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User Manual
- User Manual - (English, French, Spanish)
- Specs Sheet - (English)
- Spec Sheet (web) - (English)
- Product Fiche - (English)
- Installation Instructions - (English)
- Warranty - (English)
- Your Refrigerator
- Installation
- Preparation
- Operating the product
- Maintenance and cleaning
- Troubleshooting
Table of contents
User Manual
Your Refrigerator
1- Fridge compartment
2- ButFreezer compartment
3- Display/indicator panel
4- Butter & cheese section
5- Fridge compartment door shelf
6- Eggy tray
7- Bottle shelf
8- Chiller compartment
9- Crispers
10- İnner water dispenser
11- Adjustable glass shelf
12- Blower
13- Water filter
14- Ice container
15- Frozen food storage compartment (upper)
16- Frozen food storage compartment (upper)
17- Seperator
Installation
1 Appropriate installation location
- Choose a place at where you would use the product comfortably.
- Install the product at least 30 cm away from heat sources such as hobs, ovens, heater cores and stoves and at least 5 cm away from electrical ovens. Product must not be subjected to direct sun light and kept in humid places after installation.
- Appropriate air ventilation must be provided around your product in order to achieve an efficient operation. If the product is to be placed in a recess in the wall, pay attention to leave at least 5 cm distance with the ceiling and side walls.
- Do not place the product on the materials such as rugs or carpets.
- Place the product on an even floor surface to prevent jolts.
- Do not install the product in places where the temperature falls below 10ºC /50°F.
If two coolers are to be installed side by side, there should be at least 4 cm distance between them.
2. Installing the plastic wedges
Plastic wedges are used to create the distance for the air circulation between the product and the rear wall. Insert the 2 plastic wedges onto the rear ventilation cover as illustrated in the figure. To install the wedges, remove the screws on the product and use the screws given in the same pouch with the wedges.
3. Electrical connection
Connect the product to a grounded outlet protected by a fuse complying with the values in the rating plate. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.
- Electrical connection must comply with national regulations.
- Power cable plug must be within easy reach after installation.
- The voltage and allowed fuse or breaker protection are specified in the Rating Plate which is affixed to interior of the product. If the current value of the fuse or breaker in the house does not comply with the value in the rating plate, have a qualified electrician install a suitable fuse.
- The specified voltage must be equal to your mains voltage.
- Do not make connections via extension cables or multi-plugs.
4. Adjusting the feet
If the product stands unbalanced after installation adjust the feet. Taking help from someone to slightly lift the refrigerator will facilitate this process.
WARNING: First unplug the product. Product must not be plugged in when adjusting the feet. There is the risk of electric shock!
Turn the front feet to balance the product. The corner where the foot exists is lowered when you turn in the direction of arrow and raised when you turn it in the opposite direction.
5. Illumination lamp
Do not attempt to repair yourself but call the Authorised Service Agent if the LED illumination lamps do not go on or are out of order.The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way.
6. Door open warning (This feature may vary depending on the door of the product and may not exist in some models.)
An audio warning signal will be given when the door of your product is left open for 1 minute. This warning will be muted when the door is closed or any of the display buttons (if any) are pressed.
- Upper hinge group is fixed with 3 screws.
- The hinge cover is attached after the sockets are installed.
- Then the hinge cover is fixed with two screws.
7. Water connection
Depending on the model of the refrigerator, you can connect it either to a demijohn or water mains. First you must connect the water hose to the refrigerator.
In cases where a demijohn is used, a separate pump must also be used.
WARNING: Refrigerator and the pump, if any, must be unplugged during connection.
Following parts may not be supplied with your product since they are not required when using a demijohn.
Check that following part have been delivered together with the product:
External water filter. (If there is a demijohn connection; it is not necessary to use a water filter.)
1.Before Installation
Make sure that you have everything necessary to ensure proper installation before proceeding, including:
Your product comes with an internal water filter for use inside the fridge. Part number of the filter is 4918450200 and you can use this part number when ordering replacement filters.
