Grundig GKNI15720 Built in Frost Free Fridge Freezer User Manual

ENG

www.grundig.co.uk

USER INSTRUCTIONS

GKNI 15720

Combi Fridge

Freezer

Contents

1. Important instructions for

safety and environment 5

1.1 General safety .....................5

1.1.1 HC warning ..........................8

1.1.2 For products with a water

dispenser ......................................8

1.2 Intended use ........................8

1.3 Children's safety ..................8

1.4 Compliance with WEEE

Directive and Disposing of the

Waste Product:

............................9

1.5 Compliance with RoHS

Directive: .......................................9

1.6 Package information ...........9

2. Your Refrigerator 10

3. Installation 11

3.1 Appropriate installation

location .......................................11

3.2 Installing the plastic

wedges ........................................12

3.3 Electrical connection.........12

4. Preparation 14

4.1 Things to be done for energy

saving ..........................................14

4.2 Initial use ...........................14

4.3 Reversing the doors 16

5. Operating the product 17

5.1 Control panel and display .17

5.2 Duo-Cooling system ..........20

5.3 Freezing fresh food ...........20

5.4 Recommendations for

preserving the frozen food .........22

5.5 Placing the food .................22

5.7 Deep-freeze information ...23

5.6 Description and cleaning of

odour filter: ................................23

5.8 Open door warning ............24

6 . Maintenance and cleaning 25

6.1 Avoiding bad odours ..........25

6.2 Protecting the plastic

surfaces .....................................26

7. Troubleshooting 27

Please read this manual first!

Dear Customer,

We hope that your product, which has been produced in a 1st-class

manufacturing facility and checked under the most meticulous quality

control procedures, will provide you with years of good service.

For this, we recommend you to carefully read the entire manual of your

product before using it and keep it at hand for future references.

This manual

• Will help you use your appliance in a fast and safe way.

• Read the manual before installing and operating your product.

• Follow the instructions, especially those for safety.

• Keep the manual in an easily accessible place as you may need it

later.

• Also read any other documents provided with this product

Please note that this manual may be valid for other models as well.

Symbols and their descriptions

This instruction manual contains the following symbols:

Important information or useful usage tips.

Warning against dangerous conditions for life and

property.

Warning against electric voltage.

Packaging materials of the product are

manufactured from recyclable materials in

accordance with our National Environment

Regulations.

1. Important instructions for safety and

environment

This section contains safety instructions that will help protect from

risk of personal injury or property damage. Failure to follow these

instructions shall void any warranty.

1.1 General safety

• This appliance can be used by children aged from 8 years and

above and persons with reduced physical,sensory or mental

capabilities or lack of experience and knowledge if they have

been given supervision or instruction concerning use of the

appliance in a safe way and understand the hazards involved.

Children shall not play with the appliance. Cleaning and user

maintenance shall not be made by children without supervision.

• Unplug the product if a failure occurs while it is in use.

• If the product has a failure, it should not be operated unless it

is repaired by an Authorised Service Agent. There is the risk of

electric shock!

• Connect the product to a grounded outlet protected by a

fuse complying with the values in the rating plate. Have the

grounding installation made by a qualified electrician. Our

company shall not be liable for any damages that will arise

when the product is used without grounding in accordance with

the local regulations.

• Unplug the product when not in use.

• Never wash the product by spreading or pouring water onto it!

There is the risk of electric shock!

• Never touch the plug with wet hands! Never unplug by pulling

on the cable, always pull out by grabbing the plug.

• Do not plug the refrigerator if the wall outlet is loose.

• Never connect your refrigerator to electricity-saving devices .

Such devices are harmful for the product.

• WARNING: When positioning the appliance ensure the supply

cord is not trapped or damaged.

• Unplug the product during installation, maintenance, cleaning

and repairing procedures.

• Always have repairs carried out by the Authorised Service

Agent. The manufacturer shall not be held liable for damages

that may arise from procedures carried out by unauthorised

persons.

• Do not eat ice cream and ice cubes immediately after you take

them out of the freezer compartment! This may cause frostbite

in your mouth!

• Do not touch frozen food by hand! It may stick to your hand!

• Do not put bottled and canned liquid beverages in the freezer

compartment. They may burst!

• Never use steam and steam assisted cleaning materials

to clean or defrost the refrigerator. Steam will cause short

circuit or electric shock since it would get into contact with the

electrical parts in the refrigerator!

• Do not use mechanical devices or other methods to accelerate

the defrosting process, other than those recommended by the

manufacturer.

• Never use the parts on your refrigerator such as the door

and drawer as a means of support or step. This will cause the

product to tip over or parts of it to get damaged.

