SVW 5010WH
EN
HARD FLOOR CLEANER
Translation of the original manual
SVW 5010WH
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B
1
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C
C1 C2
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07/2024
2024, .
EN Hard Floor Cleaner
Important Safety Instructions
READ CAREFULLY AND STORE FOR FUTURE USE.
• This appliance may be only used by children aged
8 years and older and by persons with physical, sensory
or mental impairments or lack of experience and
knowledge, if they are supervised or have been instructed
on the safe use of the appliance and understand the
potential hazards.
• Children must not play with the appliance. Cleaning and
maintenance must not be performed by children without
supervision.
• If the power cable is damaged, have it replaced in
aprofessional service centre in order to prevent
adangerous situation. It is forbidden to use the appliance
with the power cable damaged.
• Pull the plug out of the socket before cleaning or servicing
the appliance.
• Do not immerse in water when cleaning.
• Regularly check all components of the cleaner. If they are
damaged, they must not be used.
• This cleaner is intended for use in households, offices and similar spaces. Do not use in industrial surroundings. Do not use it outdoors.
• This cleaner is intended for floor coverings such as vinyl, tiles, floating floor, marble, etc. Do not use it for wet cleaning of carpets, runners, mats, etc.
Carpets, runners, mats, etc. can only be vacuumed for dry cleaning.
• Do not expose the cleaner to direct sunlight and do not place it near open flames or appliances that are heat sources. Avoid using or storing the
cleaner in an environment where flammable, volatile, or explosive substances are used or stored.
• Before connecting the power cable to apower socket, check that the technical details on its rating label match the electrical voltage in the socket.
• Use only the supplied charging station andpower adapter tocharge the cleaner. Do not use the charging station andpower adapter tocharge
another appliance.
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07/2024
2024, .
• Do not short circuit the connectors of the charging station, power adapter or battery.
• Do not touch the connectors of the charging station or power adapter with wet hands.
• The recommended operating temperature is 0 to 40 °C. Do not use the cleaner at alower or higher temperature.
• Make sure that the power cable does not touch hot surfaces or sharp objects.
• Do not immerse the cleaner in water or any other liquid, or rinse it under running water, unless otherwise specified by the manufacturer.
• Before turning on the cleaner, ensure that it is correctly assembled and that all input and output filters are installed in their places.
• Ensure that the air outlet or suction port is not blocked during operation of the cleaner.
• Do not use the cleaner to vacuum:
- smouldering cigarettes, burning objects, matches or hot ash;
- flammable or volatile substances;
- sharp objects, such as shards, needles, pins, etc.;
- flour, plaster, cement and other building materials;
- larger pieces of paper or plastic bags, which can easily block the suction port.
• Do not use the cleaner if the water on the floor covering reaches 4 mm or more.
• Vacuuming certain types of floor coverings may create electrostatic charge, which poses no danger to the user.
• Take extra care when using the cleaner on stairs.
• Do not apply the suction ports to any parts of the face or body.
• Always turn the cleaner off and unplug it from the mains socket when leaving it unattended, after use and before cleaning.
• Disconnect the power cable from the socket by pulling the plug, not the cable. Otherwise, damage to the power cable or the socket may occur.
• Keep the cleaner clean. Wipe the outer surface with aclean, dry sponge. Follow the cleaning instructions provided in this manual.
• Empty the dirty water tank when the dirty water level reaches the maximum line. Follow the instructions inthis manual if water enters the motor unit.
• Clean the dirty water tank and the HEPA filter after each use. Otherwise, the suction port may become clogged, the suction power may be reduced,
or the engine may overheat, which may result in ashortened lifespan of the appliance.
• Do not use the cleaner if it does not operate properly, has been damaged, or has been submerged in water.
• Do not attempt to repair or modify the cleaner yourself. All repairs should be carried out by an authorised service centre. Tampering with the
appliance may result in the loss of your legal rights regarding faulty performance or warranty for quality.
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07/2024
2024, .
• Thank you for purchasing our SENCOR product; we hope it will serve
to your satisfaction.
