FULL MANUAL
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HW-N300
ENG - 2
SAFETY INFORMATION
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
WARNING
• To reduce the risk of re or electric shock, do
not expose this appliance to rain or moisture.
CAUTION
• TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY
INSERT.
• This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
• To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
• Do not expose this apparatus to dripping or
splashing. Do not put objects lled with
liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
Wiring the Main Power Supply
Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with
a moulded plug incorporating a fuse. The value of
the fuse is indicated on the pin face of the plug
and if it requires replacing, a fuse approved to
BS1362 of the same rating must be used.
Never use the plug with the fuse cover removed.
If the cover is detachable and a replacement is
required, it must be of the same colour as the fuse
tted in the plug. Replacement covers are
available from your dealer. If the tted plug is not
suitable for the power points in your house or the
cable is not long enough to reach a power point,
you should obtain a suitable safety approved
extension lead or consult your dealer for assistance.
ENG - 3
However, if there is no alternative to cutting off the
plug, remove the fuse and then safely dispose of
the plug. Do not connect the plug to a mains
socket as there is a risk of shock hazard from the
bared exible cord. Never attempt to insert bare
wires directly into a mains socket. A plug and fuse
must be used at all times.
IMPORTANT
The wires in the mains lead are coloured in
accordance with the following code:– BLUE =
NEUTRAL BROWN = LIVE As these colours may not
correspond to the coloured markings identifying
the terminals in your plug, proceed as follows:– The
wire coloured BLUE must be connected to the
terminal marked with the letter N or coloured
BLUE or BLACK. The wire coloured BROWN must
be connected to the terminal marked with the
letter L or coloured BROWN or RED.
WARNING : DO NOT CONNECT EITHER WIRE TO
THE EARTH TERMINAL WHICH IS MARKED WITH
THE LETTER E OR BY THE EARTH SYMBOL
,
OR COLOURED GREEN OR GREEN AND YELLOW.
PRECAUTIONS
1. Ensure that the AC power supply in your
house complies with the power
requirements listed on the identication
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on ampliers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
other heat sources. This could lead to
overheating and cause the unit to
malfunction.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a replace) or
equipment creating strong magnetic or
electric elds. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
in the general household trash. Do not
expose the battery to excess heat, direct
sunlight, or re. Do not short circuit,
disassemble, or overheat the battery.
Danger of explosion if the battery is replaced
incorrectly. Replace only with the same or
equivalent type.
ENG - 4
CONTENTS
01 Checking the Components 6
Inserting battery into the Remote Control ------------------------- 6
02 Product Overview 7
Front / Right Side Panel of the Soundbar ------------------------- 7
Bottom Panel of the Soundbar
------------------------- 8
03 The Remote Control 9
Using the Hidden Buttons (Buttons with more than one function)
-------------------------
10
Adjusting the Soundbar volume with a TV remote control
-------------------------
12
04 Connecting the Soundbar 13
Connecting Electrical Power
-------------------------
13
ABOUT THIS MANUAL
The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can
download.
USER MANUAL
See this manual for safety instructions, product installation,
components, connections, and product specications.
FULL MANUAL
You can access the FULL MANUAL on Samsung’s on-line
customer support centre by scanning the QR code. To see the
manual on your PC or mobile device, download the manual in
document format from Samsung’s website.
(http://www.samsung.com/support)
Design and specications are subject to change without prior notice.
ENG - 5
05 Connecting to a TV 14
Connecting using an Optical Cable
-------------------------
14
Connecting a TV or Bluetooth Device via Bluetooth
-------------------------
16
Using the Samsung Audio Remote App
-------------------------
19
06 Connecting an External Device 20
Connecting using an Optical Cable
-------------------------
20
Connecting using an Analogue Audio (AUX) Cable
-------------------------
21
07 Connecting a USB Storage Device 22
Setting Repeat Play Options
-------------------------
23
08 Installing the Wall Mount (Optional) 24
Installation Precautions
-------------------------
24
Wall mount Components
-------------------------
24
09 Software Update 27
Updating Procedure
-------------------------
27
When update fails
-------------------------
28
10 Troubleshooting 29
11 Licence 30
12 Open Source Licence Notice 30
13 Important Notes About Service 30
14 SpecicationsandGuide 31
Specications
-------------------------
31
ENG - 6
01 CHECKING THE COMPONENTS
Soundbar Main Unit Power Cord Remote Control / Battery
(AAA x 1, Not available in some
locations)
• User Manual / Warranty Card / Regulatory Guide (Not available in some locations).
• For more information about the power supply and power consumption, refer to the label attached
to the product. (Label : Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
• The appearance of the accessories may differ slightly from the illustrations above.
Inserting battery into the Remote Control
Match the polarity of the battery to the symbols on the battery compartment.