• Do not damage the cooling circuit, where the refrigerant is

circulating, with drilling or cutting tools. The refrigerant that

might blow out when the gas channels of the evaporator, pipe

extensions or surface coatings are punctured may cause skin

irritations and eye injuries.

• Do not cover or block the ventilation holes on the refrigerator

with any material.

• Keep beverages with a high alcohol content tightly closed and

vertically.

• Do not use flammable sprays near the product since there is the

risk of fire or explosion!

• Flammable items or products that contain flammable gases

(e.g. spray) as well as the explosive materials should never be

kept in the appliance.

• Do not place containers filled with liquid on top of the product.

Spilling water on an electrical component may cause electric

shocks or risk of fire.

• Do not store products (vaccines, heat-sensitive medicines,

scientific materials and etc.) that require a precise temperature

control in the refrigerator.

• If you will not operate the product for a long period of time,

unplug and unload the food in it.

• If the product is equipped with blue light, do not look at the blue

light with optical tools.

• Exposing the product to rain, snow, sun and wind is dangerous

with respect to electrical safety.

• Do not overload the product. It may fall when the door is opened,

and cause injury or damage. Similar problems may occur in

case of putting things on top of the product.

• If the product’s door is equipped with a handle, do not pull by the

handle when moving the product. The handle may get loosened.

• Pay attention not to have your hand or any part of your body get

caught by the moving parts inside the product.

1.1.1 HC warning

• If the product is equipped with a cooling system containing

R600a gas, pay attention not to damage the cooling system and

piping during usage and transportation. This gas is flammable.

If the cooling system is damaged, keep the product away from

potential sources that can cause the system to catch fire and

ventilate the room in which the unit is placed immediately.

• WARNING: Never dispose the product in fire.

1.1.2 For products with a water dispenser

• Pressure of water mains should be minimum 1 bar and

maximum 8 bars.

• Use only potable water.

1.2 Intended use

• This product has been designed for domestic use. It is not

suitable for commercial use and it must not be used out of its

intended use.

• Product must be used only for storing food.

• The manufacturer waives any responsibility arisen from

incorrect usage or transportation.

1.3 Children's safety

• Packaging materials are dangerous for the children. Keep

packaging materials in a safe place away from reach of the

children.

• Electrical products are dangerous for the children. Keep

children away from the product when it is in use.

• If the product's door is equipped with a lock, keep the keys away

from reach of children.

1.4 Compliance with WEEE Directive and

Disposing of the Waste Product:

This product complies with EU WEEE Directive (2012/19/EU). This

product bears a classification symbol for waste electrical and

electronic equipment (WEEE).This product has been manufactured

with high quality parts and materials which can be reused and are

suitable for recycling. Do not dispose of the waste product with

normal domestic and other wastes at the end of its service

life. Take it to the collection center for the recycling of

electrical and electronic equipment. Please consult your

local authorities to learn about these collection centers.

1.5 Compliance with RoHS Directive:

The product you have purchased complies with EU RoHS Directive

(2011/65/EU). It does not contain harmful and prohibited materials

specified in the Directive.

1.6 Package information

Packaging materials of the product are manufactured from

recyclable materials in accordance with our National Environment

Regulations. Do not dispose of the packaging materials together

with the domestic or other wastes. Take them to the packaging

material collection points designated by the local authorities.

2. Your Refrigerator

Figures in this user manual are schematic and may not

match the product exactly. If the subject parts are not

included in the product you have purchased, then those

parts are valid for other models.

* May not be available in all models

1. Butter & Cheese sections

2. Egg tray

3. Adjustable door shelves

4. Bottle holder

5. Bottle shelf

6. Adjustable front feet

7. Freezer compartment

8. Super fresh zone

9. Super fresh zone cover and

glass

10. Odour filter

11. Adjustable shelves

12. Fan

13. Control panel and display

3. Installation

Refer to the nearest Authorised

Service Agent for installation

of the product. To make the

product ready for use, make

sure that the electricity

installation is appropriate

before calling the Authorised

Service Agent. If not, call a

qualified electrician to have

any necessary arrangements

carried out.

Preparation of the

location and electrical

installation at the

place of installation

is under customer's

responsibility.

Product must not be

plugged in during

installation. Otherwise,

there is the risk of

death or serious injury!

WARNING: Installation

and electrical

connections of the

product must be

carried out by the

Authorised Service

Agent. Manufacturer

shall not be held liable

for damages that may

arise from procedures

carried out by

unauthorised persons.

WARNING: Prior to

installation, visually

check if the product has

any defects on it. If so,

do not have it installed.

Damaged products

cause risks for your

safety.

Make sure that the

power cable is not

pinched or crushed

while pushing the

product into its place

after installation or

cleaning procedures.