8. Connecting the water hose to the refrigerator
- Slip the union (B) onto the water hose (A).
- Push the water hose downwards firmly to slip it onto the water inlet valve (C).
- Tighten the union (C) by hand to secure it onto the water inlet valve.
Normally, you are not required to tighten the union with a tool. However, you can use a spanner or pliers to tighten the union if there is a leakage.
9. Connecting the water line to the water supply
Connect the water line to a water supply valve. If a valve is not present or you are not sure, consult a qualified plumber.
10 Water filter(in some models)
Your refrigerator may be equipped with an external or internal filter depending on its model. To fit the water filter, follow the instructions below referring to the figures supplied:
Attaching the internal filter into the refrigerator
- Pull the water filter cover slowly.
- Remove the water filter bypass cover by turning it downwards.
- Seat the water filter cover into the mechanism and push forwards to lock it in place.
- Press “Ice Off” button on the display again to exit this mode.
11. Before starting to use the water/ice dispenser
- Water system of the refrigerator must be connected to the cold water line. It must not be connected to hot water line.
- No water may be obtained in the initial startup of the refrigerator. Because there is air in the system. To discharge air from the system, press dispenser latch for 1-2 minutes until water comes from the dispenser. Water flow may be irregular at the beginning. After the air in the system is discharged, water flow will return to normal.
- During initial use, you will have to wait approximately 12 hours for the water to cool down.
- It will take around 1-2 days for the system to produce required amount of ice.
- The first 10 glasses of water should not be consumed.
- First several glasses of water may be turbid when the filter is used for the first time. Therefore, do not consume the first several glasses of water.
- If the water dispenser is not used for a long period of time, first 1-2 glasses of water can be hot.
- If a power outage or a temporary failure occurs while the refrigerator is operating, ice can melt down a little bit and then get frozen again. In such a case, ice cubes can stick to each other. If the outage or failure prolongs, ice can melt down causing water leakage. If you experience such a problem, empty and clean the ice container.
- Ice cubes can stick to each other if they are left in the container for a long time.
- Water system installation of the refrigerator must be performed by the Authorised Service Agent.
- If the product is to be connected to the water mains, make sure that you use potable water.
- Water system of the product is designed to operate only with water. Do not use beverage such as soft drinks and/or juices in the water system.
- It is recommended that the water is disconnected if you will not be using the refrigerator for a long period of time due to vacation or similar reasons.
- Do not attempt to dismantle the ice container group assembly parts.
- Do not attempt to clean the ice container assembly without removing it from the refrigerator.
- When taking water from the water dispenser, remove the glass from the opening 1 second after releasing the trigger. Thus, water in the system will not drip into the drip tray.
12 Transportation of the product
- Unplug the product before transporting it.
- Remove water connections.
- Secure the shelves, accessories, crisper and etc. in the refrigerator by adhesive tape before repackaging it.
Packaging must be tied with thick tapes or strong ropes and the rules of transportation printed on the package must be followed.
Original packaging and foam materials should be kept for future transportations.
WARNING: Packaging materials are dangerous for the children. Keep packaging materials in a safe place away from reach of the children
Preparation
1 Things to be done for energy saving
- Connecting the product to electric energy saving systems is risky as it may cause damage on the product.
- Do not leave the doors of your refrigerator open for a long time.
- Do not put hot food or drinks in your refrigerator.
- Do not overload the refrigerator. Cooling capacity will fall when the air circulation inside is hindered.
- Do not place the refrigerator in places subject to direct sunlight. Install the product at least 30 cm away from heat sources such as hobs, ovens, heater cores and stoves and at least 5 cm away from electrical ovens.
- Pay attention to store your food in refrigerator in closed containers.
