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15
Faults – what to do?
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
9 WARNING
Risk of electric shock
Improper repairs are dangerous. Only an
authorized servicer may perform repairs and may
replace damaged plug and connections. Remove
the power plug or turn off the circuit breaker or
fuse in the fuse box if the appliance is damaged
or not working. Call Customer Service.
LED lights
Defective LED lights may be replaced by the
manufacturer, his customer service or a qualified
technician (electrician) only.
9 WARNING
Risk of injury
The light emitted by LED lights is very dazzling,
and can damage the eyes (risk group 1). Do not
look directly into the switched on LED lights for
longer than 100 seconds.
Troubleshooting table
--------
Disruption Possible cause Solution
Appliance is
not working
Plug is not
plugged in
Connect the appliance
to the mains
Power outage Check whether other
kitchen appliances are
working
Fuse defective Check in the fuse box
whether the fuse for the
appliance is in working
order
Appliance does
not retract.
Filter cover not
closed.
Close filter cover com-
pletely.
The button illu-
mination does
not work.
The control unit
is faulty.
Call customer service.
The lighting
does not work.
The LED lights
are defective.
Call Customer Support.
The œ button
flashes.
The filter is
soiled.
Clean the filter, see the
chapter about Cleaning
and maintenance
.
The appliance
does not work,
all buttons flash
The network
cable plug is
not plugged in
Check network cable
connection for all appli-
ances
The fuse is
faulty
Check in the fuse box to
make sure that the fuses
for all appliances are in
working order
A component of
the appliance
has failed
Call Customer Service
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