after 30 minutes. Perform this
operation 2 or 3 times.
x x
4219-465-03691 MAN. GAG.MAGENTA PRESTIGE EN-NL-PL Rev 01.indd 28 21/01/2021 12:42:17
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