User Manual Samsung SR20K9350WK POWERbot VR9300 Robotic Vacuum Cleaner

• Owner's manual - (English)

Table of contents

• Installation
• Charging
• Using POWERbot
• Using the remote control
• Setting time/schedule
• Cleaning and maintaining
• Samsung Smart Home App
• Notes and cautions
• Information codes
• Troubleshooting
• Specifications

Installation

Power of the docking station must be on at all times.

1. Connect the charger jack to the docking station
2. Connect the power cord to the charger
   When using the charger, the side with the sticker attached must face down.
3. Connect the power plug to the outlet
   Power lamp (Red) will turn on.

Accessories

Installation note

Note

• Install the docking station in a place where the floor and wall are level.
• It is best to install the docking station along the grain of wooden floors.
• If the emergency switch is off, POWERbot will not charge even if it is docked on the docking station.
• Always turn on the power of the docking station.
  • If power is not supplied to the docking station, POWERbot cannot find it and cannot automatically recharge.
  • If POWERbot is left detached from the docking station, the battery will drain naturally.
• If POWERbot is in energy-saving mode, power will not come on even if the emergency switch is turned off and then on. Press and hold the [Start/Stop] button on POWERbot.

Charging

• It takes approximately 240 minutes to completely charge when charging for the first time after purchase and can be used for approximately 30 minutes in Max mode.
• WARNING Rated input voltage of this product is 100 - 240 V~.

1. Turn on the emergency switch on the bottom

You must turn on the emergency switch to turn on POWERbot.

2. Manually charge POWERbot by placing it on the docking station

Make sure charge pins of POWERbot and the docking station is aligned.

3 Check the charging status

“” will turn on according to charging progress and "FULL" will turn on when charging is complete.

Automatic charging

When the battery indicator blinks during cleaning, POWERbot will return to the docking station to charge itself automatically.

Recharging

You may command poWerbot to recharge at the docking station while it is in cleaning process.

Low battery (Lo)

Manually charge poWerbot by placing it on the docking station.

Steps to take if recharging is not being executed

Check the installation status of the docking station when:

• docking station is located in a place where POWERbot cannot easily access
• distance of the docking station and POWERbot is over 5 m apart
  • It may take a long time for POWERbot to return to the docking station for recharging

Manually charge poWerbot when:

• docking station is located in a corner
• battery is fully exhausted
• POWERbot is stuck by obstacles (furniture etc.)
• POWERbot can't climb threshold near docking station (Height of the threshold that POWERbot can climb: about 2.0 cm and below)
• Battery indicator blinks and "Lo" is displayed
• POWERbot is set on Spot clean or Manual clean mode

Installing the Virtual guard

Infrared ray from the Virtual guard will restrict POWERbot from approaching certain area.

1. Press the Power button to turn it on
   Power lamp (Red) will blink.
   
2. Install the Virtual guard where you want to restrict POWERbot's entrance
   Make sure that distance sensor is facing at the desired direction you want to create a invisible barrier (which will restrict POWERbot's approach).

Part name of the Virtual guard

Inserting batteries

Batteries for Virtual guard must be purchased separately.

1. Open the battery cover of the Virtual guard by pressing the locking tab and lift it up.
   
2. Insert the alkaline batteries (D type) as shown in the illustration (check the +, - polarity).
   
3. Insert the tip of the cover into the slot and push the other end to close the battery cover.
   

✻ Specification: type D (LR20) batteries

Using POWERbot

You must turn on the emergency switch before using POWERbot.

Turning the power on/off

Press the button for more than 3 seconds

• When POWERbot is not used for 30 minutes, it will return to the docking station to charge itself automatically

Location recognizing function

• If turning off the POWERbot and turning it back on, the POWERbot will search the location that it stopped previously and then clean the area where was not cleaned before.
  • When the location recognizing function operates, the POWERbot searches the current location.
  • If the searching is failed more than 3 times, the POWERbot will start to clean from the beginning.

