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WHAT TO DO IF...
Problem Possible cause Remedy
You cannot activate the appli-
ance.
The appliance is not connec-
ted to an electrical supply or it
is connected incorrectly.
Check if the appliance is cor-
rectly connected to the electri-
cal supply.
You cannot activate the appli-
ance.
The fuse is blown. Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
You cannot activate the appli-
ance.
The appliance is too hot. Wait for the appliance to cool
down.
The burners do not work. There is no gas supply. Check the gas connection.
There is no spark when you try
to activate the spark generator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes immedi-
ately after ignition.
Thermocouple is not heated up
sufficiently.
After lightning the flame, keep
the knob pushed for equal or
less than 10 seconds.
The flame ring is uneven. Burner crown is blocked with
food residues.
Make sure that the injector is
not blocked and the burner
crown is clean.
The flame colour is orange or
yellow.
The flame can look orange or
yellow in some areas of the
burner. This is normal.
The oven does not heat up. The oven is deactivated. Activate the oven.
The oven does not heat up. The necessary settings are not
set.
Make sure that the settings are
correct.
The lamp does not operate. The lamp is defective. Replace the lamp.
It takes too long to cook the
dishes or they cook too quick-
ly.
The temperature is too low or
too high.
Adjust the temperature if nec-
essary. Follow the advice in the
user manual.
Steam and condensation settle
on the food and in the cavity of
the oven.
You left the dish in the oven for
too long.
Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
The appliance makes noises. Some metal parts of the appli-
ance expand and contract
when they heat up or cool
down. The noises are normal.
SERVICE DATA
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre.
The necessary data for the service centre is on the
rating plate. The rating plate is on the front frame of
the oven cavity. Do not remove the rating plate from
the oven cavity.
20
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