- You can load maximum amount of food to the freezer compartment of the refrigerator by removing the freezer compartment shelf of drawer. Declared energy consumption value of the refrigerator was determined with the freezer compartment shelf or drawer removed and with maximum amount of food loaded. There is no risk in using a shelf or drawer suitable for the shapes and sizes of the foods to be frozen.
- Thawing frozen food in fridge compartment will both provide energy saving and preserve the ood quality
The ambient temperature of the room where you install the refrigerator should at least be 10ºC /50°F. Operating your refrigerator under cooler conditions than this is not recommended.
Inside of your refrigerator must be cleaned thoroughly.
If two coolers are to be installed side by side, there should be at least 4 cm distance between them.
2 Recommendations for the fresh food compartment
- Do not allow the food to touch the temperature sensor in fresh food compartment. To allow the fresh food compartment keep its ideal storage temperature, sensor must not be hindered by food.
- Do not put hot food and beverages inside the product.
3 Initial use
Before starting to use the product, check that all preparations are made in accordance with the instructions in sections "Important instructions for safety and environment" and "Installation".
- Clean the interior of the refrigerator as recommended in the “Maintenance and cleaning” section. Check that inside of it is dry before operating it.
- Plug the refrigerator into the grounded wall outlet. When the door is opened the interior illumination will turn on.
- Run the refrigerator without putting any food for 6 hours and do not open its door unless certainly required.
PRODUCT DIMENSIONS
Freezer Door Open Max (Drawer)
Operating the product
1 Indicator panel
Touch-control indicator panel allows you to set the temperature and control the other functions of the refrigerator. Just press the relevant buttons for function settings.
1-On/Off function
Press the On/Off button for 3 seconds to turn off or turn on the fridge.
2-Quick Fridge Function
When you press Quick Fridge button, the temperature of the compartment will be colder than the adjusted values.
This function can be used for food placed in the fridge compartment and required to be cooled down rapidly.
If you want to cool large amounts of fresh food, it is recommended to active this feature before putting the food into the fridge. Quick Fridge indicator will remain lit when the Quick Fridge function is enabled. To cancel this function press Quick Fridge button again. Quick Fridge indicator will turn off and return to its normal settings.
If you do not cancel it, Quick Fridge will cancel it self automatically after 2 hours or when the fridge compartment reaches to the required temperature.
This function is not recalled when power restores after a power failure.
3-Vacation Function
Press the Quick Fridge\Vacation button for 3 seconds to activate Vacation function.”--” icon comes on when the function is active. Function is deactivated by pressing the same button for 3 seconds again or by pressing Fridge set button.
When vacation mode is activated, set values does not seem for fresh food cabin. Line is occured on segments of fresh food.
When vacation mode is activated, tempature of fresh food is hotter than 50 Fahrenheit degree( 10 celcius degree) so please do not keep foods in fresh food cabinet. Tempature of freezer is not affected.
4-Fridge Set Function
This function allows you to make the fridge compartment temperature setting. Press this button to set the temperature of the fridge compartment to 8, 7, 6, 5, 4, 3, 2 or 1°C respectively.
5-Off Indicator
Off Indicator lits when the fridge is “Off” mode.
6-Quick Fridge Indicator
This icon lits when the Quick Fridge function is active.
7-Fridge Compartment Temperature Setting Indicator
Indicates the temperature set for the Fridge Compartment.
8-Vacation Indicator
This icon lits when the Vacation function is active.
9-High Temperature Error / Warning Indicator
This icon comes on during high temperature failures and error warnings.
10-Freezer Compartment
Temperature Setting Indicator Indicates the temperature set for the Freezer Compartment.
11-Eco-Extra Indicator
Eco-Extra Indicator lits when the Eco Extra function is active.
12-Quick Freeze Indicator
This indicator lits when the Quick Freezer function is active.
13-Freezer Set Function
This function allows you to make the freezer compartment temperature setting. Press this button to set the temperature of the freezer compartment to 0, -2, -4, -6, -8, -10 and -12 respectively.