• Before using this appliance, please familiarise yourself with the user
manual, even if you are already familiar with using similar types of
appliances. Use the appliance only as described in this user manual.
Keep the manual for future reference.
• It is recommended to keep the original packaging, packing material,
receipt and confirmation of the extent of the seller'sliability or warranty
certificate at least for the duration of the legal right of defective
performance or quality guarantee. When transporting the appliance,
we recommend packaging it again in the original box provided by the
manufacturer.
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DESCRIPTION OF THE HARD FLOOR CLEANER
A1 Handle
A2 Aluminium rod
A3 Aluminium rod release button
A4 Clean water tank release
button
A5 Clean water tank
A6 Castors
A7 Rotating brush lock
A8 Self-cleaning button
A9 Button to select the operating
mode
A10 Power on/off button
A11 Cleaner motor base
A12 Dirty water tank release
button
A13 Dirty water tank
A14 Rotating brush
A15 Charging contacts
A16 Charging base
A17 Power cable
A18 Accessory holders
Not shown: coarse filter, HEPA filter, cleaning brush
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DESCRIPTION OF THE DISPLAY
B1 Battery charge status
indication
B2 Full dirty water tank icon
B3 Empty water tank icon
B4 Blocked rotating brush icon
B5 Cleaner icon
B6 Self-cleaning icon
B7 Battery icon
B8 Clog icon
B9 Automatic mode icon
B10 Intensive mode icon
B11 Dry vacuuming icon
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PACKAGE CONTENTS
• Hard floor cleaner
• Charging base
• Cleaning brush
Note:
The rotating brush andfilters (coarse filter andHEPA filter)
are already factory installed in the cleaner.
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PURPOSE OF USE
• The hard floor cleaner is designed for cleaning all types of hard floors,
such as wooden or laminate floating floors, tiles, vinyl, etc.
• The hard floor cleaner can be used for cleaning carpets, mats, runners,
etc., provided that the brush is dry and you select the dry vacuuming
mode.
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PREPARATION BEFORE USE
• Remove the hard floor cleaner and all accessories out of the
packaging. Check that you have removed all the parts. Check for any
damage to the cleaner and its accessories.
• Remove any protective films and advertising labels from the cleaner
and all accessories.
Assembly/Disassembly of the Cleaner
The hard floor cleaner is supplied disassembled. Follow these steps for
assembly:
1. Insert the bottom part of the rod into the hole in the cleaner body –
see figure C1.
2. Press gently until you hear aclick. This indicates that the rod is
securely fastened.
To disassemble, follow these steps:
1. Hold the rod with one hand.
2. Press the aluminium rod release button with the other hand – see
figure C2.
3. Pull the rod upwards.
Clean Water Tank
To remove the clean water tank, follow these steps:
1. Press andhold the button to release the clean water tank.
2. Remove the top part of the tank fromthe cleaner body – see figure
C3. Then remove thebottom part of the tank.
To attach the clean water tank, follow these steps:
1. Insert the bottom part of the tank into the cleaner body first.
2. Then close the top part of the tank – see figure C4.
3. Press gently until you hear aclick.
Dirty Water Tank
To remove the dirty water tank, follow these steps:
1. Press andhold down the dirty water tank release button.
2. Remove the top part of the tank fromthe cleaner body – see figure
C5. Then remove the bottom part of the tank as well.
To attach the dirty water tank, follow these steps:
1. Insert the bottom part of the tank into the body of the cleaner first.
2. Then close the top part of the tank – see figure C6.
3. Press gently until you hear aclick.
Rotating Brush
When removing the rotating brush, proceed as follows:
1. Press the lock of the rotating brush in the direction of the arrow – see
figure C7.
2. The rotating brush will be automatically released, andyou can pull it
out – see figure C8.
When attaching the rotating brush, proceed as follows:
1. Insert the rotating brush into the floor nozzle so that the protrusion
fits into the hole in therotating brush.
2. Press the lock to thefloor nozzle until you hear aclick – see figure
C9.
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PLACING THE CHARGING BASE
• Assemble the charging base so that the part withcharging contacts
fits into the charging base – see figure D.