.1 Appropriate

installation location

• Choose a place at where

you can access the product

comfortably.

• Install the product at least 30

cm away from heat sources

such as hobs, ovens, heater

cores and stoves and at least

5 cm away from electrical

ovens. Product must not be

subjected to direct sun light

and kept in humid places

after installation.

• Appropriate air ventilation

must be provided around your

product in order to achieve

an efficient operation. If

the product is to be placed

in a recess in the wall, pay

attention to leave at least 5

cm distance with the ceiling

and side walls.

• Do not place the product on

materials such as rugs or

carpets.

• Place the product on an even

floor surface to prevent jolts.

• Your product can operate

in ambient temperatures

between -5°C to +43°C.

3.2 Installing the

plastic wedges

Plastic wedges are used to

create the distance for the air

circulation between the product

and the rear wall. Insert the 2

plastic wedges onto the rear

ventilation cover as illustrated

in the figure. To install the

wedges, push and twist a

quarter of a turn.

3.3 Electrical connection

Connect the product to a

grounded outlet protected by a

fuse complying with the values

in the rating plate. Our company

shall not be liable for any

damages that will arise when

the product is used without

grounding in accordance with

the local regulations.

• Electrical connection

must comply with national

regulations.

• Power cable plug must

be within easy reach after

installation.

• The voltage and allowed

fuse or breaker protection

are specified in the Rating

Plate which is affixed to

interior of the product. If the

current value of the fuse or

breaker in the house does not

comply with the value in the

rating plate, have a qualified

electrician install a suitable

fuse.

• The specified voltage must be

equal to your mains voltage.

• WARNING: Do not locate

extension sockets or charging

transformers/power supplies

or Lithium-Iron battery

operated products adjacent to

the compressor as they could

overheat.

• Do not make connections

via extension cables or

multi-plugs.

WARNING: Damaged

power cable must

be replaced by the

Authorised Service

Agents.

WARNING: If the

product has a failure, it

should not be operated

unless it is repaired by

the Authorised Service

Agent! There is the risk

of electric shock!

4. Preparation

4.1 Things to be done

for energy saving

Connecting the product

to electric energy saving

devices is risky as it may

cause damage on the

product.

• Do not leave the doors of your

Freezer open for a long time.

• Do not put hot food or drinks

in your refrigerator.

• Do not overload the Freezer.

Cooling capacity will fall

when the air circulation

inside is hindered.

• Do not place the Freezer

in places subject to direct

sunlight. Install the product

at least 30 cm away from heat

sources such as hobs, ovens,

heater cores and stoves

and at least 5 cm away from

electrical ovens.

• Pay attention to store your

food in Freezer in closed

containers.

• You can load maximum

amount of food to the freezer

compartment of the Freezer

by removing the freezer

compartment drawers.

Declared energy consumption

value of the refrigerator was

determined with the freezer

compartment drawers

removed,except if available

bottom drawer and with

maximum amount of food

loaded. There is no risk in

removing a shelf or drawer to

make suitable for the shapes

and sizes of the foods to be

frozen.

• Thawing frozen food in fridge

compartment will both

provide energy saving and

preserve the food quality.

The ambient

temperature of the

room where you

install the Freezer

should at least be

-5°C. Operating your

Freezer under colder

conditions than this is

not recommended.

Inside of your Freezer

must be cleaned

thoroughly.

4.2 Initial use

Before starting to use the

product, check that all

preparations are made in

accordance with the instructions

in sections "Important

instructions for safety and

environment" and "Installation".

• Clean the interior of the

Freezer as recommended

in the “Maintenance and

cleaning” section. Check

that inside of it is dry before

operating it.

• Plug the Freezer into the

grounded wall outlet. When

the door is opened the

interior illumination will turn

on.

• Run the Freezer without

putting any food for 6 hours

and do not open its door

unless certainly required.

You will hear a noise

when the compressor

starts up. The liquids

and gases sealed

within the refrigeration

system may also give

rise to noise, even if

the compressor is not

running and this is

quite normal.

Front edges of the

Freezer may feel warm.

This is normal. These

areas are designed

to be warm to avoid

condensation.

For energy efficiency

testing, it is

recommmended to

remove top shelf and

load food on the shelf

below.Net volume

of your appliance is

declared without top

two flaps and the top

shelf in place.Place two

ice pack ( if provided )

directly on the top of

frozen food to be stored

on top shelf.

4.3 Reversing the doors

5. Operating the product

5.1 Control panel and display

1 2 3 4 5 6 7 8 9 10

11 12 13 14

15 16

1-On/Off function

Press the On/Off button for 3

seconds to turn off or turn on

the fridge.

2-Quick Cool Function

When you press Quick Cool

button the fridge temperature

will rapidly reduce, ideal for

when you have just done a large

food shopping trip.

