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en Trouble shooting
28
Upper glass cover
Before opening the top cover, remove any spills with a
cloth.
Use glass cleaner if possible.
For cleaning, remove the top cover. To do this, hold the
cover securely on both sides with both hands and pull it
upwards.
If the cover hinges become loose, note the letters
marked on them. The hinge with the letter R must be
fitted on the right, and the hinge with the letter L must
be fitted on the left.
After cleaning, re-assemble the top cover following the
same procedure in reverse order.
Only close the top cover once the burners have cooled
down.
:Warning – Risk of injury!
A scratched glass cover may break and fragment. Do
not use glass scrapers, sharp or abrasive cleaning aids,
or harsh cleaning products.
3Trouble shooting
Tr oub l e shoot i ng
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Rectifying faults yourself
You can often easily rectify technical faults with the
appliance yourself.
If a dish does not turn out exactly as you wanted, you
can find useful cooking tips and instructions at the end
of this instruction manual. ~ "Tested for you in our
cooking studio" on page 30
--------
:Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Error messages on the display
If an error message with "“" appears on the display,
e.g. “‹†-„ƒ, touch the v button. This will reset the
error message. Reset the time, if necessary.
If the fault was a one-off, you can continue to use your
appliance as normal. If the error message appears
again, call our after-sales service and quote the exact
error message and the E no. of your appliance.
~ "Customer service" on page 29
Fault Possible
cause
Notes/remedy
The appliance is
not working.
Defective cir-
cuit breaker.
Check the circuit breaker in the
fuse box.
Power failure Check whether the kitchen light
or other kitchen appliances are
working.
The time is flash-
ing on the display.
Power failure. Reset the time.
The settings on
the appliance
cannot be config-
ured. When you
press the multi-
functional button
multiple times,
†‘”“ appears
in the display.
The child-
proof lock is
activated.
Press the button with the key sym-
bol for approx. four seconds and
keep it held in until †‘”“ goes
out and the childproof lock has
been deactivated.
The gas burner
does not ignite.
Power cut or
damp ignition
plugs.
Light the gas burner with a gas
lighter or a match.
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