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TROUBLESHOOTING
ENGLISH
PROBLEM POSSIBLE CAUSES(S) SOLUTION
Refrigerator does
not run
Temperature Control Knob is set to OFF Turn temperature knob clockwise to turn on
cooling system
Refrigerator is unplugged Plug power cord into power source
Breaker is tripped or turned off / Fuse is
blown
Reset / Turn on breaker or replace fuse
Refrigerator is in defrost mode Wait about 40 minutes for defrost cycle to
end and cooling system to re start
Refrigerator or
freezer is too warm
Temperature control is not set low enough Turn temperature knob clockwise to adjust to
a lower temperature; allow 24 hours to adjust
Doors opened frequently or left open Keep door closed / Check that a package isn’t
preventing door from closing
Warm food added recently Allow time for food and refrigerator to cool
Items are blocking proper air flow Store items only inside the trim of the glass
shelves; don’t place items against sides of the
compartments or directly in front of any vents
Refrigerator or
freezer is too cold
Temperature control is set too low Turn knob counter-clockwise to change to a
warmer setting; allow 24 hours to adjust
Refrigerator runs
frequently or for
long periods of
time
Normal when first plugged in Allow 24 hours for the refrigerator to cool
down
Warm or large amounts of food added This is normal
Door is left open Ensure that door is not being held open by an
item
Hot weather or frequent openings This is normal
Temperature control set to coldest setting Adjust knob to a warmer setting
Moisture on
exterior/interior of
refrigerator
High humidity This is normal; Dry surface and adjust
temperature knob to slightly colder setting
Doors opened frequently or left open Keep door closed / Check that a package isn’t
preventing door from closing
Open container of water in refrigerator Cover or seal container
Refrigerator
has an odor
Food is not sealed or packaged properly Re-seal packaging / Place an opened box of
baking soda in the refrigerator; replace every
three months
Interior needs to be cleaned Follow cleaning instructions in Proper Care
and Maintenance section
Refrigerator is unplugged Plug refrigerator in to power source
Bulb is loose Tighten bulb by turning clockwise
Bulb is burned out Follow instructions in Light Bulb Replacement
section
Not all models come with a freezer or mid-
level light
Light does not
come on
PAGE 12 ● TROUBLESHOOTING & WARRANTY
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