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troubleshoot guide
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TROUBLESHOOT GUIDE
Blender becoming clogged and not operating efficiently.
1. Certain ingredients can cause clogging. If using Plunger Lid, turn
off and unplug your Moxie. Remove Plunger Cap from Lid and
insert Plunger through hole. Press ingredients down and around
until mixture loosens around bottom of Jar. If using Vacuum Lid,
unlock Release Valve, remove Lid, and then use Plunger to
scrape mixture around to free ingredients.
2. Ingredient amounts higher than specified are being used. Do not
fill Jar above ¾ capacity (1.5 liters, 51 fl oz).
3. Large pieces of ice are not mixing properly. Use smaller pieces
of ice.
Blended mixture has lumps or texture is not even.
Air pocket has formed (cavitation) and mixture is too cold or has
solidified in areas, and blades are spinning in cavity. Increase
temperature by reducing ice in recipe.
Noises or motions unusual for normal operation of the blender
are detected.
1. Blade assembly may be loose, missing a part, or possibly
damaged. Turn blender OFF and unplug immediately. DO NOT
disassemble blade assembly. Call Customer Service:
1-877-689-2838 or email help@nuwavenow.com.
2. Foreign objects from ingredients may have been put into Jar
and are making unusual sounds. Prior to adding ingredients to
Jar and blending, clean fruits/other ingredients and remove all
debris or any objects.
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