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17
Before You Call for Service
Problem May Be Caused By What to Do
Water backs up in sink
when dishwasher drains
Garbage disposal or sink
trap full
Run garbage disposal to eliminate food and
obstructions in sink. Make sure sink drains properly.
Door will not close Racks not slid in all the way Check to make sure there is nothing blocking the
rack(s) from rolling all the way into the dishwasher.
1 minute appears on the
display
The cycle is taking longer
than estimated.
None. Next time the cycle is run, the corrected time
will be displayed.
Unusual noise Improper loading Utensils may not be secure or something small
may have dropped from the rack. Water may cause
utensils to rattle. Make sure dishware is secure.
Spray arms not rotating
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 15.
Drain pump makes droning
sound that can be heard
from outside dishwasher and
does not stop when main
power switch is turned off
Overow protection has engaged and is pumping
water out of the dishwasher. Turn off water valve,
disconnect power and call for service.
Bad odor in washing
compartment
Door seal and surrounding
area (corners) dirty
See instructions for cleaning door on page 13.
Low temperature cycles
have been selected for a
prolonged period
Run a cycle with a higher temperature about once
a month.
Detergent left in detergent
compartment (detergent
compartment will not
open)
Dispenser lid blocked Detergent lid may not be opening. Check for items
blocking it.
Old detergent Do not use detergent that is hard or caked inside
box. Use only fresh detergent. Add detergent to
dishwasher just before starting it.
Spray arms do not rotate
properly
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and
rinse under water.
Dishes not dry Drying option needed Select the Drying option for higher temperature
rinse and better drying.
No rinse agent or rinse
agent dispenser not set
properly
Fill rinse agent dispenser. Rinse agent helps dishes
to dry faster. Check rinse agent dispenser setting.
Plastic items Certain plastic materials are difcult to dry. Plastics
may need to be towel dried. Also try opening door
after cycle is complete.
Improper loading or
unloading
Do not overload, under-load or nest items. Make
sure dishwasher is loaded according to instructions
starting on page 6.
Dry cycle interrupted Door opened too soon. Make sure dry portion of
cycle is complete before opening door.
continued....
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