14-Quick Freeze Function
Quick Freeze indicator turns on when the Quick Freeze function is on. To cancel this function press Quick Freeze button again. Quick Freeze indicator will turn off and return to its normal settings. If you do not cancel it, Quick Freeze will cancel itself automatically after 4 hours or when the freezer compartment reaches to the required temperature.If you want to freeze large amounts of fresh food, press the Quick Freeze button before putting the food into the freezer compartment. If you press the Quick Freeze button repeatedly with short intervals, the electronic circuit protection will be activated immediately.
This function is not recalled when power restores after a power failure.
15-Eco-Extra (Special Economic Usage) Function
Press the Quick Freeze\Eco Extra button for 3 seconds to activate the Eco Extra Function. Refrigerator will start operating in the most economic mode at least 6 hours later and the economic usage indicator will turn on when the function is active. Press the Quick Freeze button for 3 seconds again to deactivate the Eco Fuzzy Function.
16-Alarm Off
When the fridge door is opened for 2 minutes or when there a sensor failure, a sound alarm turns on. Alarm can be turned off by pressing “Alarm Off” button.
Sensor failure alarm will not sound till power failure. If you close the door and then open again “Door open alarm” will be activated again after 2 minutes later .
High temperature error can be turned off by pressing “Alarm Off” button. If the error conditions continue, the error will be displayed again after defined time interval.
The product will give an alarm once the water filter has completed its lifecycle. The alarm will go off when you press and hold the display off key for 3 seconds.
2 Dual cooling system
Your refrigerator is equipped with two separate cooling systems to cool the fresh food compartment and freezer compartment.Thus, air and odour in the fresh food compartment and frozen food compartment do not get mixed. Thanks to these two separate cooling systems, cooling speed is much higher then other refrigerators. Also additional power saving is provided since the defrosting is performed individually.
3 Freezing fresh food
- Wrap the food or place them in a covered container before putting them in the refrigerator.
- Hot food and beverages must cool down to the room temperature before putting them in the refrigerator.
- The food that you want to freeze must be fresh and in good quality.
- Divided the food into portions according to your family’s daily or meal based consumption needs.
- Pack the food in an airtight manner to prevent them from drying even if they are going to be stored for a short time.
- Materials to be used for packaging must be tear-proof and resistant to cold, humidity, odour, oils and acids and they must also be airtight.
- Moreover, they must be well closed and they must be made from easy-to-use materials that are suitable for deep-freezers.
- Frozen food must be used immediately after they are thawed and they should never be refrozen.
- Do not freeze too large quantities of food at one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible.
- Placing warm food into the freezer compartment causes the cooling system to operate continuously until the food is frozen solid.
4 Recommendations for preserving the frozen food
- Frozen food that you have purchased should be stored in accordance with the frozen food manufacturer's instructions for a
( 4 star) frozen food storage compartment. - Note the following to ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained:
- Put packets in the freezer as quickly as possible after purchase.
- Make sure that contents of the package are labelled and dated.
- Check whether the "Use By" and "Best Before" dates on the packaging are exceed or not.
5 Placing the food
Freezer compartment shelves
- Various frozen food such as meat, fish, ice cream, vegetables and etc.
Egg holder
- Egg
Fridge compartment shelves
- Food in pans, covered plates and closed containers
Fridge compartment door shelves
- Small and packaged food or beverage (such as milk, fruit juice, beer and etc.)
Crisper
- Vegetables and fruits
Fresh zone compartment
- Delicatessen products (cheese, butter, salami and etc.)
6 Deep-freeze information
Food must be frozen as rapidly as possible when they are put in a refrigerator in order to keep them in good quality.
You can keep the freshness of food for many months (at -18°C / 0°F or lower temperatures in the deep freeze)
Recommended Using Temparature: FF: 4°C / 39°F Frz : -18°C / 0°F
Divided the food into portions according to your family’s daily or meal based consumption needs.