1
1
3
2
2
ENG - 7
02 PRODUCT OVERVIEW
Front / Right Side Panel of the Soundbar
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
Volume
Power
Position the product so that the
SAMSUNG logo is located on the top.
Front of the Soundbar
Right Side of the Soundbar
LED
indicator
The LED Indicator ashes, glows, or changes colour depending on the Soundbar's current
mode or status. The colour of the LED indicator and the number of lights indicate the active
mode as described below.
W
White LED
B
Blue LED
R
Red LED
G
Green LED
Mode
Remote control
Button
LED indicator
D.IN
W
Bluetooth
B
Connected status
B
Slow-Blinking
Disconnected status
Bluetooth
pairing
5 Sec
B
Fast-Blinking
AUX
W W
USB
W W W
Source
Selects the source input mode. (D.IN / Bluetooth / AUX / USB)
• To turn on “Bluetooth pairing” mode, change the source to “Bluetooth” mode and then
press and hold the
button for more than 5 seconds.
ENG - 8
Bottom Panel of the Soundbar
Bottom of the Soundbar
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER Connect the Soundbar's AC power cord.
AUX Connect to the Analogue output of an external device.
D.IN Connect to the digital (optical) output of an external device.
USB Connect a USB device here to play music les on the USB device through the Soundbar.
• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.
• When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
• Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 9
03 THE REMOTE CONTROL
• The images, buttons, and functions of the remote control may differ depending on the model.
Turns the Soundbar on and off.
Press this button to mute the sound.
Press it again to unmute the sound.
Press this button to turn off the Auto
Power Link function.
Press to enter the "USB" mode.
Push this button up or down to
adjust the bass volume within a -6 to
+6 range.
Press to enter the "AUX" mode.
Press the
button to select the
previous music le.
Press the
button to play/pause
a music le.
Press the
button to select the
next music le.
Press to select the desired
sound effect by choosing
SURROUND or STANDARD.
Push this button up or down to
adjust the volume.
Press this button to turn on the
Auto Power Link function. See
"Connecting using an Optical
Cable" on pages 14 and 15
for details.
Press to enter the “D.IN” mode.
Press to enter the “Bluetooth”
mode.
You can use your Bluetooth
device in this mode.
To pair a new Bluetooth device,
press and hold this button for
5 seconds or more.
ENG - 10
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
How to Use the Remote Control
Remote Control
Button
Function
Auto Power
Down On/Off
(AUX mode)
At the AUX mode press the
button for 5 seconds in the power on
station to trigger/shut off the Auto Power Down function.
The unit turns off automatically in the following situations.
– D.IN / BT / USB Mode : If there is no audio signal for 5 minutes.
– AUX Mode :
– If the Audio (AUX) Cable is disconnected for 5 minutes.
– If there is no KEY input for 8 hours when the Audio (AUX) Cable
is connected. (Auto Power Down function can be turned off
only in that case.)
– To turn off Auto Power Down function, while in “AUX” mode,
press and hold the
button for 5 seconds.
LED indicator
W W
G
Blinking
Auto Power Down On
W W
R
Blinking
Auto Power Down Off
TV Connect
(Bluetooth mode)
For detailed information about TV Connect, please see "Disconnecting
the Soundbar from the TV” on page 17.
Initialise
(Standby)
Press the
button for 5 seconds in the standby power off station to
trigger the system initial function.
LED indicator
W W W W
R
Blinking
TV remote
control On/Off
(Standby)
For detailed information about TV remote control, please see "Adjusting
the Soundbar volume with a TV remote control" on page 12.
ENG - 11
/
Bluetooth Power
On/Off
Press the
or button for 5 seconds in the power on station
to trigger the Bluetooth Power On/Off function.
LED indicator
B
W
G
Blinking
Bluetooth Power On
B
W
R
Blinking
Bluetooth Power Off
ENG - 12
Adjusting the Soundbar volume with a TV remote control
If you have a Samsung TV, you can adjust the Soundbar’s volume using the IR remote
control that came with your Samsung TV.
First use the TV menu to set the TV audio on your Samsung TV to external speakers, then use your
Samsung remote to control the Soundbar’s volume. For more information, see the TV’s user manual.
The default mode for this function is control by a Samsung TV.
1. If your TV is not a Samsung TV and you want your TV’s remote to control the Soundbar’s volume,
you can change the settings of this function by pressing and holding the BASS
button
repeatedly. To have your TV’s remote adjust the Soundbar’s volume, follow Steps 1 through 3
below.
2. If you want to turn off this function completely, follow Steps 1 and 2.
Mode Remote control Button LED indicator
1.
Turn off
All LED’s Off
2.
“Off” mode
5 Sec
W W W W
Blinking
3.
“All TV” mode
5 Sec
W W W W
Blinking
4.
“Samsung TV” mode
(Default mode)
5 Sec
W W W W
Blinking
– Each time you press the BASS button and hold it for 5 seconds, the mode switches in the
following order:
“Samsung TV” (Default mode) → “Off” → “All TV”.
