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T RO UBL E SHO O T I N G
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE (cont.)
Problem Possible Causes Solutions
The display shows:
Load is too small.
Load is out of balance.
The washer has an imbalance
detection and correction
system. If individual heavy
articles are loaded (bath
mat, bath robe, etc.) and the
imbalance is too great, the
washer will make several
attempts to restart the spin
cycle. If an imbalance is still
detected, the washer will stop
and the error code will be
displayed.
Add 1 or 2 similar items to help balance the load.
Rearrange items to help balance the load.
• Control error.
Unplug the washer and call for service.
The display shows:
Water level is too high due to
a faulty water valve.
Close the water faucets, unplug the washer, and call
for service.
The display shows:
The water level sensor is not
working correctly.
Close the water faucets, unplug the washer, and call
for service.
The display shows:
Thermal overload protection
circuit in the motor has been
tripped.
Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call for
service.
The display shows:
A power failure has occurred.
Restart the cycle.
The display shows:
Staining
Banging noise when
washer is filling
with water (Water
Hammer)
Add laundry products to the
washer drum.
Washer not unloaded
promptly.
Does not properly sort the
clothes.
Plumbing in the home moves
or fl exes when the water
valves in the washer shut off.
Household water supply
pressure is very high.
Load the laundry products into the dispenser.
Always remove items from the washer as soon as
the cycle is completed.
Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
Water hammer is not caused by a defect in the
washer. Install water hammer arrestors (purchased
separately at hardware or home improvement store)
between the fi ll hose and the washer for best results.
Adjust household water supply regulator to a lower
pressure or contact a plumber to have a regulator
installed.
Check water supply.
Turn the faucet on. If “ ” error code persists,,
unplug power plug and call for service.
The display shows:
31
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