Pack the food in an airtight manner to prevent them from drying even if they are going to be stored for a short time.
- Materials necessary for packaging:
- Cold resistant adhesive tape
- Self adhesive label
- Rubber rings
- Pen
Materials to be used for packaging the foodstuff must be tear-proof and resistant to cold, humidity, odour, oils and acids.
Foods to be frozen should not be allowed to come in contact with the previously frozen items to prevent them from getting thawed partially.
7 Removing door shelves
You can remove the door shelves to clean them.Push the desired shelf up to remove it.
Do not remove the door shelf when there is food in it.
First empty the materials inside in.
8 Moving door rack *optional
Moving door rack can be fixed in 3 different positions.
In order to move the rack, push the buttons on the side evenly. Rack will be movable.
Move the rack up or down.
When the rack is in the position that you want, release the buttons. Rack will be fixed again in the position where you have released the buttons.
9 Glass shelves
You can remove the glass shelves to clean them. Be careful when removing the shelves since they are heavy.
10 Chiller compartment (in some models)
Chiller compartments allow you to prepare the food for freezing. You can also use these compartments to store your food at a temperature a few degrees below the fridge compartment.
You can increase the inner volume of your refrigerator by removing any of the chiller compartments:
- Pull the compartment towards yourself until it stops.
- Lift the compartment about 1 cm up and pull towards yourself to remove it from its seating.
11 Crisper
Crisper of the refrigerator is designed specially to keep the vegetables fresh without loosing their humidity. For this purpose, cool air circulation is intensified around the crisper in general. Remove the door shelves that stand against the crisper before removing the crispers.
12 Humidity controlled crisper (FreSHelf)
(This feature is optional)
Humidity rates of the vegetables and fruit are kept under control with the feature of humidity controlled crisper and the food is ensured to stay fresh for longer.
We recommend you to place the leafy vegetables such as lettuce, spinach and the vegetables which are sensitive to humidity loss, in a horizontal manner as much as possible inside the crisper, not on their roots in a vertical position.
While the vegetables are being placed, specific gravity of the vegetables should be taken into consideration. Heavy and hard vegetables should be put at the bottom of the crisper and the lightweight and soft vegetables should be placed over.
Never leave the vegetables inside the crisper in their bags. If the vegetables are left inside their bags, this will cause them to decompose in a short period of time. In case contacting with other vegetables is not preferred for hygiene concerns, use a perforated paper and other similar packaging materials instead of a bag.
Do not place together the pear, apricot, peach, etc. and apple in particular which have a high level of generation of ethylene gas in the same crisper with the other vegetables and fruit. The ethylene gas which is emitted by these fruit may cause the other fruit to ripen faster and decompose in a shorter time.
13 Ice container
The ice container is used for ice collection poured ice machine. Do not put water in it to make ice as it may break. The ice container is not used for storing foods.
14 Butter & Cheese section (in some models)
Store food such as butter, cheese and margarine in this section.
15 Egg holder
You can install the egg holder to the desired door or body shelf.
Never keep the egg holder in the freezer compartment.
16 Movable middle section
Movable middle section is intended to prevent the cold air inside the refrigerator from escaping outside. Sealing is provided when the gaskets on the door presses on the surface of the movable middle section while the fridge compartment doors are closed.
Movable middle section is closed when the left door of the fridge compartment is open. Movable middle section moves with the aid of the plastic part on the body while closing the door. Do not try to open by hand.
When the rotating storage container is open, do not close the door of the refrigerator.
Do not overload the rotating storage container by placing a lot of materials in it.
17 Blue light(in some models)
Crispers of the refrigerator are illuminated with blue light. Food stored in the crispers continue their photosynthesis by means of the wavelength effect of blue light and thus, preserve their freshness and increase their vitamin content.
18 Ion (in some models)
Air is ionized by means of the ionizer system in the fridge compartment air duct. Thanks to this system, air-borne bacteria and odorising molecules are eliminated.
