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26
Warranty
The 2-Year Limited Warranty
Applies to purchases made from authorized retailers of TINECO.
According to the requirements outlined in this instruction manual, subject to the following
conditions and exclusions.
WHAT IS COVERED?
• Your TINECO machine has a 2-year warranty against original defects in material and workmanship,
when used for private household purposes in accordance with the TINECO Instruction Manual.
• This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your
machine is in proper operating condition during the warranty period.
• This warranty will only be valid if the machine is used in the country in which it was sold.
WHAT IS NOT COVERED?
TINECO shall not be liable for costs, damages or repairs incurred as a result of:
• Machines purchased from an unauthorized dealer.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in
accordance with the TINECO Instruction Manual.
• Use of the machine other than for normal domestic purposes, e.g. for commercial or rental purposes.
• Use of parts not in accordance with the TINECO Instruction Manual.
• Use of parts and accessories other than those produced or recommended by TINECO.
• External factors unrelated to product quality and use, like accidental water damage.
• Repairs or alterations carried out by unauthorized parties or agents.
• Failing to clear blockage and other hazardous material from the machine.
• Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA,
brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor
damage due to use not in accordance with manufacturer's instructions or failure to turn the
brush bar off when necessary.
• Reduction in battery discharge time due to battery age or use.
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