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50
English
Troubleshooting
Troubleshooting
Problem Cause Action
The thaw function
does not work.
The oven may not work, too much
food is being cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is heated.
Reduce the amount of food
and start the function again.
Use a cooking container with
a ๎at bottom.
The interior light is
dim or does not turn
on.
The door has been left open for a
long time.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the Cancel button.
The interior light is covered by
foreign matter.
Clean the inside of the oven
and check again.
A beeping sound
occurs during cooking.
If the Auto Cook function is being
used, this beeping sound means it's
time to turn over the food during
thawing.
After turning over the food,
press the Start button again
to restart operation.
The oven is not level. The oven is installed on an uneven
surface.
Make sure the oven is
installed on ๎at, stable
surface.
There are sparks
during cooking.
Metal containers are used during the
oven/thawing functions.
Do not use metal containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly closed. Close the door and check
again.
There is electricity
coming from the oven.
The power or power socket is not
properly grounded.
Make sure the power and
power socket are properly
grounded.
There is water
dripping.
There may be water or steam in
some cases depending on the food.
This is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is steam through
a crack in the door.
There may be water or steam in
some cases depending on the food.
This is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is water left in
the oven.
There may be water or steam in
some cases depending on the food.
This is not an oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
MS28J5255US_EU_DE68-04333P-01_EN.indd 50 2015-06-04 ๎๎ 7:07:06
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