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23
Problem Solver
PROBLEM POSSIBLE CAUSE
VIBRATION OR • If refrigerator vibrates, more than likely it is not resting solidly on the floor and
RATTLING fron
t roller screws or front leveling legs need adjusting, or floor is weak or uneven.
Refer to Leveling Rollers in the Preparation section.
• If dishes vibrate on shelves, try moving them. Slight vibration is normal.
HOT AIR FROM • Normal air flow cooling motor. In the refrigeration process, it is normal that heat
BOTTOM OF be expelled in the area under the refrigerator. Some floor coverings will discolor
REFRIGERATOR at these normal and safe operating temperatures. Your floor covering supplier
should be consulted if you object to this discoloration.
DOOR NOT CLOSING • Door gasket on hinge side sticking or folding over. To correct, put a small
PROPERLY OR ONLY amount of petroleum jelly on face of gasket.
PARTIALLY CLOSING
• The doors are designed to stay open partway for ease of loading food.
FRESH FOOD OR • Temperature control not set cold enough. Refer to Temperature Controls section.
FREEZER COMPARTMENT
• Warm weather—frequent door openings.
TEMPERATURE TOO WARM
• Package may be holding door open, door may be overloaded, or the magnets are
not making good contact with the doors. You may need to clean the magnets.
FOODS DRY OUT • Foods not covered, wrapped or sealed properly.
FROST OR ICE • Door may have been left ajar or package holding door open.
CRYSTALS ON
• Too frequent or too long door openings.
FROZEN FOOD
• Frost within package is normal.
SLOW ICE CUBE • Door may have been left open.
FREEZING
• Turn temperature of freezer compartment colder.
ICE CUBES HAVE • Old cubes need to be discarded.
ODOR/TASTE
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in refrigerator and/or freezer compartments may be
transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning—refer to Care and Cleaning section.
• Poor-tasting incoming water. Install a water filter.
AUTOMATIC • Icemaker feeler arm in the (up) position.
ICEMAKER
• Water supply turned off or not connected.
DOES NOT WORK
• Freezer compartment too warm.
• Cubes too small—water shutoff valve connecting refrigerator to home
water line may be clogged.
• Sometimes cubes fuse to the side of the ice mold and hold the feeler arm in the
(up) position. Remove this ice to restart the icemaker.
• When reaching for cubes by hand, you may have pushed the feeler arm into the
(up) position by mistake.
• Piled up cubes in storage bin may cause icemaker to shut off too soon. With
icemaker feeler arm in the (up) position, level cubes in bin.
INTERIOR LIGHT • No power at outlet.
DOES NOT WORK
• Light bulb needs replacing. See Care and Cleaning section.
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