– The LED’s blink for 3~4 seconds, then return to the standby power off mode.
– This function may not be available, depending on your TV`s remote control.
– Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA,
GRUNDIG, Hisense, RCA
ENG - 13
04 CONNECTING THE SOUNDBAR
Connecting Electrical Power
• For information about the required electrical power and power consumption, refer to the label
attached to the product. (Label : Bottom of the Soundbar Main Unit)
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
Power Cord
Electrical Outlet
Bottom of the Soundbar Main Unit
ENG - 14
05 CONNECTING TO A TV
Hear TV sound from your Soundbar through wired or wireless connections.
• When the Soundbar is connected to selected Samsung TVs, you can control the Soundbar using the
TV’s remote control.
– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when
you connect the Soundbar to the TV using an optical cable.
– This function also allows you to use the TV menu to adjust the sound eld and various settings
as well as the volume and mute.
Connecting using an Optical Cable
Step 1. Connect an Optical Cable
USB (5V 0.5A)
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Optical Cable
(not supplied)
Bottom of the Soundbar
NOTE
– When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the
setting on the TV is changed, you will experience better sound quality. (The TV menu may use
different words for Dolby Digital and PCM depending on the TV manufacturer.)
ENG - 15
Step 2. Change the Soundbar’s mode to D.IN
Right Side of the Soundbar
(OR)
W
Auto Power Link
This Function automatically turns on the Soundbar when the TV is turned on if the Soundbar is
connected to the TV by an Optical Cable (not supplied).
Press the
button on the remote control to turn on this function.
• Auto Power Link is set to ON by default. (To turn off this function, press the button on the
remote control.)
• Depending on the connected device, Auto Power Link may not function.
• This function is only available in the “D.IN” mode.
Mode Remote control Button LED indicator
OFF
W W
R
Blinking
ON
W W
G
Blinking
ENG - 16
Connecting a TV or Bluetooth Device via Bluetooth
Step 1. Change the Soundbar mode to “Bluetooth Pairing”
B
Fast-Blinking
5 Sec
Step 2. Select the Soundbar in your TV’s or Bluetooth device’s Menu
Select
“[AV] Samsung Soundbar Nxxx N-Series”
Bluetooth device
(OR)
Bluetooth menu
NOTE
– You cannot connect more than one TV or Bluetooth device at a time.
Step 3. Check the Soundbar’s status
The blue LED should not be blinking once the Bluetooth connection is complete.
B
If the TV or device fails to connect
• If a previously connected Soundbar listing appears in the device list of your TV or Bluetooth device,
delete it. (e.g. “[AV] Samsung Soundbar Nxxx N-Series”)
• Then repeat steps 1 through 3.
ENG - 17
Disconnecting the Soundbar from the TV
Press the button on the right side panel or on the remote control and switch to any mode but
“Bluetooth”.
• Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press and hold
button for 5 seconds in “Bluetooth” mode. TV Connect is turned OFF.
• To turn TV Connect back on, press and hold the button for 5 seconds with the Soundbar in
“Bluetooth” mode.
• TV Connect is set to ON by default.
Mode Remote control Button LED indicator
TV Connect-OFF
5 Sec
B
W W
R
Blinking
TV Connect-ON
5 Sec
B
W W
G
Blinking
NOTES
– If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
– In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
– The Soundbar automatically turns off after 5 minutes in the Ready state.
– The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
– If there is a strong electrical eld around the Soundbar.
– If several Bluetooth devices are simultaneously paired with the Soundbar.
– If the Bluetooth device is turned off, not in place, or malfunctions.
– Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
– The Soundbar supports SBC data (44.1kHz, 48kHz).
– Connect only to a Bluetooth device that supports the A2DP (AV) function.
– You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
ENG - 18
– Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar Nxxx
N-Series” from the device’s scanned devices list will automatically change the Soundbar to “BT”
mode.
– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
– The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and
paired to a Bluetooth device.
Bluetooth Power On
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
Press and hold the
button for more than 5 seconds on the remote while the Soundbar is turned
on.
• Bluetooth Power function is set to On by default.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
• A Bluetooth device may cause noise or malfunction, depending on usage, if:
– A part of your body is in contact with the receiving/transmitting system of the Bluetooth device
or the Soundbar.
– It is subject to electrical variation from obstructions caused by a wall, corner, or ofce partition.
– It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
• Pair the Soundbar with the Bluetooth device while they are close together.
• The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
• In poor reception areas, the Bluetooth connection may not work properly.
• The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
• This wireless device may cause electric interference during its operation.
ENG - 19
Using the Samsung Audio Remote App
Installing the Samsung Audio Remote App
To control the Soundbar with your smart device and the Samsung Audio Remote app, download the
Samsung Audio Remote app from the Google Play store.
