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25
Error Codes
Error
code
Description Things to check Solution
C0
Laundry
overload
● Check if the laundry overloaded? Decrease the amount
of laundry according to
the instructions on page
15-17.
C1
Water is not
supplied
● Is the tap open?
● Has dirt collected in the water supply inlet
fi lter?
● Are the water pipes or water supply hose
frozen?
● Has the water supply been disrupted?
Check the tap, water
supply inlet fi lter, water
pipes, and water supply
hose.
C2
Water does not
drain
● Is the drain hose blocked?
● Is the drain hose twisted, crushed, or
frozen?
● Is the drain hose connected correctly?
● Is the drain outlet too high?
Check drain hose, drain
pump and drain inlet.
C3
The tub does
not spin or stops
spinning
● Is the lid open? Close the lid.
C4
● Is the laundry all on one side of the tub?
● Does the laundry include too many thick
items like cotton blankets or jeans or too
many large items like sheets?
● Is the washing machine wobbling, or is the
fl oor under the washing machine slanted?
● Are there any unwashable things in the
tub? →Page 8: Preparation of the laundry
(sorting the laundry)
Large loads may require
reloading the laundry -
evenly dispersed around
the tub, without tangles.
A small load may need a
few more items added.
(If there is only one item
in the tub, it is likely to
become unbalanced.)
C8
The lid cannot be
locked
● Is the lid closed?
● Are there any foreign objects in the lock?
Check that the lid is
completely closed. Check
that there are no foreign
objects in the lock.
C9
The lid lock
cannot be
released
● Are there any foreign objects in the lock? Turn the power off and
then on again and wait a
little while. If the lid is still
locked, contact a service
center for repair.
Ch
The spinning
speed does
not reach the
specifi ed value.
● Check if there is too much powder
detergent?
● Check if the drain hose is clogged?
● Check if the drain hose is installed
correctly?
Check the amount of
powder detergent used.
Check the drain hose
and its installation.
■
If warning sign such as “F1”, “F9”…etc. are shown in the display, stop operating the washer
immediately and contact an authorized service dealer or a service agent for further inspection
and/or repairing.
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