User Manual
TE012WModel No.
Please watch these videos first and
use this manual as a guide.
Scan the QR code and search TE012W
Tutorial Video
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+1 (833) 878-3346
(Monday-Friday 9:00 am-5:00 pm PST)
Need Help? Contact Us!
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1. At a Glance
..................................................................................... 1
.............................................................. 12
4. How to Lock / Unlock
..................................................................................... 2
2. App Pairing
....................................................................................... 8
3. App Guide
............................................................... 14
6. Programming Guide
.................................................................................................. 16
7. FAQ
.............................................................................. 13
5. How to Reset
CONTENTS
................................................. 2
Step 1: Register Your Account
................................................................. 3
Step 2: Pair Your Lock
01
AT A GLANCE
Exterior Assembly
Interior Assembly
Multi-function Button
Keypad
Keyhole
Fingerprint
Battery Cover
Reset Button
Thumb Turn
02
Tap on “Sign Up”.
APP PAIRING
Step 1: Register Your Account
or
Scan the QR code
to download “KK
Home” App.
1
Search and download
“KK Home” in
2
3
Complete the register information and
tap “Get Code”, you will receive a
Verification code in the mailbox you
entered to Create.
NOTE: If you’ve already downloaded the App,
ensure it’s updated to the latest version.
1
Bring your phone close to the lock,
enable Location and Bluetooth
permissions, then scan the QR
code on the Battery Cover to add it.
Step 2: Pair Your Lock
NOTE: If the lock is not listed, please check the following:
Make sure App permissions for Location and Bluetooth
are both enabled for pairing.
Wake up the Keypad by pressing any button and keep it
on during pairing.
03
APP PAIRING
2
Start pairing.
Step 2: Pair Your Lock
04
Press and hold the RES
button for 5 seconds to
start setup.
APP PAIRING
3
Set a new Master Code.
4
Pairing successful.
Step 2: Pair Your Lock
05
APP PAIRING
5
Choose your home Wi-Fi
and enter the password
to connect.
Step 2: Pair Your Lock
06
6
Wi-Fi connection
successful.
APP PAIRING
NOTE: If the Wi-Fi connection fails, please follow these tips:
Check if the Wi-Fi connection is stable.
Ensure the network is 2.4GHz. The lock only supports
2.4GHz.
Keep the router and lock within 65ft (20m). Avoid walls
and keep away from interference sources like micro-
waves.
Too many devices connected to Wi-Fi may affect the
lock's connection.
Ensure the lock's firmware and App are up-to-date. If an
update is available, please upgrade promptly.
07
Step 2: Pair Your Lock
APP PAIRING
If you have any questions, please contact us at
+1 (833) 878-3346
(Monday-Friday 9:00 am-5:00 pm PST)
APP GUIDE
Tap the icon to lock or unlock the door.
08
Activities
View records of unlocks,
locks, and alerts.
PIN Code
Create four types of
passwords and manage
the list.
Fingerprint
Add and manage
fingerprints.
Settings
Access basic lock
information and adjust
settings.
Lock Page Overview
APP GUIDE
PIN Code
A total of 100 PIN Codes can be set and stored.
Password Types and Definitions:
Recurring
Permanent
Active during specific hours on a weekly schedule.
Duration Active for a predefined duration.
One-Time Multiple One-time Codes can be generated at
once in the App and auto-deleted after use.
Valid indefinitely.
09
10
APP GUIDE
Change Master Code
11
NOTE: When you unlock using
the App or Master
Code, the Away Mode
will be disabled.
APP GUIDE
Away Mode
PIN Codes and Fingerprints unlocking will be disabled.
You can unlock your door with the App, Mechanical Key, or
Master Code.
Tap the icon to
enable Away Mode.
12
In Auto Lock mode, the bolt will extend out automatically to
lock the door in 30 seconds. You can customize the Auto
Lock time delay between 10 and 99 seconds.
Note: The lock doesn’t have a built-in door sensor, if the Auto Lock
is enabled, the Latch bolt will extend out automatically to lock whether
your door is closed or open.
Auto lock
HOW TO LOCK / UNLOCK
Unlock from the outside
1. Tap once in KK Home App.
2. Use your Fingerprint (Green light flashes).
3. Enter the Master or PIN Code and press .
4. Use the Mechanical Key.
Unlock from the inside, please rotate the Thumb Turn.
How to unlock
How to lock
Lock from the outside
1. Tap once in KK Home App.
2. Use your Fingerprint (Red light flashes).
3. Press and hold Any button on the Keypad for more than 1
second.
4. Use the Mechanical Key.
Lock from the inside, please rotate the Thumb Turn.
Auto
HOW TO RESET
Resetting steps
1. Keep the door open and unlocked.
2. Press and hold the Reset Button for 5 seconds by
using the Reset Tool.
3. Keep holding the Reset Button until you hear a long
sound of beep and the Latch bolt extends out
automatically.
