SERIES
Smart Cordless Hard Floor Cleaner
Instruction Manual
*Actual product may differ from illustration.
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CONTENTS
Important Safety Instructions
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2
Overview
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6
Accessories
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8
Assembly
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9
Operation
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10
Maintenance
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16
Specications
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20
Troubleshooting
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21
Warranty
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22
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Important Safety Instructions
SAVE THESE INSTRUCTIONS
Household use only.
When using an electrical appliance, basic precautions should always be followed, including
the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the
warnings and instructions may result in electric shock, re and/or serious injury.
WARNING – To reduce the risk of re, electric shock, or injury:
1. Use only indoors, on non-carpeted oor surfaces such as vinyl, tile, sealed wood, etc.
Be careful not to run over loose objects or edges of area rugs. Stalling the brush may
result in premature belt failure.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near
children, pets or plants.
3. Use only as described in this manual. Use only manufacturer’s recommended
attachments.
4. Do not use with a damaged cord or plug. If appliance has been dropped, damaged,
left outdoors, dropped into water, or is not working as it should, return it to a service
center.
5. Do not handle charger, including charger plug, and charger terminals with wet hands.
6. Do not put any object into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air ow.
7. Keep hair, loose clothing, ngers, and all parts of your body away from openings and
moving parts.
8. Use extra care when cleaning on stairs.
9. Do not use to pick up ammable or combustible liquids, such as gasoline, or use in
areas where they may be present.
10. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot
ashes.
11. Do not use without lter.
12. Prevent unintentional activation. Ensure the switch is in the off-position before picking
up or carrying the appliance. Carrying the appliance with your nger on the switch or
energizing appliance that have the switch on invites accidents.
13. Always switch off the appliance before making any adjustments, changing accessories,
or storing the appliance. Such preventive safety measures reduce the risk of starting the
appliance accidentally.
14. Recharge only with the charger specied by Tineco. A charger that is suitable for one
type of battery pack may create a risk of re when used with another battery pack.
15. Use appliances only with specically designated Tineco battery packs. Use of any other
battery packs may create a risk of injury and re.
16. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If
contact accidentally occurs, ush with water. If liquid comes into eye contact, seek
medical help. Liquid ejected from the battery may cause irritation or burns.
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17. Do not use a battery pack or appliance that is damaged or modied. Damaged or
modied batteries may exhibit unpredictable behavior resulting in re, explosion or risk
of injury.
18. Do not expose a battery pack or appliance to re or excessive temperature. Exposure
to re or temperature above 266°F (130°C) may cause an explosion.
19. Follow all charging instructions and do not charge the battery pack or appliance
outside of the temperature range specied in the instructions. Charging improperly or
at temperatures outside of the specied range may damage the battery and increase
the risk of re.
20. Have servicing performed by a qualied repair person using only identical replacement
parts. This will ensure that the safety of the product is maintained.
21. Do not modify or attempt to repair the appliance or the battery pack except as
indicated in the instructions for use and care.
22. Always turn off this appliance before connecting or disconnecting the motorized
nozzle.
23. Do not charge or store the appliance outdoors or inside the car. Only charge, store or
use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C)
but lower than 104°F (40°C). The charger is for indoor use only.
24. Do not use to pick up ultrane particles, such as lime, cement, sawdust, gypsum
powder, or ashes.
25. Do not use to pick up sharp objects, such as metallic nails, pieces of glass, metal paper
clips, or pins.
26. Do not use to pick up hazardous material and chemicals, such as solvent, drain cleaner,
strong acids, or strong alkali.
27. Stop using immediately if the appliance is overheating, making unusual noises,
producing unusual odors, performing low suction, or leaks electricity.
28. Turn cleaner OFF and disconnect from electrical outlet for long-term storage.
29. Always clean the Dirty Water Tank after each use to avoid potential blockage, which
may lead to low suction power, motor overheating, or reduce the service life of the
appliance.
30. Store appropriately indoors in a dry place after use.
31. Do not place or submerge appliance in standing water or try to clean ooded areas.
32. All data and technical instructions of this manual are based on results from lab
tests of Tineco or designated third parties. The company reserves all rights for nal
explanations.
33. Do not use the appliance when the water depth is more than 5mm above the surface.
Range of Usage
1. The cordless hard oor cleaner is to be used on indoor hard oors, such as vinyl, tile,
sealed wood, etc. Use on a rough surface may not get the best performance.
2. Keep your appliance away from heat sources, such as replace or heater, to avoid
casing deformation.