Note

• Start the cleaning again at the area within 1 m around where the POWERbot stopped.
  • If you start the cleaning at the area more than 1 m from where the POWERbot stopped, it is difficult to search the location and the POWERbot may clean the area where it already cleaned.

Selecting cleaning modes

• When cleaning is done within 15 minutes in Auto clean mode, the POWERbot will repeat cleaning one more time.
• When dust intake is detected in Spot/Manual clean mode, suction of the POWERbot will become stronger.
• If the POWERbot fails to return to the docking station, it will be turned into the energy-saving mode. Then the display panel of the main body will be turned off. Press [Start/Stop] or [Power] button to cancel the energy-saving mode.
• Charging and cleaning times can differ according to conditions of use.

Cleaning method for each modes

Auto clean

Cleans automatically until entire space is cleaned once.

Spot clean

Cleans a localized area intensely. It can be used to clean bread or cookie crumbs.

Manual clean

You can move POWERbot with the remote control to clean the desired spot.

Using special cleaning functions

Using the remote control

1 Power / Recharging / Start/Stop

Power		Turn POWERbot's power on/off
Recharging		Select to recharge POWERbot at the docking station automatically
Start/Stop		Select to start or stop cleaning process

2 Suction power

Max mode		Select to clean with the strongest suction power
Normal mode		Select to clean with moderate suction power
Quiet mode		Select to clean with lower operation noise

3 Additional function

✻ The previously selected setting will not change even if the emergency switch is turned off and then on.

Inserting batteries

Open the battery cover by lifting it up while pressing the locking tab and insert the batteries as shown in the illustration. Then, close the cover until it clicks into place.

4 Manual clean mode & Direction control

	Select to move forward
	Select to turn left
	Select to turn right

✻ Moving backward is not available.

5 Point cleaning

You can use the remote control to point and clean the desired spot while the poWERbot is in cleaning process.

point the red light on the floor within 1 m around pOWErbot's location.

Press and hold the Point cleaning button to move the red light to the desired spot. The POWERbot will follow the light while cleaning.

Name of each part

Top

1. Display panel
2. Dustbin holder
3. Remote control signal receiver
4. Virtual guard sensor
5. Obstacle sensor
6. Dustbin
7. Camera
8. Dustbin handle
9. Bumper sensor

Bottom

1. Charge pins
2. Pet brush
3. Pet brush cover
4. Cliff sensor
5. Roller
6. Battery cover
7. Pet brush cover button
8. Driving wheel
9. Emergency switch

Display panel

1. Mute
2. Information Indicator
3. Filter inspection
4. Smart Control Off/On indicator
5. Wi-Fi
6. Battery indicator
7. One-time/Daily schedule
8. Number display
9. Spot clean mode
10. Manual clean mode
11. Quiet mode
12. Normal mode
13. Max mode
14. Dust sensor
15. Spot cleaning button
16. Start/Stop button
17. Recharging button

Setting time/schedule

Only Auto clean mode can be scheduled.

Setting the time: You must set the current time before using the One-time/daily schedule function.

Setting the schedule: You can set/cancel the schedule only when the POWERbot is docked in the docking station.

Cancelling during setup: The setting will be canceled automatically if there's no input for 7 seconds.

Cancelling One-time/Daily schedule

Cleaning and maintaining

You must turn off the emergency switch before cleaning the POWERbot.

Cleaning the dustbin

Clean the dustbin when filter inspection indicator ( ) turns on or if there's too much dust in the dustbin.

1.Remove the dustbin

2. Remove the dustbin cover

3. Remove dust in the dustbin and cyclone unit

4. Detach the cyclone unit from the dustbin cover, and then wash the dustbin and the filter

5. Reassemble the dustbin

6. Reinsert the dustbin into the main body until it clicks

Cleaning the sensors and the camera

Lightly wipe with a soft cloth. Do not use water or cleaning solutions.

Cleaning the Pet brush

1. Remove the Pet brush cover
   
2. Remove the Pet brush
   
3. Clean the Pet brush
   
4. Reassemble the Pet brush
   
5. Reassemble the Pet brush cover
   

Cleaning the Driving wheel

1. Put a soft cloth on the floor and place POWERbot upside-down.
2. Use a blunt rod or tweezers to remove the foreign matters.

