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Faults and what to do about them en
37
The drum briefly jerks or
judders after the program
has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
The water is not draining. ■ Is - - - - selected (Rinse Stop = no final spin)? ~ Page 29
■ Clean the drain pump. ~ Page 32
■ Clean the drain pipe and/or the drain hose. ~ Page 33
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Easy-Iron (depending on the model) selected? ~ Page 24
■ Is the selected speed too low?
■ You may run the program Spin/Drain to spin the laundry again.
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The program is taking
longer than usual.
■ The water pressure is too low, r lights up ~ Page 35
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry in case imbalances have been
detected.
■ Not a fault – the foam detection is active – a rinse cycle has been switched
on in case foam has been detected.
The length of the program
changes during the wash
cycle.
■ Not a fault – the program sequence is optimised for the specific washing
process according to the load and the type of textiles. This may change the
length of the program shown in the display panel.
■ The water pressure is low - the washing program will take longer as usual
Residual water in the
care-product compart-
ment i .
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
Faults Cause/Remedy
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