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24 ENGLISH
Problem Possible cause Solution
The pan, the basket, and the inside of the
appliance always become hot when the
appliance is switched on to ensure the food is
properly cooked. These parts are always too hot
to touch.
If you leave the appliance switched on for a
longer time, some areas get too hot to touch.
These areas are marked on the appliance with
the following icon:
As long as you are aware of the hot areas
and avoid touching them, the appliance is
completely safe to use.
My home-made fries
do not turn out as I
expected.
You did not use the right
potato type.
To get the best results, use fresh oury
potatoes. If you need to store the potatoes, do
not store them in a cold environment like in a
fridge. Choose potatoes whose package states
that they are suitable for frying.
The amount of ingredients in
the basket is too big.
Follow the instructions on page 19 in this
user manual to prepare home-made fries.
Certain types of ingredients
need to be shaken halfway
through the cooking time.
Follow the instructions on page 19 in this
user manual to prepare home-made fries.
The Airfryer does not
switch on.
The appliance is not plugged
in.
Check if the plug is inserted in the wall outlet
properly.
Several appliances are
connected to one outlet.
The Airfryer has a high wattage. Try a dierent
outlet and check the fuses.
I see some peeling
o spots inside my
Airfryer.
Some small spots can
appear inside the pan of the
Airfryer due to the incidental
touching or scratching of the
coating (e.g. during cleaning
with harsh cleaning tools
and/or while inserting the
basket).
You can prevent damage by lowering the basket
into the pan properly. If you insert the basket at
an angle, its side may knock against the wall of
the pan, causing small pieces of coating to chip
o. If this occurs, please be informed that this is
not harmful as all materials used are food-safe.
White smoke comes
out of the appliance.
You are cooking fatty
ingredients.
Carefully pour o any excess oil or fat from the
pan and then continue cooking.
The pan still contains greasy
residues from previous use.
White smoke is caused by greasy residues
heating up in the pan. Always clean the pan and
the basket thoroughly after every use.
Breading or coating did not
adhere properly to the food.
Tiny pieces of airborne breading can cause
white smoke. Firmly press breading or coating to
food to ensure it sticks.
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