Market search : Samsung Audio Remote
Launching the Samsung Audio Remote App
To launch and use the Samsung Audio Remote app, touch the Audio Remote icon on your smart device,
and then follow the directions on the screen.
Audio Remote
• The Samsung Audio Remote app is only compatible with Android mobile phones and mobile devices
running Android OS 3.0 or later.
ENG - 20
06 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via an optical cable or analogue cable to play the external device’s sound
through the Soundbar.
Connecting using an Optical Cable
Step 1. Connect using an Optical Cable
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Bottom of the Soundbar
Optical Cable
(not supplied)
BD / DVD player / Set-top box /
Game console
Step 2. Change the Soundbar’s mode to D.IN
Right Side of the Soundbar
(OR)
W
ENG - 21
Connecting using an Analogue Audio (AUX) Cable
Step 1. Connect using an Analogue Audio (AUX) Cable
AUX IN
DIGITAL AUDIO IN
(OPTICAL)
- AUDIO -
R L
Bottom of the Soundbar
Audio (AUX) Cable
(not supplied)
BD / DVD player / Set-top box /
Game console
Step 2. Change the Soundbar’s mode to AUX
Right Side of the Soundbar
(OR)
W W
ENG - 22
07 CONNECTING A USB STORAGE DEVICE
Step 1. Connect a USB Drive
USB (5V 0.5A)
Bottom of the Soundbar
NOTE
– The Soundbar automatically turns off (Auto Power Off) if you do not connect a USB device to the
Soundbar within 5 minutes.
Step 2. Change the Soundbar’s mode to USB
Right Side of the Soundbar
(OR)
W W W
ENG - 23
Setting Repeat Play Options
When the Soundbar is in “USB” mode, each time you press the button the “USB” mode changes
how it plays tracks in the following order: Repeat - Off > Repeat - 1 song > Repeat - All songs >
Repeat - Random. See the table below for details.
Mode Remote control Button LED indicator
Repeat - Off
W W W
Repeat - 1 song
W W W
Blinking
Repeat - All songs
W W W
Blinking
Repeat - Random
W W W
Blinking
File Format Type Compatibility list
Extension Codec Sampling Rate Bitrate
*.mp3 MPEG 1 Layer2 16KHz ~ 48KHz 80kbps~320kbps
MPEG 1 Layer3 16KHz ~ 48KHz 80kbps~320kbps
MPEG 2 Layer3 16KHz ~ 48KHz 80kbps~320kbps
MPEG 2.5 Layer3 16KHz ~ 48KHz 80kbps~320kbps
*.wma Wave_Format_MSAudio1 16KHz ~ 48KHz 56kbps~128kbps
Wave_Format_MSAudio2 16KHz ~ 48KHz 56kbps~128kbps
*.aac AAC 16KHz ~ 96KHz 48kbps~320kbps
A AC- LC 16KHz ~ 96KHz
128kbps~192kbps
5.1ch 320kbps
HE-AAC 24KHz ~ 96KHz
48kbps~64kbps
5.1ch 160kbps
*.wav - 16KHz ~ 48KHz up to 3000kbps
*.ac FLAC 1.1.0, FLAC 1.2.1 16KHz ~ 96KHz up to 3000kbps
• If there are too many folders and les stored on the USB device, it may take the Soundbar some
time to access and play les.
ENG - 24
08 INSTALLING THE WALL MOUNT
(OPTIONAL)
Installation Precautions
• Install on a vertical wall only.
• Do not install in a place with high temperature or humidity.
• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall
or choose another installation point.
• Purchase and use the xing screws or anchors appropriate for the kind of wall you have (plaster
board, iron board, wood, etc.).
If possible, x the support screws into wall studs.
• Purchase wall mounting screws according to the type and thickness of the wall you want to mount
the Soundbar on.
– Diameter: M4
– Length: 35 mm or longer recommended.
• Connect cables from the unit to external devices before you install the Soundbar on the wall.
• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an
electric shock.
Wall mount Components
5cm or more
For Installation on Concrete Walls
(not supplied)
A
B C D
x 2 (M4 x L40)
A
B
C D
x 2
40 mm or longer
4 mm
8 mm
Recommendedspecication
NOTE
– Installations on other types of walls will require
different kinds of screws.
ENG - 25
1.
------ 370 mm------
CENTRE LINE
NOTES
– If your TV is installed on
the wall, install the
Soundbar 5cm or more
below your TV.
– Use a pencil to mark the
holes’ positions.
2.
6 mm
50 mm
A
B
C D
IMPORTANT NOTE
– The installation method shown here is for CONCRETE walls. Installation methods will vary
depending on the wall type. For installation on dry wall, we strongly recommend you drill screw
support holes into the underlying wood studs.
3.
A
B C D
10.5 mm
ENG - 26
4.
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
AUX IN
POWER
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
POWER
5.
