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ninjacoffeebar.com1-877-646-5288
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit ninjacoffeebar.com
or feel free to contact customer service: 1-877-646-5288.
Go to ninjacoffeebar.com for more
information and how-to videos.
PROBLEMS POSSIBLE REASONS & SOLUTIONS
I noticed the carafe
design & lid. What are
the benefits?
Our unique carafe shape and design has the following benefits:
Easy-grip design makes it easy to pour coffee without dripping.
Thoroughly mixes your coffee from the first drop to the last thanks to the brew-through
carafe lid.
Optimizes coffee temperature.
Allows you to brew both hot and iced coffee.
Coffee Brew Volume:
What impacts coffee
brew volume?
When you make hot coffee, coffee grounds will absorb some of the water that is brewed,
resulting in slightly less brewed coffee than the water used. The more coffee you use,
the more water will be absorbed. Additionally, our wider bottom carafe holds most of the
volume coffee at the base which helps control the temperature more evenly.
Classic Brew:
How does the Ninja
Coffee Bar
®
keep
coffee at the right
temperature?
The carafe is designed to keep most of the coffee volume in the bottom so it can be
held closer to the Intelligent Warming Plate. This helps maintain the coffee at the ideal
drinking temperature.
Full Carafe Half Carafe
Product Registration
Please visit ninjacoffeebar.com or call 1-877-646-5288 to register your new Ninja
®
product within ten (10) days
of purchase. You will be asked to provide the store name, date of purchase and model number along with your
name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By
registering, you acknowledge to have read and understood the instructions for use and warnings set forth in the
accompanying instructions.
ONE (1) YEAR LIMITED WARRANTY
SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period of
one (1) year from the date of purchase when utilized for normal household use, subject to the following conditions,
exclusions and exceptions.
The liability of SharkNinja Operating LLC is limited solely to the cost of the repair or replacement of the unit at
our option. This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by misuse,
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This Limited Warranty does
not cover damage or defects caused by or resulting from damages from shipping or from repairs, service or alteration
to the
product or any of its parts, which have been performed by a repair person not authorized by SharkNinja
Operating LLC.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid. For assistance with warranty service options or
customer support, please call our customer care and product specialists at 1 (877) 646-5288 or visit our website
ninjacoffeebar.com.
If the appliance is found to be defective in material or workmanship, SharkNinja Operating LLC will repair or replace
it free of charge. Proof of purchase is required and a fee of $19.95 will apply to cover the cost of return freight.*
This Limited Warranty is extended to the original purchaser of the unit and excludes all other legal, implied and/or
conventional warranties. The responsibility of SharkNinja Operating LLC, if any, is limited to the specific obligations
expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja Operating LLC liable for
incidental or consequential damages to anyone of any nature whatsoever. Some states do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state
or from province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date
and to attach tag to item before packing with your name, complete address and phone number with a
note giving purchase information, model number and what you believe is the problem with the item. We
recommend you insure the package (as damage in shipping is not covered by your Limited Warranty).
Mark the outside of your package “ATTENTION CUSTOMER SERVICE”.
Troubleshooting Guide - cont.
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