3. Do not use to pick up ammable or combustible liquids, ultrane particles, sharp
objects, hazardous material, chemicals or anything that is burning or smoking, as
described above.
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About Cleaning Solution
1. A large amount of cleaning solution entering into the motor may cause damage to the
appliance.
2. Add solution as instructed in the Operation section. We recommend using the
provided cleaning solution. Do not use the product with acidic, alkaline solution, or any
substances harmful to the environment.
3. Keep out of reach of children. If any solution gets into the eyes, immediately ush
them with clean water. If any solution is swallowed by accident, seek medical care
immediately.
4. Dirty water and solution disposal should comply with local environmental regulations.
About the Appliance
1. Do not modify or attempt to repair the appliance except as indicated in the instructions
for operating and cleaning.
2. Charge the appliance with the Tineco adaptor. Input Voltage: AC 100-240V. Both high
and low voltages can damage the adaptor, appliance, or even cause danger to the user.
3. Use extra care when cleaning on stairs.
4. Ensure that the Power Switch is in the OFF-position before picking up or carrying
the appliance. Do not lay at or lean the appliance so as to prevent dirty water from
entering into the motor.
5. To avoid being tripped accidentally, please put away the appliance on the charging
base.
6. Always install the Dirty Water Tank and Clean Water Tank properly before use.
7. Do not allow the appliance or charger to get wet to avoid risk of re or injury caused by
a short circuit.
FCC Supplier’s Declaration of Conformity
TINECO / FLOOR ONE S3 SERIES
This appliance complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This appliance may not cause harmful interference, and (2) this appliance must accept
any interference received, including interference that may cause undesired operation.
TINECO INTELLIGENT, INC.
1700 WESTLAKE AVENUE N., SUITE 200, SEATTLE, WA, 98109, USA
WWW.TINECO.COM
1-855-292-8864
Changes or modications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital appliance, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
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This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
(1) Reorient or relocate the receiving antenna.
(2) Increase the separation between the equipment and receiver.
(3) Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
(4) Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
Note
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modications to this equipment, such modications could void the user’s
authority to operate this equipment.
IC Note
This appliance contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) this appliance may not cause interference.
(2) this appliance must accept any interference, including interference that may cause
undesired operation of the appliance.
-This Class B digital apparatus complies with Canadian ICES-003.
-This equipment complies with ISED RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a
minimum distance of 20cm between the radiator and any part of your body.
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A. Self-cleaning Button
B. AUTO/MAX
C. Power On/Off
D. Digital Display
E. Clean Water Tank Release
F. Clean Water Tank Handle
G. Dirty Water Tank Release
H. Dirty Water Tank Handle
I. Brush Roller Cover Release
J. Tube
K. WiFi/Mute Button
L. Clean Water Tank (CWT)
M. Dirty Water Tank (DWT)
N. Floater
O. Brush Roller Cover
P. Brush Roller
Q. Deodorizing & Cleaning Solution
R. 3-in-1 Cleaning Tool
S. HEPA Filter & HEPA Holder
T. Accessory Holder
U. Adaptor
V. Charging Base
A
Q
B
R
J
M
C
S
K
N
D
T
L
O
E
U
F
V
G
H
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Overview
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Digital Display
A. Self-cleaning Icon
B. Brush Roller Tangled Indicator
C. Dirt Monitoring Loop
(Blue to red according to the dirt
amount)
D. AUTO Mode
E. DWT Full or Blocked
F. CWT Empty
G. Power Indicator
H. Tineco Logo
I. WiFi Indicator
J. Battery Level Indicator
A B C D E F G H JI
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Accessories
Note:
Accessories may vary between markets. If you require other accessories, please make a purchase on
the Tineco ofcial website.
Products
BUY
ONLINE
Parts and Accessories Buy Nowwww.tineco.com
Deodorizing & Cleaning Solution
Removes dirt, grime, grease and tough stains from most types of
hard surfaces, like tile, marble, sealed hardwood oors, and more.
Always use Tineco solution in your appliance.
Add one bottle cap of solution to each full tank of clean water.
Brush Roller
Soft roller head with bristles can be used to vacuum and wash
at the same time. It can be easily cleaned with the self-cleaning
function.
3-in-1 Cleaning Tool
A full brush to clean the DWT, brush chamber and opening.
The tool also has a bristled end to remove dirt and mud on the
roller and DWT. The tool has a bladed end to remove hair and
debris that is wrapped around the roller.