Samsung Smart Home App

Preparing the network

Setting up the wireless router

• This product supports only DHCP(Dynamic Host Configuration Protocol). Please check if the DHCP server option function of a wireless router is activated.
• The supported types of authorization/encryption of the wireless router are WEP-OPEN, WPA-PSK/TKIP and WPA2-PSK/AES 801.11n.
  • WPA2-PSK/AES is recommended to be used.
• The quality of connection of the wireless network may be influenced by the surrounding wireless environment.
• When your Internet service provider has permanently registered an MAC address (a unique identification number) of your PC or modem, your POWERbot may be unavailable to be connected to the Internet. Ask your Internet service provider about the procedure to connect an apparatus other than a PC to the Internet.
• If your internet service provider requires your ID or password to connect to the internet, your POWERbot may not be able to connect to the internet. In this case, you must enter your ID or password when connecting to the internet.
• The connection to the Internet may be impossible because of issues of firewall. Ask your Internet service provider for resolving the issue.
• Some wireless routers may convey an abnormal Domain Name Server (DNS) address even if the Internet is not connected. In this case, inquire the provider of the pertinent wireless router and your Internet service provider.
• If you still cannot connect to the Internet even after trying the procedure informed by your Internet service provider, please ask an agency or service center of Samsung Electronics.

Note

• Please refer to the user manual of the pertinent wireless router without access problems.
• Samsung POWERbots support only Wi-Fi 2.4 Ghz.
• Samsung POWERbots support the communication protocol of the methods of IEEE 802.11b/g/n and Wi-Fi Direct. (Samsung Electronics recommends to use IEEE 802.11n.)
• A wireless router with no authorization of Wi-Fi may be unavailable to be connected to the POWERbot.
• When the power is supplied and the POWERbot is docked on the docking station, the POWERbot will be connected to the server and then check if there is software updates. If there is the latest software, it will be automatically downloaded and updated.
• If “UP” is displayed on the display panel while the POWERbot is charging, it means that the update is in progress. Please wait for completing the rebooting.
• If the product registration is not done, please follow the following instructions:
  • Refer to the popup message and retry the registraion procedure.
  • Check if the UPnP option of the wireless router is available and retry the registration procedure.
  • Check if the operating mode of the wireless router is a router mode and retry the registration procedure.
  • If you have more than two POWERbot, turn off the others to register the one. The connection must be one to one.
  • If there is a wireless router which has the same SSID around your router, a normal registration cannot be guaranteed.
  • Set a unique SSID and password for the wireless router and then register the product.
• Samsung Smart Home Service does not guarantee a normal operation under firewall environment.
• If the POWERbot and smart phone are not connected to the same wireless router, response delay may occur according to network environment.
• Smart control and Wi-Fi indicator
  • On : Smart control is locked. (Only the remote control is available.)
  • Off : Smart control is allowed.
  • Off : The POWERbot is connecting to the wireless router.
  • On : The POWERbot is connected to the wireless router.

• If Smart control is locked, you cannot use Samsung Smart Home App.

Using the Samsung Smart Home app

Creating your Samsung account

If you want to use the Samsung Smart Home app, please register your Samsung account in Samsung account app.

Note

• If you do not set auto-login to the Samsung Smart Home app and run the app, the screen of Samsung account appears one time at first.
• If you are a user of a Samsung smart phone, register your Samsung account in the settings of the smart phone, and then the automatic login gets set without any other login processes, and you can use the Samsung smart home app immediately.

Downloading Samsung Smart Home app

You can download the Samsung Smart Home app by searching for “Samsung Smart Home App” at the Google Play Store, Samsung Galaxy Apps and Apple App store.