• Place the charging station on ahard, horizontal anddry surface
withineasy reach of apower socket. Insert the plug of the power cable
into the mains socket. Place the power cable so that it will not be
stepped on or tripped over. Do not place heavy objects on the power
cable or lead it under the carpet.
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CHARGING THE CLEANER
• Use only the supplied charging base to charge the cleaner. Ensure
that the base is connected to apower source.
• It is recommended to fully charge the cleaner before use.
• Place the cleaner above the base so that the battery connectors at the
rear bottom are aligned with the connectors in the base holder.
• Carefully lower the cleaner down to connect the connectors.
• Charging will start automatically. The battery charge status will be
displayed on the screen in %. Once 100% is displayed, the battery is
fully charged.
EN
Hard Floor Cleaner
User Manual
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07/2024
2024, .
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FILLING THE WATER TANK
1. Press andhold the clean water tank release button andremove the
tank – see figure E1.
2. Remove the tank cover – see figure E2.
3. Fill the tank with clean water – see figure E3.
4. Attach the cover – see figure I5. Make sure the cover is properly
closed to prevent water from leaking out of the tank.
5. Reinsert the tank into the cleaner body – see figure E5.
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USING THE CLEANER
• Ensure the cleaner is properly assembled, there is water in the clean
water tank, the dirty water tank is empty, and the cleaner is fully
charged.
1. Remove the cleaner from thecharging base andplace it on the floor.
2. Hold the cleaner by the handle andunlock it from theparking
position by gently pulling the handle backwards.
3. Press the button
once briefly, and the cleaner will start
inautomatic mode.
4. Press the button
repeatedly to select the cleaning mode:
- Automatic cleaning
- Intensive cleaning
- Dry vacuuming
5. Move the cleaner back and forth to clean the floor.
6. After cleaning, press the button
to turn off the cleaner.
7. Return the cleaner to avertical position andsecure it in theparking
position.
8. Clean the dirty water tank andempty the water from the clean water
tank. Clean the cleaner according to the instructions in the "Cleaning
and Maintenance" section.
• If the icon
flashes during cleaning, the dirty water tank needs to
be emptied. Follow the instructions in the "Cleaning and Maintenance"
section.
• If the icon
flashes during cleaning, the water tank needs to be
refilled. Turn off the cleaner with button
and add water following the
instructions in the "Filling the Water Tank" section.
• Do not place the cleaner at a vertical angle greater than 148° - see
figure G. This could cause water to enter the motor unit and damage it.
• The operation of the cleaner will pause when it is brought into
avertical position. This is asafety feature.
Warning:
Do not run the cleaner over thresholds, door sills or
other obstacles or foreign objects.
Warning:
Do not turn the cleaner upside down when the dirty
water tank / clean water tank is full. Otherwise, water
may enter the motor unit and cause irreversible
damage.
Self-Cleaning andDrying
• The hard floor cleaner is equipped with an automatic program
forcleaning the rotating brush andinternal pipes.
• There are two self-cleaning and drying modes available:
1. NORMAL MODE: Short press the self-cleaning button
, it will start
to rinse the brush and pipe. Then normal drying starts. This is a quiet
program in which only the brush is dried with heat.
2. QUICK MODE: Press and hold the self-cleaning button
for 3
seconds, it will start to rinse the brush and pipe. After that, rapid
drying starts. During the drying process, warm air will pass through
the entire cleaner, which will dry the HEPA filter at the same time.
You may experience increased noise during this self-cleaning and
drying method. This is a normal phenomenon.
• To start the self-cleaning and drying program, proceed as follows:
1. Fill the clean water tank up to the maximum mark.
2. Ensure that the dirty water tank is empty.
3. Place the cleaner on the charging base and make sure the station is
connected to apower source.
4. Press the self-cleaning button
(select self-cleaning mode as
described above) andthe self-cleaning icon
will light up on the
display.
5. The cleaner will begin to dispense water andclean the rotating brush
and internal pipes while simultaneously vacuuming dirty water into
the dirty water tank.