NOTE
– Supports for wall installation are built into
the back of the Soundbar.
CAUTION
– Press the Soundbar down with sufcient
force to x it to the wall. If the Soundbar
is not rmly xed to the wall, it could be
accidently detached, resulting in
personal injury.
– Do not bump into or strike the Soundbar
(especially from the bottom). The impact
could detach the Soundbar from the
wall, resulting in personal injury.
ENG - 27
09 SOFTWARE
UPDATE
Samsung may offer updates for the Soundbar’s
systemrmwareinthefuture.
USB (5V 0.5A)
Bottom of the Soundbar
If an update is offered, you can update the
rmware by connecting a USB device with the
rmware update stored on it to the USB port on
your Soundbar. For more information about how
to download update les, go to the Samsung
Electronics website at (www.samsung.com
Support). Then, enter or select the model number
of your Soundbar, select the Software & Apps
option, and then Downloads. Note that the option
names can vary.
Updating Procedure
1. Follow the steps below to download the
product software: Go to the Samsung
website at (samsung.com)
search for the
model name - select the customer support
option (the option name is subject to change)
2. Save the downloaded software to a USB
stick and select “Extract Here” to unzip the
folder.
3. Turn off the Soundbar and connect the USB
stick containing the software update to the
USB port.
4. Disconnect the power cord, reconnect it, and
then turn on the Soundbar.
5. Turn on the soundbar and select mode to
USB. Within 3minutes, 4 white LEDs on and
update begins.
6. When the update nishes, the Soundbar
turns off. Press the
button on the
remote control for 5 seconds. All LEDs blink
2 times and then the Soundbar turns off.
The update is complete.
• If the rmware fails to update, you can
update the rmware again.
ENG - 28
When update fails
1. Turn off the Soundbar, disconnect and then
reconnect the USB storage device that
contains the update les to the Soundbar’s
USB port.
2. Disconnect the Soundbar’s power cord,
reconnect it, and then turn on the Soundbar.
• Updating rmware may not work
properly if audio les supported by the
Soundbar are stored in the USB storage
device.
• Do not disconnect the power or remove
the USB device while updates are being
applied. The main unit will turn off
automatically after completing the
rmware update.
• After update is completed, the user setup
in Soundbar is initialised. We recommend
you write down your settings so that you
can easily reset them after the update. If
the software update fails, check if the
USB stick is defective.
• Mac OS users should use MS-DOS (FAT)
as the USB format.
• Updating via USB may not be available,
depending on the USB storage device
manufacturer.
ENG - 29
10 TROUBLESHOOTING
Before seeking assistance, check the following.
The unit will not turn on.
Is the power cord plugged into an outlet?
; Connect the power plug to an outlet.
A function does not work when the button is pressed.
Is there static electricity in the air?
; Disconnect the power plug and connect it again.
Sound dropouts occur in Bluetooth mode.
; See the Bluetooth connection sections on pages 16 and 17.
Sound is not produced.
Is the Mute function on?
; Press the VOL button to cancel the function.
Is the volume set to minimum?
; Adjust the Volume.
The remote control does not work.
Is the battery drained?
; Replace with new batteries.
Is the distance between the remote control and Soundbar main unit too far?
; Move the remote control closer to the Soundbar main unit.
ENG - 30
11 LICENCE
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, Pro Logic, and
the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com.
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, DTS in
combination with the Symbol, and DTS 2.0
Channel are registered trademarks or
trademarks of DTS, Inc. in the United States
and/or other countries. © DTS, Inc. All Rights
Reserved.
12 OPEN SOURCE
LICENCE NOTICE
To send inquiries and requests regarding open
sources, contact Samsung via Email
(oss.request@samsung.com).
13 IMPORTANT
NOTES ABOUT
SERVICE
• Figures and illustrations in this User Manual
are provided for reference only and may differ
from actual product appearance.
• An administration fee may be charged if
either
(a) an engineer is called out at your request
and there is no defect with the product (i.e.
where the user manual has not been read).
(b) you bring the unit to a repair centre and
there is no defect with the product (i.e.
where the user manual has not been read).
• You will be informed of the administration fee
amount before a technician visits.
ENG - 31
14 SPECIFICATIONS AND GUIDE
Specications
Model Name HW-N300
USB 5V/0.5A
Weight 2.0 kg
Dimensions (W x H x D) 641.0 x 65.0 x 107.0 mm
Operating Temperature Range +5°C to +35°C
Operating Humidity Range 10 % ~ 75 %
Supported play formats
(DTS 2.0 sound is played in DTS format.)
LPCM 2ch, Dolby Audio™
(supporting Dolby® Digital), DTS
WIRELESS DEVICE OUTPUT POWER
BT max transmitter power
100mW at 2.4GHz – 2.4835GHz
Overall Standby Power Consumption (W) 1.0W
Disabling Bluetooth
Press and hold the
button for more than
5 seconds to turn off Bluetooth Power function.