Note

• Samsung Smart Home apps are compatible with selected Samsung Galaxy S and Samsung Note series devices. support Android™(2) 4.0 (since Galaxy S2) or higher and iOS7 or higher
  • Application must be downloaded. Internet connection required. Data changes may apply.
  • Android is a trademark of Google Inc
  • The UI of Samsung Smart Home App may change without advance notice for improvement of product use and performance.

Main screen

• Select the Robot vacuum icon on the main screen, and you can move to the POWERbot control screen.
• You can control your smart home appliances made by Samsung Electronics by Going out, Coming home, Good night, and Good morning icons.
• Home view function is not supported for a POWERbot.

User menu screen

• You can control the smart home appliances made by Samsung Electronics with Chat control and Master key functions.

Controlling POWERbot

When accessing the Samsung Smart Robot vacuum app, the control screen will appear.

1. Power on/off
2. Manual clean mode and Direction control (forward movement, left turn, right turn)
3. Auto clean mode start/stop
4. Spot clean mode
5. Current status indicator
6. Battery status
7. Suction power
8. Schedule (You can set the desired time for each date.)
   • The POWERbot operates by synchronizing the set time in the network.
9. Cleaning history check
10. Energy monitor (Displays the power cunsumption of the POWERbot.)
11. Options (Settings, Customer Service)
12. Device informaation

Note A scheduled cleaning runs only when the POWERbot is docked on the docking station.

Using Select & Go

A feature that allows the user to select and clean specific areas using the Samsung Smart Home app.

1. Cleaning Map and Cleaning Floorplan
   • Cleaning Map represents the areas the POWERbot moved while cleaning.
   • Cleaning Floorplan is an artificially delineated representation of Cleaning Map.
2. Area Cleaning
   • Includes configurable labels for each of the areas.
   • Select areas to clean and tap Start to clean.
   • Each area’s status is indicated on the map.

Note

• Precautions for Setting Cleaning Floorplan
  • Place the charging station flush to a wall in an open area.
  • Remove obstacles from the floor (rugs, towels, chairs, mats, toys, etc.).
  • Remove obstacles along the paths to the areas to be included in the floorplan.
  • If possible, close all doors with high sills (veranda, balcony, etc.).
  • Ensure the areas to be included in the floorplan are well illuminated.
• Cautions for Using Area Cleaning
  • Area Cleaning can commence only when Powerbot is being charged.
  • Area Cleaning will not function properly if the actual station’s location and orientation do not match the location and orientation in the floorplan selected.
  • Area Cleaning feature may not function properly depending on the state of the floor and/or placement or obstacles in the concerned area.
  • Areas on a floorplan are areas artificially delineated by Powerbot and may not include all the rooms.
  • Map generation and Select & Go may not be available on areas covered in some carpets.
  • There may be the difference between floorplans according to status of Powerbot even the environment is same.
  • The user can select and use the desired floorplan by Floor plan menu.

Notes and cautions

Charging

Notes

• If the battery overheats during charging, it may take longer to charge.
• When automatic charging is not working, please check the followings.
  • Turn the emergency switch (on the bottom of POWERbot) off and on again.
  • Unplug the docking station's power plug and then plug it back on.
  • Unplug the docking station, and then check whether there is any foreign matter on the charging pins. If there is, clean the POWERbot and the charging pins of the docking station with a dry cloth or rag.
  • Check for any obstacles such as reflective objects, chairs, etc. near the docking station.
• If POWERbot is left detached from the docking station, the battery will drain naturally.
  • Try to keep the POWERbot in the docking station so it can charge continuously when not in use. However, you should turn off the emergency switch and leave the docking station unplugged if you plan to be out of your house for long periods of time such as when you go on vacation, etc.