6. Allow the cleaner to complete the self-cleaning.
7. After self-cleaning is complete, remove the dirty water tank
and clean it according to the instructions in the “Cleaning
andMaintenance” section.
Note:
Always ensure that the dirty water tank and the HEPA filter
are properly inserted in the cleaner body before starting
self-cleaning.
Overview of Icons andDisplay on the Screen
During Use Cleaner
Operation
Display: displays the battery charge
status in %, cleaner status, and
selected operating mode.
Upon turning on, the cleaner starts
inautomatic cleaning mode. Press
the button
to select the operating
mode:
Automatic mode: the icon
lights up, and the status bar is half
illuminated.
Intense cleaning:
the icon
lights up, and the status bar is fully
illuminated.
Dry vacuuming: the icon lights
up.
If the battery charge status is ≤ 10%,
the battery icon
will start flashing.
When the battery charge status is ≥
10%, the battery icon
will light up
normally.
If you turn off the cleaner with the
button
,
the cleaner operation will
stop and the display will turn off.
The dirty
water tank
is full.
The icon
flashes, and the cleaner
shuts off when the dirty water tank
is full.
The water
tank is empty.
The icon
flashes, but the cleaner
continues tooperate when the water
tank is almost empty.
The rotating
brush is
blocked.
The icon
flashes, and the display
shows error message EG. The cleaner
turns off.
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In
theCharging
Base
Only
Recharging
During charging, the numerical display
shows the actual charging level. The
display turns off 5 minutes after full
charging.
Self-Cleaning
(self-cleaning
button
pressed)
When the battery charge status is >
20%, press the self-cleaning button
, and the cleaner initiates the self-
cleaning process. The self-cleaning
icon
lights up on the display.
When the battery charge status is <
20%, the self-cleaning process does
not start.
If the dirty water tank fills up during
self-cleaning, the icon
flashes,
and the cleaner turns off.
If the water tank empties during self-
cleaning, the icon
flashes, and the
self-cleaning process stops.
To turn on and off the self-cleaning
process, press the button
.
After completing self-cleaning, the
charging starts, and the drying process
of the rotating brush begins. After
charging and drying the rotating brush
are complete, the cleaner enters
standby mode.
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CLEANING AND MAINTENANCE
• The cleaner must be turned off before cleaning.
• Never use abrasive cleaning agents, solvents, etc. for cleaning.
• Neglecting cleaning and maintenance may negatively affect the
cleaner operation and lead to reduced performance.
• For daily cleaning andmaintenance, wipe the cleaner body
andcharging base with adry cloth. Wipe the floor nozzle
andsqueegee with alightly damp cloth.
Emptying andCleaning the Dirty Water Tank
1. Press the button to release the dirty water tank andremove it
fromthe cleaner body – see figure H1.
2. Remove the cover from the tank – see figure H2.
3. Remove any debris and dispose of it in the trash, then pour out the
dirty water.
4. Rinse the tank with clean water – see figure H3.
5. Replace the cover andinsert the dirty water tank back into the
cleaner body – see figure H4.
Cleaning the Tank Cover and Filters
1. Remove the cover from the tank – see figure I1.
2. Wash the bottom part of the cover under running water – see figure
I2.
3. Remove the coarse filter and the HEPA filter from the top part of the
cover – see figures I3 andI4.
4. Wash the filters under running water – see figure I5. Wipe them dry
and leave them air dry.
5. Place the coarse filter and HEPA filter back into the cover, then put
the cover back on the tank.
Warning:
Regularly check the condition of the filters. Do not
use the cleaner if the filters are torn, damaged or
deformed. If filters are worn out, replace them with
new ones.
Cleaning the Rotating Brush
1. Press the lock of the rotating brush in the direction of the arrow – see
figure J1.
2. The rotating brush will automatically release, and you can pull it out
– see figure J2.
3. Clean the rotating brush and the area where the rotating brush is
housed – see figure J3.
4. Insert the rotating brush into the floor nozzle, ensuring the protrusion
fits into the hole in the rotating brush.