19 Odour filter(in some models)
Odour filter in the air duct of the fridge compartment prevents build-up of unpleasant odours in the refrigerator.
20 Using internal water dispenser(in some models)
After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser paddle (5 seconds on, 5 seconds off) until a total of 4 gal. (15L) has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.
Allow 24 hours for the refrigerator to cool down and chill water. Dispense enough water every week to maintain a fresh supply.
After 5 minutes of continuous dispensing, the dispenser will stop dispensing water to avoid flooding. To continue dispensing, press the dispenser paddle again.
21 Dispensing water
Hold a container under the dispenser spout while pressing the dispenser pad.
Release the dispenser pad to stop dispensing.
It is normal for the first few glasses of water taken from the dispenser to be warm.
If the water dispenser is not used for a long period of time, dispose of first few glasses of water to obtain fresh water.
During initial use, you will have to wait approximately 24 hours for the water to cool down.
Take out the glass a little while after you pull the trigger.
22 For using water dispenser
Before using your fridge first time and after replacing your water filter, water dispenser may drip drops of water. To prevent water dripping or leaking from dispenser, please bleed the air from the system by dispensing 5-6 gallons (about 20 liter) of water through the water dispenser before the first use and every time after you change the water filter. This will remove any air trapped in the system and stop the water dispenser from leaking. Checking coupler position and the straightness of water line at the back of the unit will be required if there’s an obstruction in water flow.
23 Icematic (in some models)
To get ice from the icematic, fill the water tank in the fridge compartment with water up to the maximum level.
Ice cubes in the ice drawer may stick to each other and become a bulk due to hot and humid air in approximately 15 days. This is normal. If you cannot break the bulk apart, you can empty the ice container and make ice again.
It is recommended to change the water in the water tank if it remains in the water tank for more then 2-3 weeks.
Strange noises you hear from the refrigerator at 120-minute intervals are the sounds of ice-making and pouring. This is normal.
If you do not want to make ice, press the Ice off icon to stop the icematic to save energy and prolong the service life of your refrigerator.
It is normal that a few drops of water drop from the dispenser after you have taken water.
24 Icematic and ice storage container(in some models)
Using the Icematic
Fill the Icematic with water and place it into its seat. Your ice will be ready approximately in two hours. Do not remove the Icematic from its seating to take ice.
Turn the knobs on the ice reservoirs clockwise by 90 degrees.
Ice cubes in the reservoirs will fall down into the ice storage container below.
You may take out the ice storage container and serve the ice cubes.
If you wish, you may keep the ice cubes in the ice storage container.
Ice storage container
Ice storage container is only intended for accumulating the ice cubes. Do not put water in it. Otherwise, it will break.
25 Refrigerator Shelf Weight Limitations
Freshfood compartment centilever shelves, those that only have rear supports, are tested for max 25kg (55pounds) per each part.
Crispers will hold up to 15kg (33pounds) per each one. Chiller zone will hold up to 20kg (44pounds). These are dynamic loads for crispers and chiller zone.
Ice container bin holds up to 10kg (22pounds), it is for usage without ice. Upper frezer bin will hold up to 24kg (53 pounds) and drawer holds up to 30kg (66pounds). These are dynamic loads for ice bin, upper frezer bin and drawer.
Maintenance and cleaning
Service life of the product extends and frequently faced problems decrease if cleaned at regular intervals.
WARNING: Unplug the product before cleaning it.
- Never use gasoline, benzene or similar substances for cleaning purposes.
- Never use any sharp and abrasive tools, soap, household cleaners, detergent and wax polish for cleaning.
- Dissolve one teaspoon of baking soda in half litre of water. Soak a cloth with the solution and wrung it thoroughly. Wipe the interior of the refrigerator with this cloth and the dry thoroughly.
- Make sure that no water enters the lamp housing and other electrical items.