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Assembly
How to Assemble/Disassemble
Note:
For water tank and brush assembly, please refer to “Operation” and “Maintenance”.
click
To assemble the handle, insert it into the
appliance until you hear a click.
In the event that the product must be returned,
please disassemble the handle. Press the
spring to release the handle with a tool (like a
screwdriver) and lift the released handle from the
appliance.
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Operation
Preparing for Use
Before rst use, please charge the appliance for 4±0.5 hours (refer to “Charging Instructions” for details).
* Based on results from Tineco lab tests. Lab temperature 39.2°F (4°C) ~ 104°F (40°C).
AUTO MAX
Press the button and the appliance will start in AUTO
mode by default. Press it again to turn off the appliance.
Switch between AUTO and MAX mode by pressing the
AUTO MAX
button.
<142°
Do not recline the appliance more than 142° to protect
against water leakage.
Place the appliance on the charging base vertically after
use for recharge and storage.
Note:
• Please add cleaning solution before use. If you decide to only use water, power on while the
appliance is in an upright position, long-press
AUTO MAX
for 3 seconds. Selecting the appropriate
mode depending on the CWT contents is vital for maximum dirt detection effectiveness.
• Do not vacuum foamed liquid.
• To vacuum water left on the surface, the appliance will switch off in 3 seconds after power off.
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Filling Clean Water Tank
MAX
Press the Clean Water Tank release button to
remove it from the appliance.
Open the tank cap, and ll with tap water to
the Max line. When deep cleaning is necessary,
add one bottle cap of solution to the CWT and
tightly close the cap.
②
①
click
Note:
Only use water under 140F°/60C°.
DO NOT USE HOT WATER.
Place the tank back into the appliance. You
should hear a “Click” if done correctly.
Charging Instructions
To charge the appliance, place the appliance on the charging
base and plug the adaptor into a power outlet.
1. To charge the appliance, connect the external charging cord
to the charging base and plug it into the wall outlet.
2. To avoid tripping hazards, please place the appliance on the
charging base near a wall during charging.
Warning:
• Only charge the appliance with the adaptor supplied by Tineco.
• During long periods of not being used, the appliance must be charged once every 3 months for
optimal performance. It may take 4±0.5 hours for a full charge.
• Store indoors in a dry place. Do not expose the appliance to sunlight or freezing temperatures.
Recommended temperature range: 39.2°F (4°C) ~ 104°F (40°C).
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Cleaning Mode Selection
AUTO Mode
• In AUTO mode, the iLoop™ sensor automatically detects how dirty the oor is and applies the
appropriate amount of detergent and suction power.
• A red dirt monitoring loop indicates more dirt is detected, and a blue loop indicates less dirt is
detected. This mode automatically provides the best cleaning solution.
Clean: on Min
Power
Vary depending
on dirt amount
Heavy dirt: on
Max Power
MAX Mode
AUTO MAX
• In AUTO mode, press the AUTO/MAX button to enter MAX mode. The AUTO indicator on the
display will turn off.
• In Max mode, the appliance will apply max suction power and will spray water/solution (about
220ml/min) for deeper cleaning.
Note:
Keep sharp objects away from the digital display screen to avoid scratches and scrapes.
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Runtime
• When in AUTO mode, the runtime is approximately 35 minutes. When MAX power is used, the
runtime is approximately 25 minutes.
• Estimated runtime data was obtained by a Tineco Laboratory.
Charging Time
• A full charge takes approximately 4±0.5 hours.
• Estimated data was obtained by a Tineco Laboratory using ambient temperatures between
39.2°F (4°C) to 104°F (40°C).
Indicator
When in Use
Battery level ≥ 10%: battery indicator will be illuminated.
Battery level < 10%: battery indicator will be blinking.
Off: no power detected or possible battery malfunction.
Blinking red: dirt sensor malfunction or blocked.
Indicator blinking: CWT is empty.
Indicator blinking: DWT is full or channel has a blockage.
Indicator blinking: brush roller is not installed or has a blockage.
Illuminated: WiFi has successfully connected.
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Blinking: WiFi is connecting.
Off: WiFi is not connected, please connect to the network.
Indicator blinking: appliance is in need of self-cleaning.
During Charging
Tineco indicator: blinking.
Fully Charged
In 5 minutes: Tineco indicator illuminated.
After 5 minutes: all indicator lights turn off.
App
All the functions can be performed using the Tineco app. Download the Tineco app from the App
Store, Google Play and Tineco Ofcial Site.
