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Troubleshooting
Troubleshooting
English54
Problem Action
The washer stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press START/PAUSE to start the washer.
For your safety, the washer will not tumble or spin unless the
door is closed.
• Before the washer starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briey
and the washer may start.
• Make sure the mesh lter of the water supply hose at the
faucets is not clogged. Periodically clean the mesh lter.
• If the washer is not supplied with sufcient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufcient power, it will operate normally.
Fills with the wrong
temperature water.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure your water heater is set to supply hot water with a
minimum temperature of 120 °F (49 °C) at the tap. Also, check
the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh lters. The mesh
lters may be clogged.
• While the washer lls, the water temperature may change as
the automatic temperature control feature checks incoming
water temperature. This is normal.
• While the washer lls, you may notice just hot and/or just
cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of
the automatic temperature control feature as the washer
determines the water temperature.
The load is wet at the
end of a cycle.
• Use the High or Extra High spin speed.
• Use high efciency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may
become unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
WF5500M_DC68-03876A-02_EN.indd 54 2019-02-12 5:55:30
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