5. Press the lock to thefloor nozzle until you hear aclick.
Warning:
If the icon
lights up on the display, the rotating
brush is blocked. The cleaner turns off. The rotating
brush must be cleaned according to the instructions
above.
Cleaning the Clean Water Tank
1. Press andhold the button to release the clean water tank.
2. Remove the tank from the cleaner body.
3. Pour out any remaining water from the tank.
4. Pour alittle clean water into the tank, close the cover, and shake it
slightly to wipe the inner walls with water. Open the cover andpour
out the water.
5. Leave the cover open to allow the tank to dry.
6. Once dry, insert the tank back into the cleaner body.
Cleaning the Cleaner Body and Charging Base
1. Disconnect the power adapter connector from the charging base.
2. Wipe the charging base and the cleaner body with adry cloth.
Warning:
Do not block the ventilation openings of the base. Do
not pour water into the openings or insert any foreign
objects.
Recommended Maintenance andReplacement of Accessories
Cleaner Part
Recommended
Maintenance
Recommended
Replacement
Clean water tank After each use --
Dirty water tank After each use --
HEPA filter After each use
Replacement every
3–6 months
Rotating brush After each use
Replacement every
3–6 months
Charging base After each use --
Castors Once amonth --
Note:
The above values are approximated andmay vary
dependingon the frequency of use of the cleaner.
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LONG-TERM STORAGE
• If you will not be using the cleaner for an extended period, clean it
according to the instructions above and make sure it is completely
dry. Disconnect the charging base from the power socket. Store the
cleaner with all accessories in adry, clean and cool place.
• We recommend charging the cleaner every 3 months to extend the
life of the built-in battery.
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TROUBLESHOOTING
Problem Cause Solution
The cleaner
cannot be
turned on
andoperated.
The battery is depleted. Allow the battery to fully
charge.
The dirty water tank
is full (the cleaner
turned off).
Empty the dirty water
tank.
The rotating brush is
blocked.
Clean the rotating brush.
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07/2024
2024, .
The cleaner is in
avertical position.
Release it from the
vertical position by
gently pulling the handle
backward.
The suction
output is weak.
The dirty water tank
is full (the cleaner
turned off).
Empty the dirty water
tank.
The rotating brush or
dirty water tank is not
properly installed.
Properly insert the
rotating brush or dirty
water tank.
The rotating brush is
blocked.
Clean the rotating brush.
The HEPA filter is wet. Remove the HEPA filter
andallow it to dry.
The HEPA filter is
blocked.
Clean the HEPA filter.
The suction port or
pipes are clogged.
Remove the cause of the
blockage.
The floor is
not properly
cleaned.
There is insufficient
water in the tank.
Refill the water tank.
The dirty water tank /
clean water tank is not
properly inserted.
Insert the dirty water tank
properly.
Air is leaking. The HEPA filter is still
damp.
Allow the HEPA filter to
dry properly.
The cleaner
cannot be
charged.
The plug is not properly
inserted into the power
socket.
Insert the plug properly
into the socket.
The cleaner is not
properly placed on the
charging base.
Place the cleaner on the
base so that the contacts
connect.
The charging base
is not properly
assembled.
Ensure that the holder
with the charging
contacts is properly fitted
in the base.
The status bar is
blinking.
The motor is blocked. Turn off the cleaner
andremove the blockage.
The dirty water tank
is full.
Empty the tank.
The water tank is
empty.
Refill the water tank.
Sudden change
in charge/
discharge
status.
Battery malfunction. Fully charge andfully
discharge the cleaner
three times in arow.
Error Messages
Error Message Possible Cause Solution
E1
The rotating
brush motor is not
functioning.
Restart the cleaner.
E2
Protection against
low temperature,
the ambient tem-
perature is below
0 °C, or the battery
is faulty.
Move the cleaner to aroom with
ahigher temperature andleave
it there for 30 minutes.
Discharging
voltage.
Restart the cleaner andcharge
it for 1 hour.
E3/E4 Fan malfunction. Restart the cleaner.
E6/F6
The rotating brush
is blocked.
Clean the rotating brush,
remove tangled hair andlint
andremove foreign objects.