In use

• The POWERbot may get caught on thresholds, etc. during cleaning.
  • To restart operation, shut off the emergency switch, move the POWERbot to an area where it can move easily, and then turn on the power again.
• The POWERbot cannot completely clean areas it cannot enter, such as corners, between the wall and sofa, etc.
  • Please use another cleaning tool to clean them regularly
• he POWERbot cannot vacuum clumps of dirt, so some may remain on the floor after cleaning.
  • Please use another cleaning tool to clean them regularly.
• If the battery becomes low during Auto clean mode, POWERbot will recharge and finish cleaning the remaining area after recharging. (Repeat cleaning frequency: 1 time)
• You cannot select and have the POWERbot execute Spot clean mode while it is charging.
• If you press the Manual clean / Point cleaning button while the POWERbot is charging, the POWERbot will detach itself from the docking station and then go into standby mode.
• Do not lie down around the POWERBOT that is running.
  • Your hair may be caught in the Pet brush, resulting in physical injury

Cleaning and maintenance

Notes

• If you washed the dustbin and filter with water
  • Dustbin: Completely wipe out the water.
  • Filter: Completely dry it in the shade before using.
• When cleaning the auto shutter tool, do not pull the auto shutter tool out too hard.

Caution

• Watch your fingers when attaching or detaching the filter, since they may get stuck in the dustbin's intake.
• To avoid blockages by foreign matter, do not let the POWERbot vacuum up toothpicks, cotton swabs etc.
• If it is difficult to remove foreign matter from the brush, contact an authorized Samsung service center.
• Since the Pet brush removes dirt from the floor during cleaning, foreign matters such as thread, long hair, etc. may get caught in it. Therefore check and clean it regularly.

About the battery

• Purchase batteries at authorized Samsung centers and check for the Samsung symbol ( ) on the battery. Confirm that you have the correct model battery before purchasing.
• This battery is exclusively for the Samsung Electronics POWERbot. Do not use it for any other product.
• Do not disassemble or modify the battery.
• Do not throw the battery out in a fire or heat it up.
• Do not connect any metallic object to the charging contacts (+, -).
• Store the battery indoors (at 0 °C~40 °C).
• If the battery malfunctions, do not disassemble it yourself. Contact your nearest Samsung service center.
• Battery charging time and usage time may decrease the more the battery is used. If the battery’s lifespan has been exceeded and it no longer recharges or functions properly, have it replaced at a Samsung service center.
• The battery warranty period is 6 months from the date of purchase.

About the IrDA sensor

Caution

• The infrared signal transmission may not be smooth in locations exposed to halogen lamps or in outdoor locations.
• The POWERbot uses 3 types of infrared devices and a device may not work in front of another device with a higher priority.
  • Infrared signal Priority: Remote control > Virtual guard > Docking station
• When controlling POWERbot with the remote control, POWERbot may cross the invisible barrier set by the Virtual guard and enter the area you don't want it to enter, since remote control's signal has a higher priority.
• Different infrared signals may interfere with one another and cause malfunction to the devices if they are used together in a small space or in a close distance.
• Install the Virtual guard away from the docking station as auto charging may be interrupted if the Virtual guard is near the docking station.
• If more than one POWERbots are used simultaneously, they may malfunction due to interference of the infrared signals.

Information codes

1. Below information codes appear on the display panel
2. Turn off the emergency switch and check the below instructions and take appropriate action
3. Information code will disappear when you turn on the emergency switch

Information codes	Checklist
	The POWERbot is caught, stuck or trapped while moving around. ►Turn off the emergency switch and move the POWERbot to another area.
	Foreign matter caught in the pet brush. ►Turn off the emergency switch and remove the foreign matter from the Pet brush.
	Foreign matter caught in the left Driving wheel. ►Turn off the emergency switch and remove the foreign matter from the Driving wheel.
	Foreign matter caught in the right Driving wheel. ►Turn off the emergency switch and remove the foreign matter from the Driving wheel.
	Bumper sensor needs to be checked. ►Turn off the emergency switch and turn it back on. ►When information code does not disappear, check if there's any small foreign matter between the bumper and the main body. If there is, pull the bumper slightly and remove the foreign matter.
	Foreign matter accumulated on the obstacle sensor. ►Turn off the emergency switch and clean the front and rear sensor with a soft cloth.
	Foreign matter accumulated on the cliff sensor. ►Turn off the emergency switch and clean the cliff sensor with a soft cloth.

Troubleshooting

Specifications