If you want to cool large

amounts of fresh food, it is

recommended to active this

feature before putting the food

into the fridge. Quick Cool

indicator will remain lit when

the Quick Cool function is

enabled. To cancel this function

press Quick Cool button again.

Figures in this user manual are schematic and may not

match the product exactly. If the subject parts are not

included in the product you have purchased, then those

parts are valid for other models.

Quick Cool indicator will turn

off and return to its normal

settings.

If you do not cancel it,

Quick Cool will cancel itself

automatically after 2 hours or

when the fridge compartment

reaches to the required

temperature. This function

is not recalled when power

restores after a power failure.

3-Vacation Function

Press the Quick Cool\Vacation

button for3 seconds to activate

Vacation function.

"--" icon comes on when the

function is active.

This function can be used

when you will not be using your

fridge for a long time. When

you press the Vacation button,

vacation function is activated

and the vacation indicator

light will illuminate. When this

function is activated, the fridge

compartment temperature is

kept at 15°C in order to prevent

bad odours from forming. To

deactivate vacation mode, press

the vacation button once more.

There should be no food kept

inside your fridge, as it will not

be preserved in Vacation mode.

Function is deactivated by

pressing the same button for 3

seconds again or by pressing

Fridge set button.

4-Fridge Set Function

This function allows you to

make the fridge compartment

temperature setting. Press this

button to set the temperature

of the fridge compartment to

8°, 7 °, 6 °, 5 °, 4 °, 3 ° or 2 °

respectively.

5-Off Indicator

Off Indicator lights up when the

fridge is "Off" mode.

6-Quick Cool Indicator

This icon lights up when the

Quick Cool function is active.

7-Fridge Compartment

Temperature Setting Indicator

Indicates the temperature set

for the Fridge Compartment.

8-Vacation Indicator

This icon lights up when the

Vacation function is active.

9-High Temperature Error /

Warning Indicator

This icon comes on during high

temperature failures and error

warnings.

10-Economic Usage Indicator

Economic Usage Indicator

turns on when the Freezer

Compartment is set to -18°C.

Economic Usage Indicator

turns off when the Quick Cool

or Quick Freeze function is

selected.

11-Freezer Compartment

Temperature Setting Indicator

Indicates the temperature set

for the Freezer Compartment.

12-Eco-Extra Indicator

Eco-Extra Indicator lights up

when the Eco Extra function is

active.

13-Quick Freeze Indicator

This indicator lights up when

the Quick Freezer function is

active.

14-Freezer Set Function

This function allows you to

make the freezer compartment

temperature setting. Press this

button to set the temperature

of the freezer compartment to

-18, -19,-20,-21, -22,-23 and -24

respectively.

15-Quick Freeze Function

Quick Freeze indicator turns on

when the Quick Freeze function

is on. To cancel this function

press Quick Freeze button

again. Quick Freeze indicator

will turn off and return to its

normal settings. If you do not

cancel it, Quick Freeze will

cancel itself automatically after

4 hours or when the freezer

compartment reaches to the

required temperature.

If you want to freeze large

amounts of fresh food, press

the Quick Freeze button before

putting the food into the freezer

compartment. If you press the

Quick Freeze button repeatedly

with short intervals, the

electronic circuit protection will

be activated immediately.

This function is not

automatically restarted when

power restores after a power

failure.

16-Eco-Extra (Special

Economic Usage) Function

Press the Quick Freeze\Eco

Extra button for 3 seconds

to activate the Eco Extra

Function. Refrigerator will start

operating in the most economic

mode after 6 hours and the

economic usage indicator will

turn on when the function is

active. Press the Quick Freeze

button for 3 seconds again

to deactivate the Eco Fuzzy

Function.

17-Alarm Off

When the fridge door is opened

for 2 minutes or when there is a

sensor failure, an audible alarm

turns on. Alarm can be turned

off by pressing "Alarm Off"

button.

If you close the door and then

open again "Door open alarm"

will be activated again after 2

minutes.

5.2 Duo-Cooling system

Your refrigerator is equipped

with two

separate cooling systems

to cool the fresh food

compartment and frozen food

compartment separately. Thus,

air and odour in the fresh food

compartment and frozen food

compartment do not get mixed.

Thanks to these two separate

cooling systems, cooling speed

is much higher then other

refrigerators. Also additional

power saving is provided since

the defrosting is performed

individually.

5.3 Freezing fresh food

• Wrap the food or place

them in a covered container

before putting them in the

refrigerator.

• Hot food and beverages

must cool down to the room

temperature before putting

them in the refrigerator.

• The food that you want to

freeze must be fresh and in

good quality.

