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Check these solutions if your washer...
Check these solutions if your washer...
Troubleshooting
Troubleshooting
Problem Solution
Fills with wrong
temperature
water.
- Turn both faucets fully.
- Make sure the temperature selection is correct.
- Make sure the hoses are connected to the correct faucets.
Flush water lines.
- Disconnect the hoses and clean the screens. The hose filter
screens may be clogged.
Load is too wet
at the end of the
cycle.
- Use high efficiency detergent to reduce over-sudsing.
- The load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
Leaks water. - Make sure all hose connections are tight.
- Make sure the end of the drain hose is correctly inserted and
secured to the drainage system.
- Avoid overloading.
- Use high efficiency detergent to prevent over-sudsing.
Has excessive
suds.
- Use high efficiency detergent to prevent over-sudsing.
- Reduce the detergent amount for soft water, small or lightly soiled
loads.
- Non-HE detergent is NOT recommended.
Has an odor.
- Run a Tub Clean cycle to clean the tub and basket periodically.
See page 23.
- Check your detergent. Excessive suds collect in nooks and
crannies and cause mold.
- Dry the interior of your washer after the total cycle has finished.
25
26
SolutionsError Code Possible Cause
The unit takes more than 1
hour to fill water.
Check if the lid is open.
Check as “No water or not enough water”
as on page 24.
Check for water leakage.
The unit takes more than 10
minutes to drain.
Check as “Does not drain or spin” as on
page 24.
The lid is open. Close the lid.
The door lock or PCB is failed. Call service
center.
Error Codes
The unit is out of balance in
spin operation.
Check as “Vibrates or is too noisy” as on
page 24.
Call service center.
The PCB failed Call service center.
Load sensing failed Call service center.
Water leveling sensor failed Call service center.
Door lock failed Call service center.
The PCB failed Call service center.
The door opened over 20
seconds with Child Lock
function activated.
Power off the unit.
Deactivate the Child Lock function.
Call service center.
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