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TROUBLESHOOTING
BREWER BREWS ONLY A PARTIAL CUP
• Clean the Pod Holder if necessary (refer to page 19).
• The Water Reservoir may have been removed during brewing. Replace the Water
Reservoir and perform a cleansing brew (refer to page 11) without a pod.
• Descale the brewer (refer to pages 25 – 26).
• If you have repeated the descale procedure on your brewer two times and it is still only
brewing a partial cup, contact Customer Service at 1.866.901.BREW (2739).
THE TOUCH DISPLAY INDICATES “MORE WATER PLEASE.”
• If the water level is not low, remove the Water Reservoir and empty the water. Then
thoroughly clean (refer to page 18). Fill the Water Reservoir to the MAX FILL line, return it
to the brewer, and ensure it is seated properly in its Base.
THE TOUCH DISPLAY INDICATES “SORRY, BREW INTERRUPTED.”
OR “SORRY, THERE IS A PROBLEM.”
• These screens indicate there are coffee grounds stuck in the Entrance Needle. Use caution
and slowly lift the Handle and remove the pod from the brewer. To release the clogged
needle, please refer to the instructions on page 20.
STILL HAVING TROUBLE? VISIT KEURIG.COM FOR MORE INFORMATION.
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