Enabling Bluetooth
Press and hold the
button for more than
5 seconds to turn on Bluetooth Power function.
NOTES
– Samsung Electronics Co., Ltd reserves the right to change the specications without notice.
– Weight and dimensions are approximate.
• Hereby, Samsung Electronics, declares that this equipment is in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following
internet address: http://www.samsung.com go to Support > Search Product
Support and enter the model name.
This equipment may be operated in all EU countries.
ENG - 32
[Correct disposal of batteries in this product]
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be
disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can cause harm to human health or the
environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of
waste and recycle them through your local, free battery return system.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the
end of their working life. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government ofce, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product specic regulatory obligations
e.g. REACH, WEEE, Batteries, visit:
http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
This Samsung product is warranted for the period of
twelve (12) months from the original date of purchase,
against defective materials and workmanship. In the
event that warranty service is required, you should return
the product to the retailer from whom it was purchased.
However, Samsung Authorised Dealers and Authorised
Service Centres in other EC Countries will comply with
the warranty on the terms issued to purchasers in the
country concerned. In case of difculty, details of our
Authorised Service Centres are available from:
Samsung Electronics U.K. Ltd
Samsung Customer Support Centre
Selectapost38,Shefeld,S973FJ
United Kingdom
United Kingdom
Tel : 0330 SAMSUNG (7267864)
www.samsung.com/uk/support
EIRE
Tel : 0818 717100
www.samsung.com/ie/support
@ WARRANTY CONDITIONS
1. The warranty is only valid if, when warranty
service is required, the warranty card is fully
and properly completed and is presented with
the original invoice or sales slip or conrmation,
and the serial number on the product has not
been defaced.
2. Samsung’s obligations are limited to the repair
or, at its discretion, replacement of the product
or the defective part.
3. Warranty repairs must be carried out by
Authorised Samsung Dealers or Authorised
Service Centres. No re-imbursement will be
made for repairs carried out by non Samsung
Dealers and, any such repair work and damage
to the products caused by such repair work will
not be covered by this warranty.
4. This product is not considered to be defective
in materials nor workmanship by reason that it
requires adaptation in order to conform to
national or local technical or safety standards
in force in any Country other than the one for
which the product was originally designed and
anufactured.
This warranty will not cover, and no
re-imbursement will be made for such adaptation
nor any damage which may result
.
5. This warranty covers none of the following:
a)
Periodic check ups, maintenance and repair or
replacement of parts due to normal wear and
tear.
b) Cost relating to transport, removal or
installation of the product.
c) Misuse, including the failure to use this
product for its normal purposes or incorrect
installation.
d) Damage caused by Lightning, Water, Fire,
Acts of God, War, Public Disturbances,
incorrect mains voltage, improper
ventilation or any other cause beyond the
control of Samsung.
6. This warranty is valid for any person who
legally acquired possession of the product
during the warranty period.
7. The consumers statutory rights in any
applicable national legislation whether against
the retailer arising from the purchase contract
or otherwise are not affected by this warranty.
Unless there is national legislation to the
contrary, the rights under this warranty are the
consumers sole rights and Samsung, its
subsidiaries and distributors shall not be liable
for indirect or consequential loss or any
damage to records, compact discs, videos or
audio taper or any other related equipment or
material.
SAMSUNG ELECTRONICS (U.K.) LTD.
-2-
UNITED KINGDOM
EIRE
This Samsung product is warranted for the period of twelve (12) months from the origi-
nal date of purchase, against defective materials and workmanship. In the event that
warranty service is required, you should return the product to the retailer from whom it
was purchased. However, Samsung Authorised Dealers and Authorised Service Centres
in other EC Countries will comply with the warranty on the terms issued to purchasers in
the country concerned. In case of difficulty, details of our Authorised Service Centres are
available from:
Samsung Electronics U.K. Ltd. Customer Care CentrePO Box 479
GATESHEAD NE9 9BJ United Kingdom
United Kingdom
Tel : 0330 SAMSUNG (7267864)
Fax: 03307260001
www.samsung.com
Eire
Tel : 0818 717100
Fax: +44 117 915 6736
www.samsung.com
■WARRANTY CONDITIONS
1.
The warranty is only valid if, when warranty service is required, the warranty card is fully
and properly completed and is presented with the original invoice or sales slip or confir-
mation, and the serial number on the product has not been defaced.
2.
Samsung’s obligations are limited to the repair or, at its discretion, replacement of
the product or the defective part.
3. Warranty repairs must be carried out by Authorised Samsung Dealers or
Authorised Service Centres. No re-imbursement will be made for repairs carried
out by non Samsung Dealers and, any such repair work and damage to the prod-
ucts caused by such repair work will not be covered by this warranty.
4.
