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20
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Service.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (please note: you can use the hot
water function).
Enable the cup warmer, leave the cups at
least 20 minutes to warm up.
The infuser has cooled down because 2/3 mi-
nutes have elapsed since the last coee was
made.
Before making coee, warm the infuser by
pressing the button
.
A low coee temperature is set. Set a high coee temperature in the
menu.
The coee is weak or not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial one
click anticlockwise towards “1” while the
coee mill is in operation (g. 11). Conti-
nue one click at a time until coee delivery
is satisfactory. The eect is only visible
after delivering 2 coees (see the section:
“Adjusting the coee mill” on page 12).
The coee is unsuitable. Use pre-ground coee for espresso machi-
nes only.
The coee is delivered too slowly
or in drops.
The coee is ground too nely. Turn the grinding adjustment dial one
click clockwise towards “7” while the cof-
fee mill is in operation (g. 11). Continue
one click at a time until coee delivery is
satisfactory. The eect is only visible af-
ter delivering 2 coees (see the section:
“Adjusting the coee mill” on page 12).
REPLACE FILTER The water softener lter is exhau-
sted.
Replace the lter or remove it as described in the section
“Water softener lter” (page 18).
EMPTY CIRCUIT FILL CIRCUIT
alternating with
HOT WATER Conrm?
The water circuit is empty. Press OK to deliver water from the spout until it ows out
normally.
SET DIAL TO CLEAN Milk has been delivered recently and
the tubes inside the milk container
must be cleaned.
Turn the froth adjustment dial to CLEAN.
INSERT WATER SPOUT The hot water spout is not inserted
or is inserted incorrectly.
Insert the water spout (C3) as far as it will go.
INSERT MILK CONTAINER The milk container is not inserted
correctly.
Insert the milk container (g. 19) as far as it will go.
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