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EN9
Before contacting the After-sales Service:
1. See if you can solve the problem yourself with the help of the “Troubleshooting guide”.
2. Switch the appliance off and then on again to see if the problem has been eliminated.
If the problem persists after the above checks, contact the nearest After-Sales Service.
Always specify:
• a brief description of the fault;
• the product type and exact model;
• the Service numbers (the two 12 digit numbers after the word “Service” on the label under the hob or on the SERVICE leaflet)
• your full address;
• your telephone number.
If any repairs are required, contact an authorised After-Sales Service Centre (to ensure the use of original spare parts and correct repairs). Spare parts are available
for 10 years.
AFTER-SALES SERVICE