This product is not considered to be defective in materials nor workmanship by
reason that it requires adaptation in order to conform to national or local technical
or safety standards in force in any Country other than the one for which the product
was originally designed and manufactured. This warranty will not cover, and no re-
imbursement will be made for such adaptation nor any damage which may result.
5. This warranty covers none of the following:
a) Periodic check ups, maintenance and repair or replacement of parts due to
normal wear and tear.
b)
Cost relating to transport, removal or installation of the product.
c)
Misuse, including the faiure to use this product for its normal
purposes or incorrect installation.
d)
Damage caused by Lightning, Water, Fire, Acts of God, War, Public
Disturbances, incorrect mains voltage, improper ventilation or any other cause
beyond the control of Samsung.
6. This warranty is valid for any person who legally acquired
possession of the product during the warranty period.
7.
The consumers statutory rights in any applicable national legislation
whether against
the retailer arising from the purchase contract or otherwise are not affected by this
warranty. Unless there is national legislation to the contrary, the rights under this
warranty are the
consumers sole rights and Samsung, its subsidiaries and distribu-
tors shall not be liable for indirect or consequential loss or any damage to records,
compact discs, videos or audio taper or any other related equipment or material
.
SAMSUNG ELECTRONICS (U.K.) LTD.
-2-
UNITED KINGDOM
EIRE
This Samsung product is warranted for the period of twelve (12) months from the origi-
nal date of purchase, against defective materials and workmanship. In the event that
warranty service is required, you should return the product to the retailer from whom it
was purchased. However, Samsung Authorised Dealers and Authorised Service Centres
in other EC Countries will comply with the warranty on the terms issued to purchasers in
the country concerned. In case of difficulty, details of our Authorised Service Centres are
available from:
Samsung Electronics U.K. Ltd. Customer Care CentrePO Box 479
GATESHEAD NE9 9BJ United Kingdom
United Kingdom
Tel : 0330 SAMSUNG (7267864)
Fax: 03307260001
www.samsung.com
Eire
Tel : 0818 717100
Fax: +44 117 915 6736
www.samsung.com
■WARRANTY CONDITIONS
1.
The warranty is only valid if, when warranty service is required, the warranty card is fully
and properly completed and is presented with the original invoice or sales slip or confir-
mation, and the serial number on the product has not been defaced.
2.
Samsung’s obligations are limited to the repair or, at its discretion, replacement of
the product or the defective part.
3. Warranty repairs must be carried out by Authorised Samsung Dealers or
Authorised Service Centres. No re-imbursement will be made for repairs carried
out by non Samsung Dealers and, any such repair work and damage to the prod-
ucts caused by such repair work will not be covered by this warranty.
4.
This product is not considered to be defective in materials nor workmanship by
reason that it requires adaptation in order to conform to national or local technical
or safety standards in force in any Country other than the one for which the product
was originally designed and manufactured. This warranty will not cover, and no re-
imbursement will be made for such adaptation nor any damage which may result.
5. This warranty covers none of the following:
a) Periodic check ups, maintenance and repair or replacement of parts due to
normal wear and tear.
b)
Cost relating to transport, removal or installation of the product.
c)
Misuse, including the faiure to use this product for its normal
purposes or incorrect installation.
d)
Damage caused by Lightning, Water, Fire, Acts of God, War, Public
Disturbances, incorrect mains voltage, improper ventilation or any other cause
beyond the control of Samsung.
6. This warranty is valid for any person who legally acquired
possession of the product during the warranty period.
7.
The consumers statutory rights in any applicable national legislation
whether against
the retailer arising from the purchase contract or otherwise are not affected by this
warranty. Unless there is national legislation to the contrary, the rights under this
warranty are the
consumers sole rights and Samsung, its subsidiaries and distribu-
tors shall not be liable for indirect or consequential loss or any damage to records,
compact discs, videos or audio taper or any other related equipment or material
.
SAMSUNG ELECTRONICS (U.K.) LTD.
-2-
UNITED KINGDOM
EIRE
This Samsung product is warranted for the period of twelve (12) months from the origi-
nal date of purchase, against defective materials and workmanship. In the event that
warranty service is required, you should return the product to the retailer from whom it
was purchased. However, Samsung Authorised Dealers and Authorised Service Centres
in other EC Countries will comply with the warranty on the terms issued to purchasers in
the country concerned. In case of difficulty, details of our Authorised Service Centres are
available from:
Samsung Electronics U.K. Ltd. Customer Care CentrePO Box 479
GATESHEAD NE9 9BJ United Kingdom
United Kingdom
Tel : 0330 SAMSUNG (7267864)
Fax: 03307260001
www.samsung.com
Eire
Tel : 0818 717100
Fax: +44 117 915 6736
www.samsung.com
■WARRANTY CONDITIONS
1.
