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19
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Incorrect dispenser operation Clogged dispensers or laundry products
dispensing too soon.
Do not overll dispenser. Overlling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser at the
end of the cycle.
Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load.
Single-dose laundry packet
not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes.
Follow the manufacturer’s instructions to avoid damage to your items.
Control panel not
responding to touch
Control Lock is on. Be sure to turn the control lock o when you want to modify settings or
use the control panel.
Error Code Appears in Display
“LF” (F8E1) (too long to ll)
appears in display
Washer taking too long to ll. Drain ex-
tends more than 4.5" (114 mm)
into standpipe.
Check plumbing for correct drain hose installation. Use drain hose form
and attach securely to drainpipe or tub. Do not tape over drain opening.
See Installation Instructions.
F#E# code (F-type error
code) appears in display
System error code. Touch POWER to clear the code and exit cycle. Then touch POWER,
select cycle, and then touch and hold START/PAUSE/Unlock Lid to start
washer. If code appears again, call for service.
F1E1 ACU (Appliance
control fault)
Internal ACU failure. Call for service.
F2E3 UI/ACU mismatch ACU/UI initialization error. Call for service.
F3E1 Water level
sensing failure
Pressure sensor on ACU failure. Call for service.
F5E2 Lid lock will not lock is
lid lock failure
An item in the load may be keeping the
lid from locking.
Check for items directly under the lid.
F5E3 Lid cannot unlock Objects on washer lid prevent it
from unlocking.
Remove objects, such as baskets of laundry, from top of washer.
F6E2 or F6E3
Communication Error:
UI cannot communicate
ACU or UI synchronization error. Remove power from the washer. Let washer set for 5 minutes for the
washer to completely power down. Apply power to washer and check for
error codes. If the error code persists call for service.
F8E6 (Lid opened) appears
in display
Washer lid left open. Close the lid and touch Power to clear the display. If the lid is left open
for more than 10 minutes, the cycle will reset and water in the washer
will drain.
“drn” “dr” (F9E1) (drain
pump system problem - long
drain) appears in display
Washer taking too long to drain water.
Drain extends more than 4.5" (114 mm)
into standpipe.
Check plumbing for correct drain hose installation. Use drain hose form
and attach securely to drainpipe or tub. Do not tape over drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the oor.
Remove any clogs from drain hose. See Installation Instructions.
First try the solutions suggested here for assistance and to possibly avoid a service call.
TROUBLESHOOTING
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