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Settings 124
Help
Allows you to view help tips for the Home screen.
Lock Screen
Lock screen menu lets you configure screen lock options.
Select Screen Lock
You can increase your phone's security by setting up a Knock Code, pattern, PIN, or password. When
these features are enabled, you must draw the correct unlock pattern, enter the PIN, or enter the
password on the screen to unlock and regain access to the phone.
1. Tap > > Settings > Display tab.
2. Tap Lock screen > Select screen lock.
3. Select the desired screen lock option from the following options.
None: No screen lock set.
Swipe: Swipe any part of the screen to unlock the screen.
Knock Code: The Knock Code feature allows you to create your own unlock code using a
combination of knocks on the screen. You can access the Home screen directly when the
screen is off by tapping the same sequence on the screen.
Pattern: Opens a set of screens that guide you through drawing a screen unlock pattern. It's
recommended that you enter a backup PIN as well in case you forget the pattern.
PIN: Enter a numeric PIN to unlock screen.
Password: Enter a password to unlock screen.
From then on, any time you wish to turn the phone on or unlock the screen, you must draw your unlock
pattern or enter the PIN or password to unlock the screen.
Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've entered wrong
information five times in a row, you must wait 30 seconds before you can attempt again.
Note: When using Knock Code, failing to enter the correct sequence 5 times will display an outlined grid
box to allow precise entry. If you fail 1 more time, the backup PIN or Google Account sign-in is required.
● If you„ve set up a Google Account on the phone, tap the Forgot pattern? button. You will be able
to unlock the phone with your Google Account username and password or entering you Backup
PIN.
Note: If you can't recall your unlock PIN or password, call Sprint Customer Service at 1-888-211-4727.
Smart Lock
Allows you to set when to automatically unlock the phone.
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