- If you will not use the refrigerator for a long period of time, unplug it, remove all food inside, clean it and leave the door ajar.
- Check regularly that the door gaskets are clean. If not, clean them.
- To remove door and body shelves, remove all of its contents.
- Remove the door shelves by pulling them up. After cleaning, slide them from top to bottom to install.
- Never use cleaning agents or water that contain chlorine to clean the outer surfaces and chromium coated parts of the product. Chlorine causes corrosion on such metal surfaces
1 Avoiding bad odors
Materials that may cause odor are not used in the production of our refrigerators. However, due to inappropriate food preserving conditions and not cleaning the inner surface of the refrigerator as required can bring forth the problem of odor . Pay attention to following to avoid this problem:
- Keeping the refrigerator clean is important. Food residuals, stains, etc. can cause odor . Therefore, clean the refrigerator with baking soda dissolved in water every 15 days. Never use detergents or soap.
- Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odors.
- Never keep the food that have expired best before dates and spoiled in the refrigerator.
2 Protecting the plastic surfaces
Do not put liquid oils or oil-cooked meals in your refrigerator in unsealed containers as they damage the plastic surfaces of the refrigerator. If oil is spilled or smeared onto the plastic surfaces, clean and rinse the relevant part of the surface at once with warm water.
Troubleshooting
Check this list before contacting the service. Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.
- The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
- The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuses.
Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL, CONTROL and FLEXI ZONE).
- The door is opened too frequently >>> Take care not to open the product’s door too frequently.
- The environment is too humid. >>> Do not install the product in humid environments.
- Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
- The product’s door is left open. >>> Do not keep the product’s door open for long periods.
- The thermostat is set to too low temperature. >>> Set the thermostat to appropriate temperature.
Compressor is not working.
- In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard.
- The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.
- Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically.
- The product is not plugged in. >>> Make sure the power cord is plugged in.
- The temperature setting is incorrect. >>> Select the appropriate temperature setting.
- The power is out. >>> The product will continue to operate normally once the power is restored.
The refrigerator’s operating noise is increasing while in use.
- The product’s operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.
The refrigerator runs too often or for too long.
- The new product may be larger than the previous one. Larger products will run for longer periods.
- The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
- The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
- Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
- The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.
- The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
- The product may be set to temperature too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
- The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the washer. Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature.
The freezer temperature is very low, but the cooler temperature is adequate.
- The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.
The cooler temperature is very low, but the freezer temperature is adequate.
- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.
The food items kept in cooler compartment drawers are frozen.
- The cooler compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.
The temperature in the cooler or the freezer is too high.
- The cooler compartment temperature is set to a very high degree. >>> Temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reach the sufficient level by changing the temperature of cooler or freezer compartments.
- The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.
- The door may be ajar. >>> Fully close the door.
- The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
- Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
Shaking or noise.
- The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.
- Any items placed on the product may cause noise. >>> Remove any items placed on the product.
The product is making noise of liquid flowing, spraying etc.
- The product’s operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.
There is sound of wind blowing coming from the product.
- The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product’s internal walls.
- Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
- The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.
- The door may be ajar. >>> Fully close the door.
There is condensation on the product’s exterior or between the doors.
- The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.
The interior smells bad.
- The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.
- Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour
- The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Micro-organisms may spread out of unsealed food items and cause malodour. Remove any expired or spoilt foods from the product.
The door is not closing.
- Food packages may be blocking the door. >>> Relocate any items blocking the doors.
- The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
- The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to bear the product.
The vegetable bin is jammed.
- The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.
If The Surface Of The Product Is Hot.
- High temperatures may be observed between the two doors, on the side panels and at the rear grill while the product is operating. This is normal and does not require service maintenance!Be careful when touching these areas.
WARNING:
If the problem persists after following the instructions in this section, contact your vendor or an Authorised Service. Do not try to repair the product.
See other models: BBM450AN BCT90GX MWB3010EX BBO60S0MB DIT38530
