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- 25 -
WARNING
Always turn off and unplug vacuum cleaner
before performing maintenance to the
vacuum cleaner
.
Failure to do so could result in electrical shock or personal injury.
Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed, should be performed by a qualified service agent.
TROUBLESHOOTING
Unplugged at wall outlet.
Plug in firmly, press ON/OFF switch.
Vacuum cleaner won’t
start.
Poor job of dirt
pick-up
Tripped overload protector
in PowerMate
®
.
Remove any items that may be caught
or
jammed, then reset. If vacuum cleaner starts
and stops again, clean brushroll and end
caps, then reset.
Vacuum cleaner starts
but shuts off.
See
PERFORMANCE/SAFETY FEATURES –
“Thermal Protector” (page 17).
PowerMate
®
will not
run when attached.
Vacuum cleaner in BARE
FLOOR mode.
Press
CARPET/BARE FLOOR
button to change
to CARPET mode.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Tripped thermal protector in
canister.
Tripped circuit breaker/blown
fuse at household service panel.
Loose hose electrical
connections.
Reset circuit breaker or replace fuse.
Reconnect hose ends.
Clogged airflow passages.
Clear airflow passages.
Dirty filters.
Change filters.
Full or clogged dust bag.
Wrong pile height setting.
Change bag.
Adjust setting.
Wrong power level selected.
Hole in hose.
Adjust control.
Replace hose.
Worn PowerMate
®
brushroll. Change brushroll.
Worn or broken belt.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 22).
Dirty brushroll or end caps.
Canister hood open. Close and latch hood.
Hose or hood electrical connections. Check connections, reconnect hose ends.
Tripped overload protector in
PowerMate
®
.
Remove any items that may be caught or
jammed, then reset. If vacuum cleaner starts
and stops again, clean brushroll and end
caps, then reset.
PowerMate
®
connections
unplugged.
Plug in firmly.
Worn or broken belt.
Dirty brushroll or end caps.
See
BELT CHANGING AND BRUSHROLL
CLEANING
(page 22).
Tripped overload protector in
PowerMate
®
.
Remove any items that may be caught or
jammed, then reset. If vacuum cleaner starts
and stops again, clean brushroll and end
caps, then reset.
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