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22
PROBLEM POSSIBLE CAUSE REMEDY
The coee is weak or not creamy enough. The coee is ground too coarsely. Turn the grinding adjustment dial (A5)
one click anticlockwise towards 1 while
the coee grinder is in operation (g. 8).
Continue one click at a time until coee
delivery is satisfactory. The eect is only
visible after delivering 2 coees (see sec-
tion “13.1 Adjusting the coee grinder”).
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial (A5)
one click clockwise towards 7 while the
coee grinder is in operation (g. 8).
Continue one click at a time until coee
delivery is satisfactory. The eect is only
visible after delivering 2 coees (see sec-
tion “13.1 Adjusting the coee grinder”).
The machine will not make coee The machine has detected impurities in
its internal circuits, the
light (B1)
ashes
Wait for the machine to be ready for use
again and reselect the required beverage.
Contact Customer Services if the problem
persists.
The infuser (A8) cannot be extracted The machine has not been turned o
correctly
Turn the machine o by pressing the
button (A23)
(see section “5. Turning the
machine o”).
At the end of descaling, the machine re-
quests a third rinse
During the two rinse cycles, the water
tank has not been lled to the MAX level.
Follow the instructions displayed by the
machine, but rst empty the drip tray
(A15) to avoid the water overowing.
The frothed milk has large bubbles The milk is not cold enough or is not
semi-skimmed
You should ideally use skimmed or semi-
skimmed milk at refrigerator tempera-
ture (about 5°C). If the result is not as you
wished, try changing brand of milk.
The milk is not frothed The frother (A22) and steam/hot water
connection nozzle (A21) are dirty
Clean as described in section “15.1 Clean-
ing the frother after use”.
Steam delivery stops A safety device stops steam delivery Wait a few minutes and then enable the
steam function again.
The machine does not turn on The machine is not plugged into the
mains socket
Plug into the mains socket (g. 1).
The main switch (A6) is not turned on
Press the main switch (g. 1).
Coee does not come out of one or both
of the coee spouts
The coee spouts (A19) are blocked Clean as described in section “17.7 Clean-
ing the coee spouts”.