Settings
Master Code
Auto Lock
Silent Mode
Wrong Entry Limit
Shutdown Time
Away Mode
Factory Default
12345678
Disabled
Disabled
10 times
3 minutes
Disabled
Resetting will delete all PIN Codes which associated with the
lock.
IMPORTANT:
13
14
PROGRAMMING GUIDE
If you are not using KK Home App, you can program the lock directly
by following the Programming Guide.
The default Master Code is
12345678. Please set a new Master
Code before programming.
The Master or PIN Code programmed on the lock can be synchronized
with KK Home App, allowing you to view the code record directly in
the App.
IMPORTANT:
Change Master Code
(12345678)
Enter Default
Master Code
2 Times
Press
Green light flashes
Green light flashes
1 Time
Press
Enter New
Master Code
Green light flashes
Press
1
1 Time
Press
Re-enter New
Master Code
1 Time
Press
Succeed
Green light flashes
15
Note: For better fingerprint recognition, place your finger at different
angles and apply slight pressure on the scanner each time while
adding fingerprints.
Consider adding fingerprints from multiple fingers or recording the
same fingerprint multiple times to enhance recognition accuracy.
Add Fingerprint
Scan Fingerprint 8 Times
(Each successful scan accompanied by a short beep)
Delete PIN Code
Add PIN Code
2 Times
Press
Green light flashes
1 Time
Press
Succeed Green light flashes + A long beep
Enter Master Code
Enter Master Code
2 Times
Press
Green light flashes
Green light flashes
1 Time
Press
Enter
New
PIN Code
Green light flashes
Press
2
1 Time
Press
Re-enter New
PIN Code
1 Time
Press
Succeed
Green light flashes
Enter Master Code
1 Time
Press
Succeed
Green light flashes
2 Times
Press
Green light flashes
1 Time
Press
Enter
Unwanted
PIN Code
Green light flashes
Press
3
Green light flashes
Press
4
16
Why am I unable to check the latest records
in the App?
If the Wi-Fi connection is unavailable, records won't update in
real time. Please check your Wi-Fi network to ensure it's
functioning properly.
How to edit, delete, or create custom codes
remotely?
You can edit, delete, or add custom codes remotely only when
the Wi-Fi network is working properly.
How to add fingerprints?
Fingerprints must be added directly at the lock. Ensure you
are near the lock.
Can I add multiple locks to one account?
Yes, it is able to add multiple locks in KK Home App.
Can I add a lock to two accounts?
No, you can't add locks to two accounts, but you can share
your access to the other account. Please do as follows:
1. Open KK Home App and navigate to User.
2. Select Add user.
3. Choose the device you want to share.
4. Opt for sharing as Family (full permissions) or Guest (limit-
ed permissions).
5. Share with a specific user via Email or an invitation code
(the user must be registered in KK Home App).
FAQ
17
FAQ
Why I failed to lock / unlock in KK Home App?
First, verify the door lock is installed correctly and ensure the
key and password can unlock the door manually.
If they work but the App still can't lock / unlock the door, check
that the Wi-Fi connection is stable and functioning.
Why can't the lock connect to Wi-Fi after
changing the batteries?
To restore the Wi-Fi connection after changing the batteries,
follow these steps:
1. Ensure the batteries are alkaline AA batteries and the lock
is powered on.
2. Verify if the Wi-Fi password has changed; if so, reconfigure
the Wi-Fi connection.
3. Check the Wi-Fi network status for stability.
4. Reconfigure the Wi-Fi settings in the App's Settings menu.
5. Unbind the device in the App and rebind it to reconnect.
How to change the email address in KK Home
App?
We regret to inform you that KK Home App currently does not
support email address changes.
How to connect with Alexa?
To enable Alexa features, ensure the lock is connected to
Wi-Fi. Then, follow these steps:
1. Make sure your devices are connected properly.
18
FAQ
2. Navigate to "My" → "The Third Party Voice Services" →
"Alexa" icon in KK Home App.
3. Select "Agree and link" to initiate the linking process. Follow
the prompts to link your account and Skill in Alexa App.
4. Locate your device on the Alexa "Home" page or under
"Devices." Click on the settings icon in the top right corner. In
the settings, enable "Unlock by App" and "Unlock by voice."
Create your voice code as prompted. Once configured, your
device is ready for Alexa control.
How to add Google Assistant to KK Home App?
To enable Google Assistant features, ensure the lock is
connected to Wi-Fi. Then, follow these steps:
1. Open KK Home App > My > Works with.
2. Click 'Google Assistant' > Click 'Agree and link'.
(Note: You need to download 'Google Home' App in advance
and redirect to 'Google Home' App for authorization)
3. Sign in your Google account. If not signed in, create a
Google account.
4. Discover KK Home devices in Google Home App and add
them to the corresponding Home.
5. Back to KK Home App, view the link status: linked with
Google Assistant.
6. Control KK Home devices via Google Assistant.
V2.0
Whatever issues with TEEHO products. Please contact us
before returning it.
+1 (833) 878-3346
(Monday-Friday 9:00 am-5:00 pm PST)
Need Help? Contact Us!
teeho.com
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