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PROBLEM SOLVER
24
PROBLEM POSSIBLE CAUSE
CUBE DISPENSER • No ice cubes. Remove storage container. If cubes are frozen to wire arm,
DOES NOT WORK remove cubes.
(on dispenser models)
• No ice cubes. Icemaker turned off or water supply turned off.
• Irregular ice clumps in storage container. Break up as many as you can with
fingertip pressure and discard the remaining clumps.
CUBES TOO SMALL • Water shutoff valve connecting refrigerator to home water line may be clogged.
(on dispenser models)
WATER HAS POOR • If the water dispenser has not been used for an extended period, dispense water
TASTE/ODOR in regular manner until all water in the system is replenished with fresh water.
(on dispenser models)
• Poor-tasting incoming water. Install a water filter.
WATER IN FIRST • Allow about 24 hours for water to cool to proper temperature after
GLASS IS WARM refrigerator is first installed.
(on dispenser models)
• If water dispenser has not been used for extended period, water in first
glass will not be as cool as in succeeding glasses.
• If the water system has been drained, allow several hours for replenished
supply to chill.
WATER DISPENSER • Water supply line turned off or not connected.
DOES NOT WORK
• Supply line may be clogged with sediment.
(on dispenser models)
• If no water is dispensed when the refrigerator is first installed, there may be air
in the water system. Press the dispenser pad for at least two minutes to remove
trapped air from the water line and to fill the water system.
DIVIDER BETWEEN • Normal warmth is created by automatic energy saver system circulating warm
FRESH FOOD AND liquid around front edge of freezer compartment to help prevent condensation
FREEZER COMPARTMENTS on outside of refrigerator in hot, humid weather.
FEELS WARM
MOISTURE FORMS • Not unusual during periods of high humidity.
ON OUTSIDE OF
REFRIGERATOR
MOISTURE • Too frequent or too long door openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into refrigerator when doors are opened.
MOISTURE COLLECTS ON • This is normal. The drawers are designed to retain moisture to keep foods fresh.
GLASS SHELF ABOVE
STORAGE DRAWERS
WATER ON KITCHEN • The drain in the freezer may be clogged. Remove any ice on the freezer
FLOOR OR ON bottom and clean the drain. Refer to Care and Cleaning section.
BOTTOM OF FREEZER
• If you use a glass over 15 cm tall, you may be jamming cubes in the funnel chute.
They can fuse inside the chute and drop out later, leaving water or ice on the floor.
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