• Divided the food into

portions according to your

family’s daily or meal based

consumption needs.

• Pack the food in an airtight

manner to prevent them from

drying even if they are going

to be stored for a short time.

• Materials to be used for

packaging must be tear-

proof and resistant to cold,

humidity, odour, oils and

acids and they must also be

airtight. Moreover, they must

be well closed and they must

be made from easy-to-use

materials that are suitable for

deep-freezers.

• Frozen food must be used

immediately after they are

thawed and they should never

be re-frozen.

• Do not freeze too large

quantities of food at one time.

The quality of the food is best

preserved when it is frozen

right through to the core as

quickly as possible.

• Placing warm food into the

freezer compartment causes

the cooling system to operate

continuously until the food is

frozen solid.

Freezer

Compartment

Setting

Fridge

Compartment

Setting

Explanations

-18°C 4°C

This is the normal recommended

setting.

-20, -24 or -24°C 4°C

These settings are recommended

when the ambient temperature

exceeds 30°C.

Quick Freeze 4°C

Use when you wish to freeze

your food in a short time. Your

refrigerator will return to its

previous mode when the process

is over.

-18°C or colder 2°C

Use these settings if you think

that your fridge compartment

is not cold enough because of

the hot ambient conditions or

frequent opening and closing of

the door.

-18°C or colder Quick cool

Use this function when you

place too much into the fridge

compartment or when you need

to cool your food quickly. It is

recommended that you activate

Quick cool function 4-8 hours

before placing the food.

5.4 Recommendations for

preserving the frozen food

• Frozen food that you have

purchased should be stored

in accordance with the

frozen food manufacturer's

instructions for a

( 4 star) frozen food storage

compartment.

• Note the following to

ensure that the high quality

achieved by the frozen food

manufacturer and the food

retailer is maintained:

1. Put packets in the free-

zer as quickly as possib-

le after purchase.

2. Make sure that contents

of the package are label-

led and dated.

3. Check whether the "Use

By" and "Best Before"

dates on the packaging

are exceed or not.

5.5 Placing the food

Freezer

compartment

shelves

Various frozen food such

as meat, fish, ice cream,

vegetables and etc.

Egg holder Egg

Fridge

compartment

shelves

Food in pans, covered

plates and closed

containers

Fridge

compartment

door shelves

Small and packaged food

or beverage (such as milk,

fruit juice, beer and etc.)

Crisper Vegetables and fruits

Fresh zone

compartment

Delicatessen products

(cheese, butter, salami and

etc.)

5.7 Deep-freeze information

Food must be frozen as rapidly

as possible when they are put in

a refrigerator in order to keep

them in good quality.

It is possible to preserve the

food for a long time only at

-18°C or lower temperatures.

You can keep the freshness of

food for many months (at -18°C

or lower temperatures in the

deep freeze).

Divided the food into

portions according

to your family’s

daily or meal based

consumption needs.

Pack the food in an

airtight manner to

prevent them from

drying even if they are

going to be stored for a

short time.

• Materials necessary for

packaging:

• Cold resistant adhesive tape

• Self adhesive label

• Rubber rings

• Pen

Materials to be used for

packaging the foodstuff must be

tear-proof and resistant to cold,

humidity, odour, oils and acids.

5.6 Description and cleaning

of odour filter:

* May not be available in all

models

Odour filter prevents unpleasant

odour build-up in your

refrigerator. Pull the cover into

which the odour filter is installed

downwards from the front section

and remove as illustrated. Leave

the filter under sunlight for one

day. Filter will be cleaned during

this time. Install the filter back

to its place.Odour filter must be

cleaned once in a year.

Foods to be frozen should not

be allowed to come in contact

with the previously frozen items

to prevent them from getting

thawed partially.

Frozen food must be

used immediately after

they are thawed and

they should never be

re-frozen.

5.8 Open door warning

* May not be available in all

models

An audio warning will be given

when the fridge compartment

door of your product is left open

for a certain period of time.

This audio warning signal will

mute when any button on the

indicator is pressed or when the

door is closed.

6 . Maintenance

and cleaning

Service life of the product

extends and frequently faced

problems decrease if cleaned at

regular intervals.

WARNING: Unplug the

product before cleaning

it.

• Never use gasoline, benzene

or similar substances for

cleaning purposes.

• Never use any sharp

and abrasive tools, soap,

household cleaners,

detergent and wax polish for

cleaning.

• Dissolve one teaspoon of

carbonate in half litre of

water. Soak a cloth with

the solution and wrung it

thoroughly. Wipe the interior

of the Freezer with this cloth

and the dry thoroughly.

• Make sure that no water

enters the lamp housing and

other electrical items.