The warranty is only valid if, when warranty service is required, the warranty card is fully
and properly completed and is presented with the original invoice or sales slip or confir-
mation, and the serial number on the product has not been defaced.
2.
Samsung’s obligations are limited to the repair or, at its discretion, replacement of
the product or the defective part.
3. Warranty repairs must be carried out by Authorised Samsung Dealers or
Authorised Service Centres. No re-imbursement will be made for repairs carried
out by non Samsung Dealers and, any such repair work and damage to the prod-
ucts caused by such repair work will not be covered by this warranty.
4.
This product is not considered to be defective in materials nor workmanship by
reason that it requires adaptation in order to conform to national or local technical
or safety standards in force in any Country other than the one for which the product
was originally designed and manufactured. This warranty will not cover, and no re-
imbursement will be made for such adaptation nor any damage which may result.
5. This warranty covers none of the following:
a) Periodic check ups, maintenance and repair or replacement of parts due to
normal wear and tear.
b)
Cost relating to transport, removal or installation of the product.
c)
Misuse, including the faiure to use this product for its normal
purposes or incorrect installation.
d)
Damage caused by Lightning, Water, Fire, Acts of God, War, Public
Disturbances, incorrect mains voltage, improper ventilation or any other cause
beyond the control of Samsung.
6. This warranty is valid for any person who legally acquired
possession of the product during the warranty period.
7.
The consumers statutory rights in any applicable national legislation
whether against
the retailer arising from the purchase contract or otherwise are not affected by this
warranty. Unless there is national legislation to the contrary, the rights under this
warranty are the
consumers sole rights and Samsung, its subsidiaries and distribu-
tors shall not be liable for indirect or consequential loss or any damage to records,
compact discs, videos or audio taper or any other related equipment or material
.
SAMSUNG ELECTRONICS (U.K.) LTD.
© 2018 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care Centre.
Country Contact Centre
Web Site
`
Europe
UK 0330 SAMSUNG (7267864)
www.samsung.com/uk/
support
IRELAND (EIRE) 0818 717100
www.samsung.com/ie/
support
GERMANY 06196 77 555 77
www.samsung.com/de/
support
FRANCE 01 48 63 00 00
www.samsung.com/fr/
support
ITALIA 800-SAMSUNG (800.7267864)
www.samsung.com/it/
support
SPAIN 0034902172678
www.samsung.com/es/
support
PORTUGAL 808 207 267
www.samsung.com/pt/
support
LUXEMBURG 261 03 710
www.samsung.com/be_
fr/support
NETHERLANDS 088 90 90 100
www.samsung.com/nl/
support
BELGIUM 02-201-24-18
www.samsung.com/be/
support (Dutch)
www.samsung.com/
be_fr/support (French)
NORWAY 815 56480
www.samsung.com/no/
support
DENMARK 707 019 70
www.samsung.com/dk/
support
FINLAND 030-6227 515
www.samsung.com/fi /
support
SWEDEN 0771 726 786
www.samsung.com/se/
support
POLAND
801-172-678* lub +48 22 607-93-33*
* (koszt połączenia według taryfy
operatora)
http://www.samsung.com/
pl/support/
HUNGARY 0680SAMSUNG (0680-726-7864)
www.samsung.com/hu/
support
AUSTRIA
0800-SAMSUNG (0800-7267864)
[Only for Dealers] 0810-112233
www.samsung.com/at/
support
Country Contact Centre
Web Site
SWITZERLAND 0800 726 78 64 (0800-SAMSUNG)
www.samsung.com/ch/
support (German)
www.samsung.com/
ch_fr/support (French)
CZECH 800 - SAMSUNG (800-726786)
www.samsung.com/cz/
support
SLOVAKIA 0800 - SAMSUNG (0800-726 786)
www.samsung.com/sk/
support
CROATIA 072 726 786
www.samsung.com/hr/
support
BOSNIA 055 233 999
www.samsung.com/
support
MONTENEGRO 020 405 888
SLOVENIA 080 697 267 (brezplačna številka)
www.samsung.com/si/
support
SERBIA 011 321 6899
www.samsung.com/rs/
support
ALBANIA 045 620 202
www.samsung.com/al/
support
BULGARIA
*3000 Цена в мрежата
0800 111 31 , Безплатна телефонна
линия
www.samsung.com/bg/
support
ROMANIA
*8000 (apel in retea)
08008-726-78-64 (08008-SAMSUNG)
Apel GRATUIT
www.samsung.com/ro/
support
CYPRUS
8009 4000 only from landline, toll
free
www.samsung.com/gr/
support
GREECE
80111-SAMSUNG (80111 726 7864) only
from land line
(+30) 210 6897691 from mobile and
land line
LITHUANIA 8-800-77777
www.samsung.com/lt/
support
LATVIA 8000-7267
www.samsung.com/lv/
support
ESTONIA 800-7267
www.samsung.com/ee/
support
