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en Faults and what to do about them
36
Faults and what to do about them
E:23 There is water in the base trough, the appliance is leaking. Turn off the tap. Call cus-
tomer services! ~ Page 39 (failure will only be detected at machines with Aquas-
top)
E:32 at program end
Not a fault – the unbalanced load detection system has interrupted the spin cycle
because the laundry is unevenly distributed. Distribute small and large items of
laundry evenly in the drum. If necessary, start an additional spin program.
E The childproof lock is activated – deactivate it. ~ Page 28
Å lights up Too much foam has been detected and an additional wash cycle has been acti-
vated. Add less detergent to the next wash cycle with the same load. ~ Page 36
: of the 'Ready in'
time flashes
Mains voltage is too low. The program will continue after the voltage supply is recov-
ered.
. of the 'Ready in' time
lights up
Undervoltage in the wash programme. The programme is extended. ~ Page 30
Other displays Switch off the appliance, wait for five seconds and then switch it on again. If the dis-
play appears again, call customer services. ~ Page 39
Faults Cause/Remedy
Water is leaking from the
machine.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw connection of the drain hose.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 33
Note: If an additional water filter has been installed (depending on model),
check for contaminants and clean if required ~ separate installation and
cleaning instruction for water filter.
■ Is the supply hose kinked or trapped?
The door cannot be
opened.
■ The safety function is activated.
Note: For safety reasons, the washing machine door remains locked when
the water level or temperature is high (See ~ Cancel the programme
~ Page 28) or while the drum is rotating.
■ Is the E childproof lock activated? Deactivate it. ~ "Childlock"
on page 28
■ Is - - - - selected (Rinse Stop = no final spin, water level is high)?
~ Page 29
■ Can the door only be opened by the emergency release? ~ Page 34
The program will not
start.
■ Have you pressed the A or Finished in-time button?
■ Is the door closed?
■ Is the E childproof lock activated? Deactivate it. ~ "Childlock"
on page 28
Display Cause/Remedy
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