TinecoTineco
www.tineco.com
Support
App Downloads
GET IT ON
Google Play
iOS 9.0 or later
Android 5.0 or later
Download on the
App Store
App
Downloads
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Voice Prompt
Status Reminder
Battery level: 10~20% Low battery
Battery level: 0~10% Low battery, please charge
WiFi network connected Network connected
Clean Water Tank is empty Clean Water Tank empty, please rell
Dirty Water Tank full or channel blocked Clean the Dirty Water Tank or the debris channel
Dirty Water Tank is full during self cleaning Dirty Water Tank full, please empty
Dirty sensor Please begin self-cleaning cycle
Brush roller is tangled Please clean the brush roller
Brush roller not installed Please install the brush roller correctly
Shutting down (takes 3s to shut down) Shutting down
Power is off Power off
Start charging
Charging has commenced. Auto-detecting
whether to run self-cleaning cycle
Need self cleaning Please begin self-cleaning cycle
Appliance not on the charging base Please place appliance on the charging base
Battery insufcient for self-cleaning Low battery, start charging
Sufcient battery to start self cleaning Start self cleaning
Cleaning brush roller Cleaning brush roller
Cleaning debris channel Cleaning debris channel
Auto detecting Auto detecting
Deep cleaning Deep cleaning
Self-cleaning completed
Self-cleaning cycle complete. Please clean Dirty
Water Tank
Clean with cleaning solution by default Clean with cleaning solution
Clean with water only Clean with water only
Auto mode by default Auto Mode
Switch to Max mode Max Mode
Voice prompts on Voice prompts on
Voice prompts disabled Voice prompts disabled
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Maintenance
Note:
• For optimal performance and to prevent odors, always clean and dry DWT, oater, lters, pre-lter,
brush roller, brush roller cover completely after each use.
• Please make sure each part is installed correctly or the appliance may not work properly.
• After maintenance, place the appliance on the charging base vertically. Do not expose the appliance
to direct sunlight, and store it indoors in a dry place.
Main Body
AUTO MAX
To reduce the risk of injury, switch off before
performing maintenance.
Use a cloth to clean the surface with a neutral
detergent. The cloth should be dry to prevent
water from entering the appliance.
Blinking red
When LED loop blinking red, remove Dirty Water
Tank, clean the dirt sensor with a damp cloth or
3-in-1 cleaning tool.
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Dirty Water Tank
• When dirty water reaches the Max line, the appliance will stop working and show a reminder on the
display and play a voice prompt.
• Pull up the tank lid to empty the DWT. Use the 3-in-1 cleaning tool to remove remaining debris.
Rinse the inside of the DWT and place back into the appliance.
Filter & Floater
If the lter and the oater have been blocked, rinse with water.
Remove the lter from the tank lid, remove the oater, and rinse both parts with water.
HEPA
Grasp recessed area on each side of the HEPA and pull upward. Rinse under running water and must
be completely dry before recombining with the lid of the DWT.
*A spare HEPA is provided with your appliance for convenient replacement.
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Brush Roller Self-cleaning
AUTO MAX
1. Place the appliance on the charging base after use, the
sensor will auto-detect the level of dirt.
2. When you hear the voice prompt “please begin self-
cleaning cycle,” press the self-cleaning button and
begin the process.
3. Once complete, you will hear the voice prompt “self-
cleaning completed, please clean the Dirty Water
Tank.” At this point, the appliance will begin charging.
Note:
• Ensure the charging base is plugged in.
• Before self-cleaning cycle, please clean the DWT and
ensure the water level in the CWT exceeds 40%.
Brush Roller Cover
Grab the front handle while pressing the button
and pull upward to remove.
Rinse with water.
click
When replacing, always latch the brush cover into
place to avoid leakage.
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Brush Roller
Remove the brush roller by grabbing the brush
roller tab and pulling upward.
Remove the brush roller tab. Using the cleaning
tool, remove the hair and debris wrapped around
the roller and rinse with water. Replace the brush
roller back into the accessory holder, and allow it
to dry completely before reinstalling.
Remove hair and debris from the brush roller
chamber and the opening with a tissue or a
damp cloth.
Replace the brush roller by inserting the brush
roller end into the right side of the holder,
then lock the pull tab into place by pressing
downward.
Note:
A spare brush roller is provided with your appliance for convenient replacement.