• If you will not use the Freezer

for a long period of time,

unplug it, remove all food

inside, clean it and leave the

door ajar.

• Check regularly that the door

gaskets are clean. If not,

clean them.

• To remove door and body

shelves, remove all of its

contents.

• Remove the door shelves

by pulling them up. After

cleaning, slide them from top

to bottom to install.

• Never use cleaning agents or

water that contain chlorine to

clean the outer surfaces and

chromium coated parts of

the product. Chlorine causes

corrosion on such metal

surfaces

6.1 Avoiding bad odours

Materials that may cause odour

are not used in the production

of our Freezers. However, due

to inappropriate food preserving

conditions and not cleaning the

inner surface of the Freezers

as required can bring forth the

problem of odour. Pay attention

to following to avoid this

problem:

• Keeping the Freezers clean

is important. Food residuals,

stains, etc. can cause odour.

Therefore, clean the Freezers

with Sodium Bicarbonate

dissolved in water every few

months.Never use detergents

or soap.

• Keep the food in closed

containers. Microorganisms

spreading out from uncovered

containers can cause

unpleasant odours.

• Never keep the food that have

passed the best before dates

and spoiled in the Freezer.

6.2 Protecting the

plastic surfaces

Do not put liquid oils or oil-

cooked meals in your Freezer

in unsealed containers as they

damage the plastic surfaces

of the Freezer. If oil is spilled

or smeared onto the plastic

surfaces, clean and rinse the

relevant part of the surface at

once with warm water.

7. Troubleshooting

Please review this list before calling the service. It will save your

time and money. This list includes frequent complaints that are not

arising from defective workmanship or material usage. Some of the

features described here may not exist in your product.

The Freezer does not operate.

• The plug is not inserted into the socket correctly. >>> Insert the

plug into the socket securely.

• The fuse of the socket which your Freezer is connected to or

the main fuse have blown out. >>> Check the fuse.

Condensation on the side wall of the freezer compartment.

• Ambient is very cold. >>> When you install the Freezer in places

where the temperature falls below 10 °C.

• Door has been opened frequently. >>> Do not open and close

the door of Freezer frequently.

• Ambient is very humid. >>> Do not install your Freezer into

highly humid places.

• Food containing liquid is stored in open containers. >>> Store

food with liquid content in closed containers.

• Door of the Freezer is left ajar. >>> Do not leave the doors of

your Freezer open for a long time.

• Thermostat is set to a very cold level. >>> Set the thermostat to

a suitable level.

Compressor is not running

• Protective thermic of the compressor will blow out during

sudden power failures or plug-out plug-ins as the refrigerant

pressure in the cooling system of the Freezer has not been

balanced yet. The Freezer will start running approximately

after 6 minutes. Please call the Authorised Service Agent if the

Freezer does not start at the end of this period.

• The freezer is in defrost cycle. >>> This is normal for a full-

automatically defrosting Freezer. Defrosting cycle occurs

periodically.

• The Freezer is not plugged into the socket. >>> Make sure that

the plug is fit into the socket.

• Temperature settings are not made correctly. >>> Select the

suitable temperature value.

• There is a power outage. >>> Freezer returns to normal

operation when the power restores.

The operation noise increases when the Freezer is running.

• The operating performance of the Freezer may change due to

the changes in the ambient temperature. It is normal and not a

fault.

The Freezer is running frequently or for a long time.

• New product may be bigger than your previous one. Larger

Freezer operate for a longer period of time.

• The room temperature may be high. >>> It is normal that the

product operates for longer periods in hot ambient.

• The Freezer might be plugged in recently or might be loaded

with food. >>> When the Freezer is plugged in or loaded

with food recently, it will take longer for it to attain the set

temperature. This is normal.

• Large amounts of hot food might be put in the Freezer recently.

>>> Do not put hot food into the Freezer.

• Doors might be opened frequently or left ajar for a long time.

>>> The warm air that has entered into the Freezer causes

the Freezer to run for longer periods. Do not open the doors

frequently.

• Freezer or fridge compartment door might be left ajar. >>>

Check if the doors are closed completely.

• The Freezer is adjusted to a very low temperature. >>> Adjust

the Freezer temperature to a warmer degree and wait until the

temperature is achieved.

• Door seal of the fridge or freezer may be soiled, worn out,

broken or not properly seated. >>> Clean or replace the

seal. Damaged/broken seal causes the refrigerator to run

for a longer period of time in order to maintain the current

temperature.

Freezer temperature is very low while the fridge temperature is

sufficient.

• The freezer temperature is adjusted to a very low value. >>>

Adjust the freezer temperature to a warmer degree and check.

Fridge temperature is very low while the freezer temperature is

sufficient.

