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Coffee grinds are too coarse
Coarse coffee grounds will make the coffee
weaker, so please use a finer coffee grind.
Coffee grinds are too few
If you use coffee powder, please add enough
ground coffee to the filter. The commonly
recommended dosage is 7 grams for one
cup. If you need a stronger flavor, it is
recommended that you can add more
powder but not past the maximum capacity
of the filter-70g, otherwise, it will cause
overflow. If you are using beans, you can
press the "Powder 2-10" button to choose
more powder but add a smaller amount of
water, such as choosing 6 cups but only
adding 4 cups of water.
8. Troubleshooting 8. Troubleshooting
37
38
Weak coffee
Low coffee strength
The Gevi machine has a choice of strong,
medium, and mild for your coffee strength,
if you want a stronger taste, you can change
the default setting of mild to a stronger
setting.
Coffee
Overflows
Overfilled coffee powder
Use filter paper and perma-
nent filter at the same time.
Misplacement of carafe.
Carafe is taken away for
more than 30s during the
brewing process.
7g powder for 1 cup is recommended. Do
not exceed 70g.
Use either filter paper or filter (the two
cannot beused at the same time)
Fully insert to contact the bottom of the drip
stop. Do not open the carafe lid.
The carafe should not be taken away for
more than 30 seconds during the brewing
process.
Problem Possible Cause What To Do
The Filter Bas-
ket Release
Button fails
Button broken
Please contact with the authorized service
facility for repairing.
8.2 Troubleshooting-Brewer
The warming
plate is not
working
Error codes
E12
Error codes
E13
PCB fault
PCB fault
The machine was turned
off or unplugged.
Plug and turn the machine on again
Please contact with the authorized service
facility for repairing
Please contact with the authorized service
facility for repairing
Problem Possible Cause What To Do
The machine
cannot be
switched on
The machine is not
connected to the power
supply.
Plug the power plug into a socket outlet
with earthing contact.
8.2 Troubleshooting-Brewer
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