E8
The suction port,
tubes or HEPA
filter is blocked/
clogged.
Remove the blockage.
IEE
Battery voltage
is low.
Restart the cleaner andcharge
it for 1 hour.
EE
Overcurrent
protection during
charging.
Remove the cleaner from the
charging base for 5 minutes,
then reinsert.
EF
Communication
error between
battery and
motherboard.
Restart the cleaner.
EL
High temperature
protection during
charging.
If the battery temperature
reaches 50 °C (± 3 °C), the
high temperature protection is
activated to prevent damage.
Move the cleaner to acooler
room andlet it cool down for
30 minutes.
E5
Warning for unu-
sual discharging.
Restart the cleaner.
F1/F2
High/low temper-
ature protection
during discharging.
High/low temperature protec-
tion has been activated. Turn off
the cleaner andleave it idle for
30 minutes.
F4
Thermal sensor
short circuit or
interrupted circuit.
Restart the cleaner.
DX/DH Battery anomaly.
The value "X" represents 1, 2, 3,
etc. Unusual battery behaviour.
Contact an authorised service
centre.
1E1/1E2/1E3
Charging station
malfunction.
Contact an authorised service
centre.
Note:
If the problem or error message persists, turn off the cleaner
andcontact an authorised service centre.
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TECHNICAL SPECIFICATIONS
Hard Floor Cleaner
Operating voltage ......................................................................................... 21.6 V
Rated power .......................................................................................................... 150 W
Battery .......................................................................... Li-ion / 21.6 V/ 2,500 mAh
Dimensions ..........................................................................273 × 248 × 1,050mm
Weight .....................................................................................................................3.5 kg
Operating time per charge...................................................................... 20–25 min
Charging time ....................................................................... approximately 2 hours
Clean water tank capacity .............................................................................. 500 ml
Dirty water tank capacity ................................................................................ 400 ml
Ingress protection ....................................................................................................IPX4
Charging Base
Rated voltage range ..............................................................................220–240 V~
Rated frequency ......................................................................................... 50–60 Hz
Rated power ............................................................................................... 210–235 W
Output ......................................................................................................27 V
1.5 A
Text and technical specifications are subject to change.
Original Consumable Accessories
SVWX 5001 HEPA filter
SVWX 5002
Rotating brush
The product is intended for household use only. The product
is not intended for outdoor use.
Safety Class for Electric Shock Protection:
Class II – Electric shock protection is provided by double or
heavy-duty insulation.
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2024, .
This symbol indicates a motorized
cleaning head for water suction cleaning.
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BATTERY DISPOSAL
Before disposing of the product or returning it to
adesignated collection point, ensure that the battery is
removed. Before removing the battery, run the cleaner and
wait for it to discharge. The battery contains
environmentally harmful substances and should not be
disposed of in regular household waste. Proper disposal
shall be ensured by the relevant collection point.
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INSTRUCTIONS AND INFORMATION ON DISPOSAL OF USED
PACKAGING MATERIAL
Dispose of used packaging material at the location designated by the
municipality for waste disposal.
DISPOSAL OF USED ELECTRICAL AND ELECTRONIC EQUIPMENT
This symbol on the products or accompanying documents
indicates that used electrical and electronic products
should not be disposed of with regular municipal waste.
For proper disposal and recycling of these products, deliver
them to designated collection points. Alternatively, in some
European Union states or other European countries the
products can be returned to the local retailer when buying
an equivalent new product. By properly disposing of this
product, you help preserve valuable natural resources and contribute to
preventing potential negative impacts on the environment and human
health resulting from improper waste disposal. For further details, contact
your local authorities or the nearest collection point. Fines may be
imposed for improper disposal of this type of waste in accordance with
national regulations.
For Business Entities in European Union States
To dispose of electric or electronic equipment, request necessary
information from your retailer or supplier.
Disposal in Other Countries Outside the European Union
This symbol is valid in the European Union. To dispose of this product
elsewhere, request necessary information on the correct disposal method
from local authorities or your retailer.
This product complies with all the essential requirements of
the applicable EU directives.