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Specications
Product FLOOR ONE S3 SERIES
Charging Input 100~240V
Voltage 21.6V 4000mAh Lion
Rated Power 220W
Running Time AUTO: ~35 mins MAX: ~25 mins
Charging Time 4±0.5 hrs
Water Flow Rate 50~200ml/min
CWT Capacity 0.6L
DWT Capacity 0.5L
Waterproof IPX4
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Troubleshooting
Problem Possible cause Solution
The appliance does not turn on Auto protection for overheating Restart after cooling down
Weak suction
The HEPA is not installed, or the
HEPA is dirty
Clean and dry the pre-lter
Brush roller tangled
indicator blinking
Voice prompt:
1. Please clean the
brush roller
2. Please install the
brush roller correctly
1. The brush roller is blocked
2. The brush roller is not
installed
1. Remove blockages
2. Install brush roller correctly
WiFi indicator is off WiFi is not connected
Follow the in-app guide to
connect to WiFi
CWT empty indicator
blinking
Voice prompt:
Clean Water Tank
empty, please rell
CWT is empty Rell CWT
DWT full indicator
blinking
Voice prompt:
Dirty Water Tank full,
please empty
The dirty water in DWT has
reached the MAX line
Empty the dirty water and then
reinstall the DWT
All lights off in
operation
Battery overheat or malfunction
Cool the appliance down and
restart
Battery level indicator
blinking
Voice prompt:
Low battery, please
charge
Low battery Charge the appliance, or restart
LED loop blinking red
Voice prompt:
Please begin self-
cleaning cycle
Dirt sensor malfunction or
blocked
Remove blockages, clean the
debris channel, or restart
Self-cleaning icon
blinking
Brush roller is dirty Start self-cleaning
Power indicator
blinking
Motor malfunction Contact Customer Service
Note:
If the above troubleshooting guide fails to provide a solution, please contact us at
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Warranty
2-YEAR LIMITED WARRANTY
• Only applies to purchases made from authorized retailers of Tineco.
• Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to
further conditions outlined below.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty against original defects in material and workmanship,
when used for private household purposes in accordance with the Tineco Instruction Manual.
Motorized accessories and battery bought separately come with a 1-year warranty.
• This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance
is in proper operating condition during the warranty period.
• This warranty will only be valid if the appliance is used in the country in which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages or repairs incurred as a result of:
• Appliances purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance
with the Tineco Instruction Manual.
• Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental
purposes.
• Use of parts not in accordance with the Tineco Instruction Manual.
• Use of parts and accessories other than those produced or recommended by Tineco.
• External factors unrelated to product quality and use, such as weather, modications, accidents,
electrical outages, power surges or acts of God.
• Repairs or alterations carried out by unauthorized parties or agents.
• Failing to clear blockage and other hazardous material from the appliance.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt, lter, HEPA, brush
bar, and power cord (or where external damage or abuse is diagnosed), carpet or oor damage due
to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when
necessary.
• Reduction in battery discharge time due to battery age or use.
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WARRANTY LIMITATIONS
• Any implied warranties relating to your appliance including but not limited to warranty of
merchantability or warranty of tness for a particular purpose, are limited to the duration of this
warranty.
• Warranty coverage applies to the original owner and to the original battery only and is not
transferable.
• This limited warranty gives you specic legal rights. You may also have other rights which vary by
region.
• Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from.
Please review the warranty carefully, and contact the manufacturer if you have any questions.
WARRANTY SERVICE
Register: We highly recommend that upon purchase,
you register your appliance on the Tineco ofcial website
(www.tineco.com/register) and enjoy exclusive benets. To
register, please enter the last 10 digits of the serial number
(found on the back of the appliance).
Failure to register your product won’t diminish your
warranty rights.
E000000000XXXXXXXX X X
How to Claim: Please retain your proof of purchase. To make a claim under our Limited Warranty,
you need to provide your serial number and the original purchase receipt with the purchase date and
order number on it.
All work will be carried out by Tineco or its authorized agency.
Any replaced defective parts will become the property of Tineco.
Service under this warranty will not extend the period of this warranty.
If your appliance is not functioning properly, please email us: [email protected]
Call our Customer Service:
1-855-292-8864
Or email our Customer Service:
Visit Tineco Website:
www.tineco.com
Contact us - We’ll get back to you within 1 business day.
Comuníquese con nosotros, lo contactaremos dentro de 1día hábil.
Contactez-nous – Nous vous répondrons dans un délai d’un jour ouvrable.
www.tineco.com
1-855-292-8864
Mon. - Fri. 9am - 6pm (CST)
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