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23ENGLISH
Guarantee and support
If you need information or support, please visit www.philips.com/support
or read the separate worldwide guarantee leaet.
Software updates
Updating is essential to safeguard your privacy and the proper functioning
of your Airfryer and the App.
From time to time, the App is updating automatically to the latest software.
Also the Airfryer is updating the rmware automatically.
Note
When an update is being installed, make sure that your Airfryer is connected to
the home WiFi. The smart device can be connected to any network.
Always use the latest App and rmware.
Updates are made available when there are software improvements or to
prevent a security issue.
A rmware update is started automatically when the Airfryer is in stand-by
mode. This update takes up to 1 minute and the screen on the Airfryer shows
blinking "---". During this time the Airfryer cannot be used.
Device compatibility
For detailed information about the compatibility of the App, please refer to
the information in the App Store.
Factory reset
For a factory reset of the Airfryer, press the temperature and time up
buttons at the same time for 10 seconds.
Your Airfryer is then no more connected to your home WiFi and not paired
with your smart device anymore.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem Possible cause Solution
The outside of the
appliance becomes
hot during use.
The heat inside radiates to
the outside walls.
This is normal. All handles and knobs that you
need to touch during use stay cool enough to
touch.
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