• The fridge temperature is adjusted to a very low value. >>>

Adjust the fridge temperature to a warmer degree and check.

Food kept in the fridge compartment drawers is frozen.

• The fridge temperature is adjusted to a very high value. >>>

Adjust the fridge temperature to a lower value and check.

Temperature in the fridge or freezer is very high.

• The fridge temperature is adjusted to a very high value. >>>

Fridge compartment temperature setting has an effect on the

temperature of the freezer. Change the temperatures of the

fridge or freezer and wait until the relevant compartments

attain a sufficient temperature.

• Doors are opened frequently or left ajar for a long time. >>> Do

not open the doors frequently.

• Door is ajar. >>> Close the door completely.

• The Freezer is plugged in or loaded with food recently. >>> This

is normal. When the Freezer is plugged in or loaded with food

recently, it will take longer for it to attain the set temperature.

• Large amounts of hot food might be put in the refrigerator

recently. >>> Do not put hot food into the Freezer.

Vibrations or noise.

• The floor is not level or stable. >>> If the Freezer rocks when

moved slowly, balance it by adjusting its feet. Also make sure

that the floor is strong enough to carry the Freezer, and level.

• The items put onto the Freezer may cause noise. >>> Remove

the items on top of the Freezer.

There are noises coming from the Freezer like liquid flowing,

spraying, etc.

• Liquid and gas flows occur in accordance with the operating

principles of your Freezer. >>>It is normal and not a fault.

Whistle comes from the Freezer.

• Fans are used in order to cool the Freezer. It is normal and not

a fault.

Condensation on the inner walls of Fridge.

• Hot and humid weather increases icing and condensation. It is

normal and not a fault.

• Doors are opened frequently or left ajar for a long time. >>> Do

not open the doors frequently. Close them if they are open.

• Door is ajar. >>> Close the door completely.

Humidity occurs on the outside of the Freezer or between the

doors.

• There might be humidity in the air; this is quite normal in

humid weather. >>> When the humidity is less, condensation

will disappear.

Bad odour inside the Freezer.

• No regular cleaning is performed. >>> Clean the inside of the

Freezer regularly with a sponge, lukewarm water or carbonate

dissolved in water.

• Some containers or package materials may cause the smell.

>>> Use a different container or different brand packaging

material.

• Food is put into the Freezer in uncovered containers. >>> Keep

the food in closed containers. Microorganisms spreading out

from uncovered containers can cause unpleasant odours.

• Remove the foods that have expired best before dates and

spoiled from the Freezer.

The door is not closing.

• Food packages are preventing the door from closing. >>>

Replace the packages that are obstructing the door.

• The Freezer is not completely even on the floor. >>> Adjust the

feet to balance the refrigerator.

• The floor is not level or strong. >>> Also make sure that the

floor is level and strong enough to carry the refrigerator.

Crispers are stuck.

• The food is touching the ceiling of the drawer. >>> Rearrange

food in the drawer.

WARNING: If you cannot eliminate the problem although

you follow the instructions in this section, consult your

dealer or the Authorised Service Agent. Never try to repair

a non-functional product yourself.

GUARANTEE DETAILS

Your new Grundig product is guaranteed against faulty materials,

defective components or manufacturing defects. The guarantee

starts from the date of original purchase of the product for a

period of three (3) years unless Beko plc (the “Manufacturer”)

agrees to extend the guarantee for the product in writing. If

you have any questions about the guarantee on your product

(including how long it is valid), please contact your retailer or our

Call Centre on 0333 207 9920.

This guarantee does not in any way diminish or affect your

statutory rights in connection with the product. This guarantee

is in addition to your statutory rights as a consumer. If you have

any question about these rights, please contact the retailer from

which you purchased the product. In certain circumstances, it is

possible that your statutory rights may offer additional or higher

levels of protection than those offered under the terms of this

guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials,

defective components or manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Grundig Approved Engineer to carry out the

repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to

control knobs, flaps and handles.

• Accessories and/or consumable items including but not limited

to ice trays, scrapers, cutlery baskets, filters and light bulbs.

• Repairs necessary as a direct or indirect result of:

- Accidental damage, misuse or abuse of a product.

- An attempted repair of a product by anyone other than a

Grundig Approved Engineer (the “Engineer”).

- Installation or use of a product where such installation or

use fails to meet the requirements contained in this guarantee or

the User Instructions Booklet.

• Repairstoaproductoperatedatanytimeoncommercial

or non-residential household premises (unless we have previously

agreed to the installation environment).

This guarantee is limited to the cost of repairing the product.

To the extent permitted by law, Beko plc (the “Manufacturer”)

does not accept and will not be held liable for any financial loss

incurred in connection with the failure of any product to operate

in accordance with the expected standards. Such financial loss

includes but is not limited to loss arising from:

• Time taken off work.

