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A message appears stating that the TV
cannot connect to your network
Check the current network settings. Press
HOME, then select [Settings]
[Preferences] [Setup] [Network]
[Network Setup] [Network Status]. If all of
your network settings are “-”, your server
may not be connected properly. Check your
network connections and/or server’s
instruction manual for connection
information.
Reconfigure your network settings.
If the LAN cable is connected to an active
server and the TV has acquired an IP address,
check your DLNA Certified™ media server’s
connections and configurations.
Note
• Your IP address configuration can be viewed
by selecting the [Network Status] option.
DLNA Certified™ media server is
inaccessible although it is listed under
[Media] in the Home Menu
Check your LAN cable/connection or your
server connections. The TV may have lost
connection with the server.
Perform [Media Server Troubleshooting] to
check if your media server is properly
communicating with the TV. Press HOME,
then select [Settings] [Preferences]
[Setup] [Network] [Home Network
Setup] [Media Server Troubleshooting].
When using the renderer function, music
files cannot be played back
Some applications display a photo file pre-
installed in the PC simultaneously with music
playback when using the renderer function.
Depending on the pre-installed photo file,
music playback may not be possible, but
may become possible by changing the photo
file.
You could not connect Internet
Check that the LAN cable or AC power cord of
the router/modem* has been connected
properly.
* Your router/modem must be set in advance
to connect to the Internet. Contact your
Internet service provider for router/modem
settings.
You do not have YouTube ID
If you do not have a YouTube ID and
password, register them through the address
below.
http://www.google.com/device
(You can also register a YouTube ID and
password from your PC.)
After registering your ID, you can use it
immediately.
General
The TV turns off automatically (the TV
enters standby mode)
Check if the [Sleep Timer] is activated
(page 29).
Check if the [Duration] is activated by [On
Timer] (page 30) or [Photo Frame Settings]
(page 28).
Check if the [Idle TV Standby] is activated
(page 32).
Some input sources cannot be selected
Select [Manage Inputs] and select [Always]
of the input source (page 30).
The remote control does not function
Replace the batteries.
HDMI equipment does not appear on
BRAVIA Sync Device List
Check that your equipment is compatible
with BRAVIA Sync Control.
Cannot select Off in BRAVIA Sync Control
If you have connected any audio system that
is compatible with BRAVIA Sync Control, you
cannot select [Off] in this menu. To change
the audio output to the TV speaker, select
[TV Speakers] in the [Speakers] menu
(page 30).
The Parental Lock password has been
forgotten
Enter 4357 for the password.
Update password by selecting [Settings]
[Preferences] [Parental Lock] [Change
Password].
Store Display Mode or Promoting Feature
Logo appears on the screen
On the remote control, press RETURN then
press HOME and select [Settings]
[Preferences] [Setup] [Initial Setup]. Be
sure to select [Home] in [Location].
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