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TROUBLESHOOTING
(CONT.)
Unpleasant odors inside the refrigerator
Clean the appliance completely according to the instructions.
Hermetically cover all the food. Do not conserve food for prolonged periods of time.
The doors are difficult to open
The appliance is designed to ensure a fully hermetic closure. When the door is closed, a
vacuum condition can occur: in this case it is necessary to wait a few seconds until the pressure
balances before opening the door.
Appliance is cooling but lights and display are not working
Check to see if the appliance was accidentally placed into Sabbath Mode
The Ice Maker does not work
Make sure that the Ice Maker is on (Ice Maker button on). To switch on the Ice Maker press
the button or use the menu. See “ACTIVATING THE ICE MAKER” on page 13.
Make sure that the appliance is connected to the water supply.
The Ice Maker does not produce sufficient amounts of ice
On average, the Ice Maker produces approximately 10 cubes of ice every two and half hours.
The ice cubes freeze into one block
If the ice is not used frequently, it is possible that blocks of ice may form. It is recommended
to remove the block of ice cubes and then let the Ice Maker fill the ice tray again.
The ice has an unusual flavor or color
When the Ice Maker is started for the first time, it is recommended to empty the first full tray
of ice cubes.
If the refrigerator was switched off for more than one month or if the cartridge was not
changed for more than six months, it could be necessary to replace the filter cartridge.
Contact a plumber or a water treatment expert to make sure that the problem is not due to the
water supply.
If the unit you purchased was used as a showroom model, it may be in a special energy-
saving mode called Demo Mode where the appliance appears to be operating (lights
work and false temperatures are displayed) but no cooling actually takes place. If you
suspect your appliance is in Demo Mode please contact your point of purchase for
assistance with disabling this feature.
©2019 Hestan Commercial Corporation
30
EN
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