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10. Troubleshooting & FAQs
Ans.: Yes. All Philips LCD displays are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the display to your
Mac system. Please contact your
Philips sales representative for
more information.
Q10: Are Philips LCD displays Plug-
and- Play?
Ans.: Yes, the displays are Plug-and-
Play compatible with Windows
10/8.1/8/7.
Q11: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?
Ans.: Uninterrupted display of still or
static images over an extended
period may cause "Burn-in",
also known as "after-imaging" or
"ghost imaging", on your screen.
"Burn-in", "after-imaging", or
"ghost imaging" is a well-known
phenomenon in LCD panel
technology. In most cases, the
"Burn-in" or "after-imaging" or
"ghost imaging" will disappear
gradually over a period of
time after the power has been
switched off.
Always activate a moving screen
saver program when you leave
your display unattended.
Always activate a periodic screen
refresh application if your LCD
display will display unchanging
static content.
Warning
Failure to activate a screen saver, or
a periodic screen refresh application
may result in severe “Burn-in” or “after-
imaging” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.
Q12: Why is my display not showing
sharp text, and is displaying
jagged characters?
Ans.: Your LCD display works best at its
native resolution of 3840 X 2160
. For best display, please use this
resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds
to unlock/lock the hot key, by
doing so, your display pops out
“Attention” to show the unlock/
lock status as shown below
illustrators.
  
  
Q14: Where can I find Regulation &
Service Information Manual
mentioned in EDFU?
Ans.: Regulation & Service Information
Manual can be download on the
Philips website support page.
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