• Damaged food, clothing or other items.

• Meals taken at restaurants or from takeaways.

• General compensation for inconvenience.

Important Notes

•

Your product is designed and built for domestic household

use only.

• The guarantee will automatically be void if the product is

installed or is used in commercial or non-residential domestic

household premises, unless we have previously agreed to the

installation environment.

• The product must be correctly installed, located and

operated in accordance with the instructions contained in the

User Instructions Booklet provided with your product.

• Professional installation by a qualified Electrical Domestic

Appliance Installer is recommended for all Washing Machines,

Dishwashers and Electric Cookers (as incorrect installation may

result in you having to pay for the cost of repairing the product).

• Gas Cookers must be professionally installed by a Gas Safe (or

Gas Networks Ireland for Republic of Ireland) registered gas

installer.

• This guarantee is given in respect of products purchased and

used within the United Kingdom and the Republic of Ireland.

• This guarantee is effective from the initial date of purchase of a

new product from an authorised retailer and will be void if the

product is resold.

• This guarantee does not apply to graded sales (where the

product is purchased as a “second”).

• Possession of a copy of these terms and conditions does

not necessarily mean that a product has the benefit of this

guarantee. If you have any questions, please call our Call

Centre on the number set out above.

• The Manufacturer reserves the right to terminate the guarantee

if its staff or representatives are subjected to physical or verbal

abuse in the course of carrying out their duties.

• Optional extras, where available (i.e. extendable feet) are

supplied on a chargeable basis only.

Does Grundig offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer

may at its sole discretion, replace your product with a new product

instead of carrying out a repair. Where a replacement is offered,

this would normally be an identical model, but when this is not

possible, a model of similar specification will be provided. The

Manufacturer will cover the costs and arrange for the delivery

of the new product and for the return of the old product. Any

costs related to disconnecting the faulty product and installing

the replacement product will not be borne by the Manufacturer

unless previously agreed to in writing. The original guarantee will

continue to apply to the replacement product; the new product will

not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm.

Appointments outside these hours may be possible at the sole

discretion of the Manufacturer but cannot be guaranteed. Whilst

our Engineers will endeavour to minimize inconvenience and to

meet requests for specific timed appointments, this cannot be

guaranteed. We will not be liable for delays or if it is unable to

carry out a repair because a convenient appointment cannot be

arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that

your product is covered by this guarantee with a proof of purchase.

The Manufacturer reserves the right to charge for the reasonable

cost of any service call if:

• You cannot provide evidence that your product is covered by this

guarantee.

• Where a service call has been made and the engineer finds that

there is no fault with your product.

• That your product has not been installed or operated in

accordance with the User Instructions Booklet.

• That the fault was caused by something other than faulty

materials, defective components or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer

providing you with an invoice. The Manufacturer reserves the

right to terminate the guarantee if you fail to pay the costs for the

service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be

governed by English law and subject to the English Courts, save

where you live in another part of the United Kingdom, in which

case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be

governed by Irish law and the Irish courts will have jurisdiction.

HOW TO OBTAIN SERVICE

Please keep your purchase receipt or other proof of purchase in

a safe place; you will need to have it should the product require

attention under guarantee.

It will be useful if you complete the details below, as it will help us

assist you when requesting service (the model number is printed

on the Instruction Booklet and the serial number is printed on the

Rating Label affixed to the appliance). Recording of these details

alone will not count as proof of purchase. A valid proof of purchase

is required for under guarantee service.

The area around the product must be easily accessible to the

Engineer without the need for cabinets or furniture being removed.

It is your responsibility to ensure our Engineers have a clean and

safe environment to carry out any repairs.

……………………………………………………………………………………………………

Model No:

Serial No:

Retailer:

Date of purchase:

………………………………………………………………………………………………

For service under guarantee simply telephone the appropriate

number below

UK Mainland & Northern Ireland 0333 207 9920 or

customerservice@support.grundig.co.uk

Republic of Ireland: 01 691 0203

Before requesting service please check the troubleshooting guide

in the Operating Instructions as a charge may be levied where

no fault is found even though your product may still be under

guarantee.

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the

instructions contained within the extended guarantee agreement

document, otherwise please call the appropriate number above

where service can be obtained at a charge.

Should you experience any difficulty in obtaining service contact

the Grundig Customer Helpline on Tel: 0333 207 9920 or

e-mail: customerservice@support.grundig.co.uk

………………………………………………………….......................................

This guarantee is provided by Beko plc. Beko House, 1 Greenhill

Crescent, Watford, Herts, WD18 8QU. Beko plc is registered in

England and Wales with company registration number 02415578.

Notes

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